At a Glance
- Tasks: Deliver, install, and repair the latest tech in customers' homes.
- Company: Best Buy, a leading destination for cool tech in Canada.
- Benefits: Employee discounts, competitive pay, flexible schedules, and supportive leaders.
- Other info: Join a fun, inclusive team and gain valuable skills through training.
- Why this job: No experience needed; grow your career while helping customers with tech.
- Qualifications: Must be 18+, have a valid driver's licence, and lift up to 50 lbs.
The predicted salary is between 17 - 21 £ per hour.
You'll love it here! We are hiring immediately for a field technical service representative , which at Best Buy we call a field service agent .
No experience required! Your everyday tech use has already given you a great foundation, and we'll provide the rest of the training you need to assist our customers.
Join us and grow your career with our retail team as a field technical service representative today!
What you'll do
- Provide delivery, installation and repair of the latest and greatest tech in our customers' homes
- Help customers determine their technology needs and respond to their questions
- Ensure vehicles and equipment are well maintained
- Create an amazing customer experience every time with your dedication to customer service and professionalism
What we're looking for
- Must be at least 18 years old
- Have a valid driver's licence with a clean drivers abstract
- Ability to lift up to 50 lbs.
- Successful completion of criminal background check
- Enthusiasm to support and assist our customers
- Flexibility to adapt to dynamic situations in a fast-paced environment
Why you'll love it here
- Employee discounts on awesome tech
- Competitive compensation and benefits
- Flexible schedules as per business needs
- Supportive leaders who care about you and your wellbeing
- An inclusive, fun, and supportive team who you will quickly call friends
- Training programs to build new and transferable skills and achieve certifications
Join our amazing team! We are looking for people just like you.
About Best Buy
As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country!
Our culture is one of inclusion and recognition.
We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.
Grow your career in development roles (senior field service agent, field services team lead).
Base pay range
Hourly pay rate: $17.95 - $21.09
Pay may vary by province. Pay listed is for the location advertised.
1080 Wellington Road, London, ON N6E 1M2
This posting is for a vacancy.
Field Technical Service Representative (Full Time) employer: Best Buy Canada
Best Buy Canada offers a supportive work environment where no prior experience is necessary for roles such as Field Technical Service Representative, as comprehensive training is provided. Employees can expect flexible hours and opportunities for career growth within the retail team, fostering a culture of customer service excellence. The company values professionalism and dedication to creating outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Field Technical Service Representative (Full Time)
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Best Buy Canada as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Best Buy Canada and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Best Buy Canada’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Technical Service Representative (Full Time)
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Best Buy Canada, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Best Buy Canada, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Best Buy Canada.
How to prepare for a job interview at Best Buy Canada
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Best Buy Canada offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Best Buy Canada but also helps you get a feel for whether you’d thrive in that environment.
