Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide IT support and troubleshoot issues for UK business users.
- Company: Join a dynamic team in a leading tech company.
- Benefits: Gain hands-on experience while earning a qualification.
- Why this job: Kickstart your IT career with real-world challenges and growth opportunities.
- Qualifications: Passion for IT and a willingness to learn.
- Other info: Be part of an exciting apprenticeship programme with a supportive team.
The predicted salary is between 800 - 1400 £ per month.
Are you passionate about IT and offering great technical support? Do you have an inquisitive mind? Do you want to be part of an Apprenticeship Programme that will develop and challenge you? Then look no further! We are recruiting apprentices to work as part of the End User Support Team whilst also undertaking an IT Technician Apprenticeship.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work:
- This role covers IT support to all UK business users on site and involves working on incidents and service requests using the Service Desk tool (Service Now).
- The work involves logging, troubleshooting, diagnosing and managing incidents through to resolution as well as assisting with Service Requests.
- You will also be involved in stock management, laptop/desktop builds, software deployments and much more.
2026 End User Support Apprentice in Doncaster employer: Best Apprenticeships
Contact Detail:
Best Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2026 End User Support Apprentice in Doncaster
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! Since this role is all about IT support, brush up on your troubleshooting techniques and be ready to demonstrate your problem-solving abilities during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to take the next step in your career.
We think you need these skills to ace 2026 End User Support Apprentice in Doncaster
Some tips for your application 🫡
Show Your Passion for IT: Let us see your enthusiasm for technology in your application! Share any relevant experiences or projects that highlight your interest in IT and technical support. This will help us understand why you’re the perfect fit for our End User Support Team.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight skills and experiences that align with the job description, especially those related to troubleshooting and service requests. We want to see how you can contribute to our team!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Best Apprenticeships
✨Show Your Passion for IT
Make sure to express your enthusiasm for technology and IT support during the interview. Share any personal projects or experiences that highlight your interest in troubleshooting and problem-solving.
✨Familiarise Yourself with Service Desk Tools
Since you'll be using Service Now, it’s a good idea to do a bit of research on it before the interview. Understanding how service desk tools work will show that you're proactive and ready to hit the ground running.
✨Prepare for Technical Questions
Expect questions about common IT issues and how you would resolve them. Brush up on basic troubleshooting steps and be ready to explain your thought process clearly and confidently.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of incidents you might handle, or opportunities for growth within the apprenticeship. This shows your genuine interest in the role.
