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- Tasks: Lead café operations, ensuring top-notch service and customer satisfaction.
- Company: Vibrant café with a focus on quality and community.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with plenty of room for personal development.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Experience in hospitality, strong leadership, and multitasking skills.
The predicted salary is between 25000 - 30000 £ per year.
Duties
- Hands on approach to all operations of the café, ensuring smooth and efficient service
- Responsible for opening and closing and be keyholder
- Supervise café staff, including kitchen and front‑of‑house employees
- Ensure compliance with food safety regulations and maintain cleanliness standards
- Implement strategies to improve customer satisfaction and increase sales
- Handle customer enquiries, complaints, and feedback in a professional manner
Requirements
- Previous experience in a supervisory role in the hospitality industry, preferably in a café or restaurant setting
- Strong knowledge of food production, preparation, and presentation
- Familiarity with food safety regulations and best practices
- Excellent leadership and communication skills
- Ability to multitask and work in a fast‑paced environment
- Must be detail‑oriented and have strong organizational skills
Supervisor/Deputy Manager. in Cambridge employer: Best in Jobs Limited
Contact Detail:
Best in Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor/Deputy Manager. in Cambridge
✨Tip Number 1
Get to know the café's vibe! Before your interview, pop in for a coffee and observe how the staff interact with customers. This will help you tailor your approach and show that you're genuinely interested in their operations.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've successfully managed a team or resolved a customer complaint. We want to hear about your hands-on experience, so be ready to share those moments.
✨Tip Number 3
Brush up on food safety regulations! Make sure you can discuss how you’ve implemented these in past roles. It shows you’re detail-oriented and serious about maintaining high standards in the café.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to reiterate your interest in the role and keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Supervisor/Deputy Manager. in Cambridge
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous supervisory roles in the hospitality industry. We want to see how your hands-on approach has made a difference in your past positions, especially in cafés or restaurants.
Be Specific About Skills: When you mention your skills, be specific! Talk about your knowledge of food safety regulations and how you've implemented best practices in your previous jobs. This will show us that you’re detail-oriented and ready for the role.
Customer Satisfaction is Key: Don’t forget to include examples of how you've improved customer satisfaction in the past. We love seeing candidates who can handle enquiries and complaints professionally, so share those experiences with us!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Best in Jobs Limited
✨Know Your Café Operations
Make sure you understand the ins and outs of café operations. Brush up on your knowledge of food production, preparation, and presentation. Being able to discuss how you would ensure smooth service and compliance with food safety regulations will show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully supervised staff in the past. Think about times when you improved team performance or handled conflicts. This will demonstrate your leadership abilities and how you can motivate a team to provide excellent customer service.
✨Customer Satisfaction Strategies
Be ready to discuss specific strategies you've implemented to enhance customer satisfaction. Whether it’s handling complaints or gathering feedback, showing that you have a proactive approach to improving the customer experience will set you apart.
✨Multitasking Mastery
In a fast-paced environment like a café, multitasking is key. Prepare to share examples of how you've successfully managed multiple tasks at once, especially during busy periods. This will highlight your organisational skills and ability to thrive under pressure.