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- Tasks: Create and sell bespoke luxury travel itineraries for customers.
- Company: Exciting luxury travel company based in London.
- Benefits: Competitive salary, travel perks, and opportunities for professional growth.
- Other info: Dynamic role with potential to attend industry events and training.
- Why this job: Join a passionate team and help create unforgettable travel experiences.
- Qualifications: Experience with GDS systems and a knack for sales.
The predicted salary is between 30000 - 40000 £ per year.
The creation and sale of high quality tailor-made itineraries for past and new customers. The luxury sales consultant is ultimately responsible for planning, selling and the implementation of bespoke itineraries, maximising profit opportunities and ensuring that we delight our customers from the first point of contact until their return home.
Responsibilities:
- Take sales calls and emails from potential customers who have enquired about a trip to your destination(s) of expertise.
- Provide personalised and bespoke recommendations based on each customer’s needs.
- Load all initial sales calls and emails accurately into the system and ensure that personalised quotations are provided to the customer over the phone and each enquiry is followed up with a written quotation.
- Ensure that all quotations are followed up within 24 hours and sales techniques are employed to close the sale.
- Ensure that you stay on top of airline and supplier special offers and preferred commercial partners when providing quotations to customers.
- Meet and wherever possible exceed conversion, profit and margin targets.
- Take appropriate opportunities to up sell and to add excursions, transfers, car rental, airport parking and lounge passes.
- Ensure that customer details and trip specifications are accurately recorded.
- Demonstrate commitment to excellent customer service and take full ownership for the quality and accuracy of your customer’s booking.
- Attend industry events (Trade Shows, Awards etc) as and when requested.
- Participate in training sessions as requested.
Experience Required:
- Previous experience of using a GDS (Galileo, Amadeus, Worldspan).
- Demonstrable history of high conversion of enquiries into sales.
- Ability to work under pressure and meet deadlines.
- Commitment to excellent customer service.
- Well organised and strong time management skills.
- Great attention to detail and problem solving skills.
- Strong communication skills both verbal and written.
Please send your CV with a covering letter to (Please read our privacy policy before submitting your CV).
Indian Ocean Luxury Travel Consultant employer: Best At Travel
Contact Detail:
Best At Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Indian Ocean Luxury Travel Consultant
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll be during the real deal.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot them a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Indian Ocean Luxury Travel Consultant
Some tips for your application 🫡
Craft a Personalised Cover Letter: When applying, make sure your cover letter reflects your passion for luxury travel and showcases your understanding of bespoke itineraries. We want to see how you can delight our customers right from the start!
Show Off Your Sales Skills: Highlight your previous experience in converting enquiries into sales. We love seeing numbers, so if you've exceeded targets or achieved high conversion rates, let us know! This is your chance to shine.
Be Detail-Oriented: Since attention to detail is key in our industry, ensure your CV and cover letter are free from typos and errors. We appreciate a well-organised application that reflects your strong time management skills.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy!
How to prepare for a job interview at Best At Travel
✨Know Your Destinations
Make sure you have a solid understanding of the Indian Ocean destinations you'll be discussing. Research the unique experiences, attractions, and luxury offerings available in each location. This will help you provide personalised recommendations that truly resonate with potential customers.
✨Master the Art of Follow-Up
Demonstrate your commitment to excellent customer service by preparing to discuss your follow-up strategies during the interview. Be ready to explain how you would ensure that all quotations are followed up within 24 hours and how you would use sales techniques to close deals effectively.
✨Showcase Your Sales Skills
Prepare examples from your past experience where you've successfully converted enquiries into sales. Highlight your ability to upsell additional services like excursions or car rentals, as this is crucial for maximising profit opportunities in this role.
✨Emphasise Attention to Detail
In a role that requires accuracy in booking details and customer specifications, be prepared to discuss how you ensure precision in your work. Share specific instances where your attention to detail has positively impacted customer satisfaction or sales outcomes.