Human Resources Generalist in London

We are looking for a driven and knowledgeable Human Resources Generalist to join our team and make an immediate impact. In this role, you’ll support a wide range of HR functions, help ensure compliance with applicable labor laws, and contribute to a positive, high-performing workplace. The ideal candidate brings a proactive, solutions-oriented approach to human capital management and thrives in a collaborative environment, partnering effectively with teams across the organization to support our overall goals.

About Us: Best Choice Roofing was founded in 2009 and has rapidly grown to become one of the largest residential roofing companies in the US. Our balance of expertise, winning sales system, top of the line materials partnerships, and consistent customer satisfaction have helped Best Choice Roofing to become the fastest growing roofing company in the country. Our team is dedicated to building strong relationships with clients and each other so we can achieve great things together! We believe in teamwork, continuous improvement, and celebrating success.

Key Responsibilities:

• Serve as the primary point of contact for employee relations issues across field and office teams, ensuring timely, consistent, and fair resolution.
• Coach managers through performance management, disciplinary actions, terminations, and conflict resolution.
• Ensure compliance with federal, state, and local employment laws (FLSA, EEOC, OSHA, wage/hour, etc.), with strong focus on multi-state field operations.
• Maintain and audit personnel files, I-9s, and required documentation to ensure audit readiness.
• Lead and document internal investigations related to harassment, discrimination, safety incidents, and policy violations.
• Conduct interviews, gather evidence, and provide clear, objective findings with recommended actions.
• Ensure consistency and legal defensibility in all investigation outcomes and documentation.
• Train and coach General Managers and Sales Managers on core HR fundamentals (performance management, documentation, interviewing, terminations).
• Provide practical, real-time guidance to managers to improve decision-making and leadership effectiveness.

Qualifications:

• Bachelor’s degree in Human Resources Management or related field preferred.
• SHRM-CP or PHR is a plus.
• Ability to effectively communicate and collaborate with employees across all levels and functions of the organization.
• Proven experience in human resources or related roles.
• Strong knowledge of human capital management principles and practices.
• Familiarity with workforce management tools and software.
• Understanding of State and Federal regulations.
• Excellent communication skills with the ability to interact effectively at all levels of the organization.
• Strong organizational skills with attention to detail and the ability to manage multiple priorities.
• Proficiency in research data collection methods for HR analytics is a plus.
• A proactive attitude towards problem-solving and conflict resolution.
• Strong customer centric mindset with attitude to serve our internal and external customers.

What Makes Us The Best Choice:

• Competitive Compensation: We offer competitive wages based on experience and performance.
• Real Career Growth Opportunity: We value our employees and offer opportunities for advancement and professional development.
• Company-enhanced benefits, including access to Medical, Life, Dental, and Vision insurance coverage as well as 401k for retirement.
• We are an Equal Opportunity Employer, a drug-free workplace, and comply with all applicable federal and state regulations.