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- Tasks: Create and sell bespoke luxury travel itineraries for clients.
- Company: Leading luxury travel agency based in London.
- Benefits: Competitive salary, travel perks, and opportunities for professional growth.
- Why this job: Join a passionate team and help clients create unforgettable travel experiences.
- Qualifications: Experience with GDS systems and a knack for sales.
- Other info: Dynamic work environment with opportunities to attend industry events.
The predicted salary is between 30000 - 40000 £ per year.
Location: Whitfield Street, London
The creation and sale of high quality tailor-made itineraries for past and new customers. The luxury sales consultant is ultimately responsible for planning, selling and the implementation of bespoke itineraries, maximising profit opportunities and ensuring that we delight our customers from the first point of contact until their return home.
Responsibilities
- Take sales calls and emails from potential customers who have enquired about a trip to your destination(s) of expertise.
- Provide personalised and bespoke recommendations based on each customer’s needs.
- Load all initial sales calls and emails accurately in to the system and ensure that personalised quotations are provided to the customer over the phone and each enquiry is followed up with a written quotation.
- Ensure that all quotations are followed up within 24 hours and sales techniques are employed to close the sale.
- Ensure that you stay on top of airline and supplier special offers and preferred commercial partners when providing quotations to customers.
- Meet and where ever possible exceed conversion, profit and margin targets.
- Take appropriate opportunities to up sell and to add excursions, transfers, car rental, airport parking and lounge passes.
- Ensure that customer details and trip specifications are accurately recorded.
- Demonstrate commitment to excellent customer service and take full ownership for the quality and accuracy of your customer’s booking.
- Attend industry events (Trade Shows, Awards etc) as and when requested.
- Participate in training sessions as requested.
Experience Required
- Previous experience of using a GDS (Galileo, Amadeus, Worldspan)
- Demonstrable history of high conversion of enquiries into sales
- Ability to work under pressure and meet deadlines
- Commitment to excellent customer service
- Well organised and strong time management skills
- Great attention to detail and problem solving skills
Please send your CV with a covering letter to CV@bestattravel.co.uk
Middle East Luxury TravelConsultant employer: Best At Travel
Contact Detail:
Best At Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Middle East Luxury TravelConsultant
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and customer feedback. This will help you tailor your approach during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Attend industry events, trade shows, or even local meet-ups. Connecting with people in the luxury travel sector can open doors and give you insider info on job opportunities.
✨Tip Number 3
Practice your sales pitch! Since this role is all about converting enquiries into sales, rehearse how you'd present bespoke itineraries to potential customers. Confidence and clarity can make all the difference.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you email. It keeps you fresh in their minds and shows your commitment to excellent customer service, which is key in this role.
We think you need these skills to ace Middle East Luxury TravelConsultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your previous experience in luxury travel and any relevant sales achievements to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about luxury travel and how you can contribute to our team. Personalise it to show you've done your homework on us.
Showcase Your Customer Service Skills: We love candidates who are committed to excellent customer service. Share examples of how you've gone above and beyond for customers in the past, especially in high-pressure situations.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It helps us keep track of applications and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Best At Travel
✨Know Your Destinations Inside Out
As a Middle East Luxury Travel Consultant, you need to be well-versed in the destinations you'll be selling. Research the latest trends, attractions, and unique experiences that each location offers. This knowledge will help you provide personalised recommendations that truly resonate with potential customers.
✨Master the Art of Follow-Up
Timely follow-ups are crucial in this role. Make sure you have a system in place to track your enquiries and ensure that you follow up within 24 hours. This shows your commitment to excellent customer service and can significantly increase your chances of closing the sale.
✨Showcase Your Sales Skills
During the interview, be prepared to discuss your previous sales experiences and how you've successfully converted enquiries into sales. Use specific examples to demonstrate your ability to upsell and meet profit targets, as this is key for the role.
✨Emphasise Attention to Detail
In luxury travel, every detail matters. Highlight your organisational skills and attention to detail during the interview. Discuss how you ensure accuracy in bookings and quotations, as this will reassure the interviewer of your commitment to quality and customer satisfaction.