At a Glance
- Tasks: Provide top-notch customer service and support in-store while handling phone inquiries.
- Company: Join a friendly team dedicated to helping customers with their needs.
- Benefits: Earn a real wage while gaining valuable experience and skills.
- Why this job: Kickstart your career in customer service with hands-on training and support.
- Qualifications: No prior experience needed, just a passion for helping others.
- Other info: Great opportunity for personal growth in a welcoming environment.
The predicted salary is between 800 - 1400 £ per month.
As an apprentice in our store, you’ll have everything you need to truly realise your potential in a role, all whilst earning a real wage.
The role involves:
- Giving customers top‑notch advice
- Giving customers a warm welcome to the store
- Dealing with orders
- Efficiently answering telephone calls to the store
- Advising customers that their hearing aids/glasses are ready or delayed as appropriate
Customer Service Apprentice - Paid In-Store Support in Nottingham employer: Best Apprenticeships
Contact Detail:
Best Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprentice - Paid In-Store Support in Nottingham
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be giving customers top-notch advice, being able to articulate your thoughts clearly is key. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and eager to learn more about the role and the company. Plus, it gives you a chance to see if it's the right fit for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there, so keep checking back!
We think you need these skills to ace Customer Service Apprentice - Paid In-Store Support in Nottingham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you’re excited about helping customers and making their experience top-notch!
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. If you've had any previous roles where you’ve given advice or dealt with customers, shout about it!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate a well-structured application that’s easy to read. Avoid jargon and make sure your personality comes through!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Best Apprenticeships
✨Know Your Stuff
Before the interview, make sure you understand the basics of customer service and the specific products you'll be dealing with, like hearing aids and glasses. Familiarise yourself with common customer queries and how to handle them effectively.
✨Practice Your Warm Welcome
Since the role involves giving customers a warm welcome, practice your greeting! A friendly smile and a positive attitude can go a long way. Think about how you would want to be greeted if you were a customer.
✨Be Ready for Phone Scenarios
As you'll be answering calls, prepare for potential phone scenarios. Role-play with a friend or family member to practice how you'd inform customers about their orders or delays. This will help you sound confident and clear during the actual interview.
✨Show Your Problem-Solving Skills
Think of examples from your past experiences where you've successfully dealt with customer issues. Be ready to share these stories in the interview to demonstrate your ability to provide top-notch advice and support.