At a Glance
- Tasks: Provide top-notch customer service and assist with orders in a friendly store environment.
- Company: Join the well-respected Specsavers team in Altrincham.
- Benefits: Earn a real wage while gaining valuable experience and skills.
- Why this job: Kickstart your career in customer service and make a difference in people's lives.
- Qualifications: No prior experience needed, just a passion for helping others.
- Other info: Great opportunity for personal growth and development in a supportive team.
The predicted salary is between 800 - 1400 £ per month.
As an apprentice in our store, you’ll have everything you need to truly realise your potential in a role, all whilst earning a real wage.
The role involves:
- Giving customers top‑notch advice
- Giving customers a warm welcome to the store
- Dealing with orders
- Efficiently answering telephone calls to the store
- Advising customers that their hearing aids/glasses are ready or delayed as appropriate
Customer Service Apprenticeship – Altrincham Specsavers employer: Best Apprenticeships
Contact Detail:
Best Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprenticeship – Altrincham Specsavers
✨Tip Number 1
Practice your communication skills! Since you'll be giving customers top-notch advice, it's crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with common customer queries.
✨Tip Number 2
Know the products! Familiarise yourself with the types of glasses and hearing aids Specsavers offers. This way, when you're in the store, you can provide informed advice and impress both customers and your future employers.
✨Tip Number 3
Be proactive during your interview! Show enthusiasm for the role by asking questions about the team and the store's culture. This not only demonstrates your interest but also helps you gauge if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and keen on joining the Specsavers team right from the start.
We think you need these skills to ace Customer Service Apprenticeship – Altrincham Specsavers
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about helping customers and making their experience top-notch.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. If you've had any previous roles where you’ve dealt with customers or handled calls, mention them! We love seeing how you can bring value to our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences. Make it easy for us to see why you’d be a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Customer Service Apprenticeship at Specsavers.
How to prepare for a job interview at Best Apprenticeships
✨Know Your Stuff
Before the interview, make sure you understand the basics of customer service and what Specsavers stands for. Familiarise yourself with their products, especially hearing aids and glasses, so you can confidently discuss them during your chat.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service. Think about how you would handle different scenarios, like dealing with a difficult customer or explaining delays in orders. This will help you articulate your thoughts clearly when it counts.
✨Show Your Personality
Specsavers values a warm welcome and top-notch advice, so let your personality shine through! Be friendly and approachable in your responses, and don’t hesitate to share any relevant experiences that showcase your ability to connect with customers.
✨Ask Smart Questions
At the end of the interview, have a couple of thoughtful questions ready. You might ask about the training process for apprentices or how the team ensures excellent customer service. This shows your genuine interest in the role and the company.