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- Tasks: Provide excellent customer service and assist with orders in a friendly store environment.
- Company: Join the well-respected Specsavers team in Barnsley.
- Benefits: Earn a real wage while gaining valuable experience and skills.
- Why this job: Kickstart your career in customer service with a supportive apprenticeship.
- Qualifications: No prior experience needed, just a passion for helping others.
- Other info: Great opportunity for personal growth and development in a dynamic team.
The predicted salary is between 800 - 1400 £ per month.
As an apprentice in our store, you’ll have everything you need to truly realise your potential in a role, all whilst earning a real wage.
The role involves efficiently answering telephone calls to the store and advising customers that their hearing aids/glasses are ready or delayed as appropriate.
Responsibilities:
- Giving customers top-notch advice
- Giving customers a warm welcome to the store
- Dealing with orders
- Efficiently answering telephone calls to the store
- Advising customers that their hearing aids/glasses are ready or delayed as appropriate
Customer Service Apprenticeship – Barnsley Specsavers employer: Best Apprenticeships
Contact Detail:
Best Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprenticeship – Barnsley Specsavers
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when it comes to giving top-notch advice and handling calls during the interview.
✨Tip Number 3
Be yourself! When you’re in the interview, let your personality shine through. Show them how you can give customers a warm welcome and make their experience memorable. Authenticity goes a long way!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start.
We think you need these skills to ace Customer Service Apprenticeship – Barnsley Specsavers
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you’re excited about helping customers and making their experience top-notch!
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. If you've had any previous roles where you’ve given advice or dealt with customers, shout about it!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate a well-structured application that’s easy to read. Avoid jargon and make sure your personality comes through!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Best Apprenticeships
✨Know Your Stuff
Before the interview, make sure you understand the basics of customer service and what Specsavers stands for. Familiarise yourself with their products, especially hearing aids and glasses, so you can confidently discuss them during your chat.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service. Think about how you would handle different scenarios, like dealing with a difficult customer or explaining delays in orders. This will help you articulate your thoughts clearly.
✨Show Your Personality
Specsavers values a warm welcome and top-notch advice, so let your personality shine through! Be friendly and approachable in your responses, and don’t hesitate to share any relevant experiences that showcase your customer service skills.
✨Ask Smart Questions
At the end of the interview, have a couple of thoughtful questions ready. You might ask about the training process for apprentices or how the team ensures customers receive excellent service. This shows your genuine interest in the role and the company.
