Apprenticeships Delivery Manager - Leader Apprenticeships with NPQs

Overview

Apprenticeships Delivery Manager – Leader Apprenticeships with NPQs

About Us:

We at Best Practice Network share the belief that every child, regardless of their background, should benefit from an excellent education. To achieve that, we support and train the educational professionals who work alongside them to be the best they can be, so in turn, they can transform the lives of children and young people.

We\’re a friendly, DfE accredited, Ofsted outstanding training company providing apprenticeships, professional development and the DfE\’s \’Golden Thread\’ (trainee teachers to school Executive Leaders). We are adaptable, collaborative, and genuinely value the work we do to support the education sector, as much as our trainees do.

Our people are at the heart of our business and our passion and commitment to education is what drives us. As a result, we have seen incredible growth over the last few years both nationally and internationally.

We aim to be an employer where everyone can be themselves, do their best in an inclusive working environment and where all colleagues can thrive and reach their full potential. We want to attract, develop and retain individuals with different experiences, backgrounds and perspectives.

About the Role:

To carry out the leadership and operational management to ensure a highly effective experience for the delivery of Leaders Apprenticeship with NPQ programmes while maintaining data quality, compliance, and funding adherence. Utilise data analytics to identify trends, mitigate risks, and ensure learners follow individualised pathways to maximise their potential and progress towards timely success.

You will:

• Work with Apprenticeship Performance Coaches (APCs) and IQA to achieve operational excellence, meeting and exceeding KPIs, track and monitor the learner progress to ensure the timely completion of all elements of the apprenticeship programmes including additional learning support.
• Ensure the delivery of apprenticeship programmes adheres to regulations from bodies such as Ofsted and DfE, whilst meeting learner/apprentice and client expectations.
• Use Bud/CCMS data to identify trends, potential actions, and anticipated funding audit risks, providing regular analysis reports to leadership.
• Support the operational activities of APCs and related team members to ensure contractual targets and objectives are met in terms of timely success rates, non-starters, referrals and progressions.
• Supporting and driving to continuously improve NPS scores from learner/apprentice and employer feedback.
• Maintain strong data quality standards, ensuring compliance with funding rules and identifying optimisation opportunities.
• Develop, implement, and maintain protocols for all required metrics and data, to be available and up to date every working day, utilising all available information from both internal and external systems and platforms.
• Ensure staff members are trained and kept up to date in compliance and relevant Ofsted and funding regulations.
• Supporting business growth; working alongside the sales department to maximise new business sales and learner recruitment.
• Track to ensure all learners achieve their apprenticeships in a timely manner including gateway preparation and End Point Assessment arrangements.

Job Responsibilities

• Data and Compliance Management: Use Bud/CCMS data to identify trends, potential actions, and anticipated funding audit risks.
• Triage issues and identify required support levels, sharing concerns with relevant team members (IQA/QM/LF/APCM).
• Focus on data quality, compliance, and funding adherence while monitoring trends and identifying at-risk participants.
• Recommend interventions and escalate severe issues when necessary.
• Support Finance and Apps teams to improve data locks and overall system integrity.
• Support audit and Ofsted visits with detailed knowledge and demonstrations of data, processes and systems.
• Check all BIL/Withdrawals for compliance before processing and ensure all documentation meets regulatory requirements.
• Address under performance and implement corrective methods following HR processes and procedures.
• Maintain accurate records for external audits and coordinate with other team members on compliance issues.

• Teaching, Learning and Assessment: Support the monitoring of high levels of learner engagement/attendance in all activities and tracking of individual learner progress.
• Assist with monitoring safeguarding and wellbeing checks as appropriate, to ensure they are current and maintained.
• Support the monitoring of functional skills delivery (if required) to ensure learners continuously develop their English and maths skills.
• Maintain records and deliver reports as required by the SLT including those from Bud as required.

Programme Support and Management

• Partner with cross-functional teams to improve tools, systems and reporting.
• Work closely with the Finance teams to ensure all compliance objectives are met and all funding received in a timely period.
• Supply information to Learners and employers to support apprenticeship programmes
• Circulate potential actions with Lead Facilitator and Quality Manager to address operational challenges.

Quality Management

• Support Lead Facilitator and NPQ Director to prepare termly reports, input into departmental planning
• Ensure and maintain standards and quality by engaging with and using BPN quality systems.
• Ensure effective team meetings are held to standardise practice, share information and good practice, and plan and implement improvements in collaboration with the Lead Facilitator and Quality Manager.
• Contribute to the evaluation of LAwNs procedures to enhance the learner experience and support Continuous Professional Development (CPD).
• Be responsible for the programme performance against KPI measures reporting any issues to the Quality Team.

Continuous Professional Development

• Participate in staff development activities to support Continuous Professional Development (CPD) and keep a Professional Development Portfolio (PDP) to evidence personal development and impact on practice.
• Actively participate in BPN performance management processes, including appraisals to support personal and professional development and enhance learner experience.

Administration

• Assist with all relevant documentation to progress apprentices, measure intent, implication and impact and share information.
• Maintain documentation that records the progress of learners on programme against specified targets.

Other

• Ensure all safeguarding policies and procedures are followed
• Work to ensure health and safety is always maintained for all
• Any other duties connected with the post as are reasonably required from time to time
• Support and promote equality and diversity at BPN to ensure equality of opportunity for all

About You:

The success of Best Practice Network rests on a very strongly felt and shared set of values which determine its strategic direction. It is crucial that the successful candidate shares our values of student-centredness, equality of opportunity and parity of esteem for staff and students.

At Best Practice Network we are:

• Passionate and excited about learning
• Inclusive and supportive
• Responsive to student, employer and community needs
• Always aspiring to the highest standards
• Professional and enterprising
• Innovative and creative
• Friendly and welcoming

The following criteria are used to shortlist applicants and assess candidates. Please show evidence of how you meet these criteria in your application.

How Measured:

• Proven experience in apprenticeship operations and data compliance management
• Extensive, up to date knowledge of Apprenticeship funding rules and regulatory requirements
• Experience using data analytics to identify trends and mitigate funding audit risks
• Strong understanding of Bud/CCMS or similar apprenticeship management systems
• High level of literacy and highly numerate with strong data analysis skills
• Excellent IT skills with ability to work with e-portfolios, excel, and various software platforms
• Confident and professional with the ability to work with people at all levels and to develop strong professional relationships with stakeholders
• Good understanding of Ofsted requirements and compliance processes
• Excellent time-keeping skills and ability to work on your own initiative, prioritising workload at all times
• Effective analytical skills and high attention to detail for data quality and compliance
• Enthusiasm, can-do attitude and energy
• Experience supporting external audits and regulatory inspections
• Proven experience of driving high quality learning, including working to and achieving learner start and completion targets.
• Excellent communication and organisational skills

• Experience in financial and account reporting
• Background in education or apprenticeship delivery sectors
• Completed a National Professional Qualification in the last 3 years
• Comprehensive knowledge and experience using PowerBi reporting and Data analytics

Job Details

• Seniority level: Internship
• Employment type: Part-time
• Job function: Education
• Industries: Education

#J-18808-Ljbffr