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- Tasks: Provide top-notch customer service and assist with orders in-store.
- Company: Join the friendly team at Arnold Specsavers, a leader in optical care.
- Benefits: Earn a real wage while gaining valuable experience and skills.
- Why this job: Kickstart your career in customer service with a supportive apprenticeship.
- Qualifications: No prior experience needed, just a passion for helping others.
- Other info: Enjoy a welcoming environment with opportunities for growth.
The predicted salary is between 800 - 1400 £ per month.
As an apprentice in our store, you’ll have everything you need to truly realise your potential in a role, all whilst earning a real wage.
The role involves:
- Giving customers top‑notch advice
- Giving customers a warm welcome to the store
- Dealing with orders
- Efficiently answering telephone calls to the store
- Advising customers that their hearing aids/glasses are ready or delayed as appropriate
Customer Service Apprenticeship – Arnold Specsavers in Nottingham employer: Best Apprenticeships
Contact Detail:
Best Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprenticeship – Arnold Specsavers in Nottingham
✨Tip Number 1
Make sure you research Specsavers and their customer service values. Knowing the ins and outs of what they stand for will help you shine during your interview. We want to see that you’re genuinely interested in providing top-notch advice!
✨Tip Number 2
Practice your phone skills! Since you'll be answering calls, it’s crucial to sound friendly and professional. Grab a mate and do some mock calls to get comfortable with the kind of queries you might face.
✨Tip Number 3
When you get to the interview, don’t just sit back and wait for questions. Show us your enthusiasm by asking about the team and how you can contribute to giving customers that warm welcome they deserve!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Apprenticeship – Arnold Specsavers in Nottingham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about helping customers and making their experience top-notch.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. If you've had any previous roles where you’ve dealt with customers or handled calls, mention them! We love seeing how you can bring value to our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences. Make it easy for us to see why you’d be a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Customer Service Apprenticeship at Specsavers.
How to prepare for a job interview at Best Apprenticeships
✨Know Your Stuff
Before the interview, make sure you understand the basics of customer service and the specific products Specsavers offers. Brush up on common questions about hearing aids and glasses, so you can show that you're ready to give top-notch advice.
✨Practice Your Phone Skills
Since you'll be answering calls, practice how you would handle different scenarios over the phone. Role-play with a friend or family member to get comfortable with greeting customers and providing information clearly and efficiently.
✨Show Your Warmth
Customer service is all about making people feel welcome. Think of examples from your past experiences where you've gone above and beyond to help someone. Be ready to share these stories during the interview to demonstrate your friendly approach.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about the training process for apprentices or how the team handles busy periods in the store.
