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For Companies At a Glance
- Tasks: Provide IT support and troubleshoot issues for UK business users.
- Company: Join a dynamic team in a leading IT apprenticeship programme.
- Benefits: Gain hands-on experience while earning a qualification and developing your skills.
- Why this job: Kickstart your IT career with real-world experience and professional growth.
- Qualifications: Passion for IT and a willingness to learn.
- Other info: Exciting opportunity to work in a supportive environment with career advancement.
The predicted salary is between 800 - 1400 £ per month.
Are you passionate about IT and offering great technical support? Do you have an inquisitive mind? Do you want to be part of an Apprenticeship Programme that will develop and challenge you? Then look no further! We are recruiting an apprentice to work as part of the End User Support Team whilst also undertaking an IT Technician Apprenticeship.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands‑on experience.
What you’ll do at work:
- This role covers IT support to all UK business users on site.
- Working on incidents and service requests using the Service Desk tool (Service Now).
- Logging, troubleshooting, diagnosing and managing incidents through to resolution.
- Assisting with Service Requests.
- Involved in stock management, laptop/desktop builds, software deployments and much more!
2026 End User Support Apprentice – Crawley in Redhill employer: Best Apprenticeships
Contact Detail:
Best Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2026 End User Support Apprentice – Crawley in Redhill
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! Since this role is all about IT support, brush up on your troubleshooting techniques and familiarize yourself with tools like Service Now. Being able to demonstrate your knowledge can really set you apart.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about landing this apprenticeship.
We think you need these skills to ace 2026 End User Support Apprentice – Crawley in Redhill
Some tips for your application 🫡
Show Your Passion for IT: Let us see your enthusiasm for technology in your application! Share any relevant experiences or projects that highlight your interest in IT and technical support. This will help us understand why you’re the perfect fit for our End User Support Team.
Tailor Your Application: Make sure to customise your CV and cover letter for this specific role. Highlight skills and experiences that align with the job description, especially those related to troubleshooting and service requests. We want to see how you can contribute to our team!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Best Apprenticeships
✨Show Your Passion for IT
Make sure to express your enthusiasm for technology and IT support during the interview. Share any personal projects or experiences that highlight your interest in troubleshooting and problem-solving.
✨Familiarise Yourself with Service Desk Tools
Since the role involves using Service Now, it’s a good idea to do some research on this tool. If you can, try to get hands-on experience or watch tutorials online. Being able to discuss how you would use such tools will impress the interviewers.
✨Prepare for Technical Questions
Expect questions related to common IT issues and how you would resolve them. Brush up on basic troubleshooting steps and be ready to explain your thought process clearly. This shows your analytical skills and readiness for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the team and the apprenticeship programme. This demonstrates your genuine interest in the position and helps you understand what to expect if you join their team.
