NPQ Apprenticeship Performance Manager in Bristol

About Us
We at Best Practice Network share the belief that every child, regardless of their background, should benefit from an excellent education. To achieve that, we support and train the educational professionals who work alongside them to be the best they can be, so in turn, they can transform the lives of children and young people. We're a friendly, DfE accredited, Ofsted outstanding training company providing apprenticeships, professional development and the DfE's 'Golden Thread' (trainee teachers to school Executive Leaders). We are adaptable, collaborative, and genuinely value the work we do to support the education sector, as much as our trainees do. Our people are at the heart of our business and our passion and commitment to education is what drives us. We have seen incredible growth over the last few years both nationally and internationally. We aim to be an employer where everyone can be themselves, do their best in an inclusive working environment and where all colleagues can thrive and reach their full potential. We want to attract, develop and retain individuals with different experiences, backgrounds and perspectives.

About the Role
To carry out the leadership and operational management to ensure a highly effective experience for NPQ Apprenticeship programmes, to ensure learners follow individualised pathways and maximise their potential and progress towards timely success.

Job Responsibilities

• Performance management of team, ensuring contractual targets and objectives are met in terms of timely success rates, non-starters, referrals and progressions.
• Direct responsibility for the recruitment, management and support of a team of Apprenticeship Tutors.
• To lead a team of Apprenticeship Tutors, setting monthly KPIs to ensure the timely completion of all elements of the Apprenticeship programme including functional skills and additional learning support.
• Responsible for the continual staff training to ensure consistency of processes and practices to meet funding, regulatory and inspectorate requirements.
• To undertake monthly one to ones to appraise and coach ATs and feed into their personal development plans and the Quality Improvement Plan.
• To support the development of the ATs, both new and existing, ensuring they follow funding guidelines as set by the DfE and up to date inspectorate requirements.
• To train new ATs in BPN systems and policies, induction to the business including ILPs and Additional Learning Support, mentoring and functional skills and IT systems including Bud.
• Address under performance and implement corrective methods.
• Supporting business growth; working alongside the sales department to maximise new business sales and learner recruitment.
• Ensure all learner qualifications are claimed on successful completion.
• Support on the introduction of new Standards Apprenticeship programmes.
• Conduct observations of teaching and learning as required.
• Share teaching, learning and assessment (TLA) good practice and celebrate learners' and others' successes.
• Ensure high levels of learner attendance in all eLearning sessions and monitor tracking of individual learner progress.
• Monitor Health & Safety checks as appropriate to ensure they are current and kept so.
• Monitor the delivery of functional skills (supporting the Apprenticeship Tutors) for learners to be able to continuously develop their English and maths skills and/or to achieve the level required by the programmes and carry out all monitoring and claiming activities.
• Maintain records and deliver reports as required by the SLT including those from Bud as required.
• Be responsible for the programme performance against KPI measures, reporting any issues to the Quality Team.
• Input into the annual departmental SAR and prepare Quality Improvement plans for each programme.
• Ensure and maintain standards and quality by engaging with and using BPN quality systems.
• Contribute to the evaluation of TLA procedures to enhance the learner experience and support CPD.
• Ensure team meetings are held to standardise practice, share information and good practice, and plan and implement improvements in collaboration with the Quality Manager.
• Work as part of the Department's lesson observation team to support continuous professional development and enhance learner experience.
• Work closely with the other Performance Managers, Sales, Compliance, Finance and Administration Teams to ensure cohesive approach to the learner experience from application to completion.
• Support the Team as required to ensure the smooth running of apprenticeships.
• Supply information to employees and employers to support apprenticeship programmes.
• Participate in staff development activities to support CPD and keep a Professional Development Portfolio (PDP) to evidence personal development and impact on practice.
• Actively participate in BPN performance management processes, including appraisals to support personal and professional development and enhance learner experience.
• Assist with all relevant documentation to progress apprentices, measure intent, implication and impact and share information.
• Ensure all safeguarding policies and procedures are followed; work to ensure health and safety is maintained for all at all times; any other duties connected with the post as reasonably required; support and promote equality and diversity at BPN to ensure equality of opportunity for all.

About You
The success of Best Practice Network rests on a very strongly felt and shared set of values which determine its strategic direction. It is crucial that the successful candidate shares our values of student-centredness, equality of opportunity and parity of esteem for staff and students.

At Best Practice Network we are:

• Passionate and excited about learning
• Inclusive and supportive
• Responsive to student, employer and community needs
• Always aspiring to the highest standards
• Professional and enterprising
• Innovative and creative
• Friendly and welcoming

The following criteria are used to shortlist applicants and assess candidates. Please show evidence of how you meet these criteria in your application.

How Measured
Proven experience of driving quality learning including working to and achieving learner start and completion targets. (Application/Interview)
Excellent knowledge and experience of Apprenticeships and funding streams. (Application/interview)
Proven experience of working within a similar Operations/Performance Manager role with recent experience in Apprenticeships. (Application/Interview)
Excellent organisational and communication skills. (Application/Interview)
High level of literacy and numeracy skills. (Application/interview)
Have strong IT skills and be able to work with e-portfolios and a variety of software platforms. (Application/Interview)
Confident and professional with the ability to work with people at all levels and to develop strong professional relationships with stakeholders. (Application/interview)
Have a good understanding of Ofsted requirements. (Application/Interview)
Excellent time-keeping skills and be able to work on your own initiative, prioritising your workload at all times. (Interview)
Hold solid, occupational experience within an educational/training environment in either early years or teaching. (Application/Interview)
Experience of delivering on a NPQ programme. (Application/Interview)
Full clean driving licence and ability to travel. Use of a vehicle. (Licence/Interview)

Our Benefits
Remote and some Bristol Office (travel will be required to Bristol at least 6 times per year)
28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays.
We pay for a Healthcare Plan once you've passed probation, which includes access to a private GP.
From day 1, free life insurance covering up to x4 your salary.
We'll both add money into your pension pot after 3 months.
Get 25% off online learning resources for year 1 to GCSE with EdPlace.
Choose what flexible benefits you want after you've passed probation - this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn.