At a Glance
- Tasks: Create and sell bespoke luxury travel itineraries for clients in South East Asia.
- Company: Join a leading luxury travel company with a passion for exceptional customer experiences.
- Benefits: Competitive salary, travel perks, and opportunities for professional growth.
- Other info: Dynamic work environment with opportunities to attend industry events.
- Why this job: Turn your love for travel into a rewarding career while delighting customers.
- Qualifications: Experience with GDS systems and a knack for converting enquiries into sales.
The predicted salary is between 36000 - 60000 £ per year.
Overview: The creation and sale of high quality tailor-made itineraries for past and new customers. The luxury sales consultant is ultimately responsible for planning, selling and the implementation of bespoke itineraries, maximising profit opportunities and ensuring that we delight our customers from the first point of contact until their return home.
Responsibilities:
- Take sales calls and emails from potential customers who have enquired about a trip to your destination(s) of expertise.
- Provide personalised and bespoke recommendations based on each customer’s needs.
- Load all initial sales calls and emails accurately into the system and ensure that personalised quotations are provided to the customer over the phone and each enquiry is followed up with a written quotation.
- Ensure that all quotations are followed up within 24 hours and sales techniques are employed to close the sale.
- Ensure that you stay on top of airline and supplier special offers and preferred commercial partners when providing quotations to customers.
- Meet and where ever possible exceed conversion, profit and margin targets.
- Take appropriate opportunities to up sell and to add excursions, transfers, car rental, airport parking and lounge passes.
- Ensure that customer details and trip specifications are accurately recorded.
- Demonstrate commitment to excellent customer service and take full ownership for the quality and accuracy of your customer’s booking.
- Attend industry events (Trade Shows, Awards etc) as and when requested.
- Participate in training sessions as requested.
Experience Required:
- Previous experience of using a GDS (Galileo, Amadeus, Worldspan).
- Demonstrable history of high conversion of enquiries into sales.
- Ability to work under pressure and meet deadlines.
- Commitment to excellent customer service.
- Well organised and strong time management skills.
- Great attention to detail and problem solving skills.
- Strong communication skills both verbal and written.
Please send your CV with a covering letter to CV@bestattravel.co.uk.
South East Asia Luxury Travel Consultant in High Peak employer: Best At Travel
At our London-based company, we pride ourselves on being an exceptional employer that values creativity and excellence in luxury travel consultancy. Our supportive work culture fosters personal and professional growth, offering employees the chance to develop their skills through ongoing training and industry events. With a focus on delivering bespoke experiences for our clients, we provide a dynamic environment where your contributions are recognised and rewarded, making it a truly fulfilling place to work.
StudySmarter Expert Advice🤫
We think this is how you could land South East Asia Luxury Travel Consultant in High Peak
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Prepare a short, engaging introduction about yourself and your experience in luxury travel. Make it personal and relatable, so they remember you after the conversation.
✨Tip Number 3
Follow up like a pro! After any interaction, send a quick thank-you email. Mention something specific from your chat to remind them of your conversation and keep you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace South East Asia Luxury Travel Consultant in High Peak
Some tips for your application 🫡
Craft a Personalised Cover Letter:When applying, make sure your cover letter reflects your passion for luxury travel and showcases your understanding of bespoke itineraries. We want to see how you can connect with our customers' needs right from the start!
Highlight Relevant Experience:In your CV, emphasise any previous experience with GDS systems and your success in converting enquiries into sales. We love seeing numbers, so if you've exceeded targets, let us know!
Show Off Your Communication Skills:Since strong communication is key in this role, ensure your written application is clear, concise, and free of errors. We appreciate attention to detail, so make every word count!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Best At Travel
✨Know Your Destinations Inside Out
As a Luxury Travel Consultant, you’ll need to impress with your knowledge of South East Asia. Research the destinations thoroughly, including popular attractions, hidden gems, and local customs. This will help you provide personalised recommendations that resonate with potential customers.
✨Master the Art of Follow-Up
Timely follow-ups are crucial in this role. Make sure you have a system in place to track enquiries and ensure you follow up within 24 hours. Practise how you’ll approach these conversations, focusing on how to close the sale while maintaining a friendly and helpful tone.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you’ve successfully converted enquiries into bookings. Be ready to share specific examples of how you’ve upsold additional services or exceeded targets, as this will demonstrate your ability to maximise profit opportunities.
✨Emphasise Customer Service Excellence
This role is all about delighting customers. Think of examples where you’ve gone above and beyond for clients in the past. Highlight your commitment to excellent customer service and how you take ownership of the booking process to ensure everything runs smoothly.
