Early Years Apprenticeships Delivery Manager in Birmingham

About Us: We at Best Practice Network share the belief that every child, regardless of their background, should benefit from an excellent education. To achieve that, we support and train the educational professionals who work alongside them to be the best they can be, so in turn, they can transform the lives of children and young people. We are adaptable, collaborative, and genuinely value the work we do to support the education sector, as much as our trainees do. Our people are at the heart of our business and our passion and commitment to education is what drives us. We aim to be an employer where everyone can be themselves, do their best in an inclusive working environment and where all colleagues can thrive and reach their full potential. We want to attract, develop and retain individuals with different experiences, backgrounds and perspectives.

About the Role: To carry out the leadership and operational management to ensure a highly effective experience for the delivery of Early Years Apprenticeship programmes, e.g. EY 2, 3, and 5 to ensure learners follow individualised pathways and maximise their potential and progress towards timely success.

Job Responsibilities

• Programme leadership: Performance management of team including Performance Managers, ensuring contractual targets and objectives are met in terms of timely success rates, non-starters, referrals and progressions.
• Direct responsibility for the recruitment, management and support of a team of Performance Managers and Apprenticeship Tutors.
• Lead a team of Performance Managers and Apprenticeship Tutors, setting/reviewing monthly KPIs to ensure the timely completion of all elements of the apprenticeship programme including functional skills and additional learning support where applicable.
• Responsible for continual staff training to ensure consistency of processes and practices to meet funding, regulatory and inspectorate requirements and to always meet compliance.
• Undertake monthly one-to-ones to appraise and coach the Performance Managers to feed into their personal development plans and the Quality Improvement Plan.
• Support the development of the Performance Managers and ATs, both new and existing, ensuring they follow funding guidelines as set by the ESFA and up to date inspectorate requirements.
• Train new Performance Managers and ATs in BPN systems and policies, induction to the business including ILPs and Additional Learning Support, mentoring and functional skills and IT systems including Bud.
• Address under performance and implement corrective methods following HR processes and procedures.
• Support business growth; work with the sales department to maximise new business sales and learner recruitment.
• Ensure all learner qualifications are claimed on successful completion.
• Support on the introduction of new Standards Apprenticeship programmes.
• Allocation of tutors to apprentices as they are onboarded.
• Teaching, Learning and Assessment: Conduct regular observations of teaching and learning in the field.
• Share teaching, learning and assessment (TLA) good practice and celebrate learners' and others' successes.
• Ensure high levels of learner attendance in all eLearning sessions and monitor tracking of individual learner progress.
• Monitor Health & Safety checks as appropriate to ensure they are current and kept up to date.
• Monitor the delivery of functional skills (supporting the Performance Managers/Apprenticeship Tutors) for learners to continuously develop their English and maths skills and/or to achieve the level required by their employers and programmes and carry out all monitoring and claiming activities.
• Maintain records and deliver reports as required by the SLT including those from Bud as required.
• Quality Management: Be responsible for the programme performance against KPI measures, reporting any issues to the Quality Team.
• Input into the annual departmental SAR and prepare Quality Improvement plans for each programme and ensure these are actioned in collaboration with the Quality Team.
• Ensure and maintain standards and quality by engaging with and using BPN quality systems.
• Contribute to the evaluation of TLA procedures to enhance the learner experience and support Continuous Professional Development (CPD).
• Ensure team meetings are held to standardise practice, share information and good practice, and plan and implement improvements in collaboration with the QCI Manager.
• Work as part of the Department's lesson observation team to support continuous professional development and enhance learner experience.
• Co-ordination and Support: Work closely with the other Delivery Managers and Performance Managers, Sales, Marketing, Compliance, Exams, Finance and Administration Teams to ensure cohesive approach to the learner experience from application to completion.
• Support the Team as required to ensure the smooth running of apprenticeships.
• Supply information to employees and employers to support apprenticeship programmes.
• Visit Performance Managers and their teams face to face, as required. Setting up and leading meetings with the PM's and attending and supporting with regional meetings.
• Continuous Professional Development: Shadowing and mentoring to deputise and support when required; participate in staff development activities to support CPD and keep a Professional Development Portfolio (PDP).
• Actively participate in BPN performance management processes, including appraisals to support personal and professional development and enhance learner experience.
• Administration: Assist with all relevant documentation to progress apprentices, measure intent, implication and impact and share information. Maintain documentation that records the progress of candidates on programme against targets.
• Other: Ensure all safeguarding policies and procedures are followed; work to ensure health and safety is always maintained for all; any other duties reasonably required; support and promote equality and diversity at BPN to ensure equality of opportunity for all.

Essential Criteria

• Proven experience of driving quality learning including working to and achieving learner start and completion targets.
• Excellent knowledge and experience of Apprenticeships and funding streams.
• Proven experience of working within a similar Operations/Performance Manager role with recent experience of managing a team of Assessors delivering on the new Standards.
• Excellent communication and organisational skills.
• Full, clean driving licence and use of a vehicle. Must be flexible with travel.
• High level of literacy and numeracy skills.
• Have strong IT skills and be able to work with e-portfolios and a variety of software platforms.
• Confident and professional with the ability to work with people at all levels and to develop strong professional relationships with stakeholders.
• Have a good understanding of Ofsted requirements.
• Excellent time-keeping skills and be able to work on your own initiative, always prioritising your workload.

Desirable Criteria

• Hold solid, occupational experience within an educational/training environment in teaching sector.

Benefits

• 28 days holiday and an extra day for each year you stay with us, up to max 33 days.