At a Glance
- Tasks: Coordinate care staff schedules and manage referrals for home care services.
- Company: Join a dedicated domiciliary care agency in SW London making a real difference.
- Benefits: Enjoy competitive pay, travel perks, and a pension plan.
- Why this job: Be part of a supportive team that values communication and high-quality care.
- Qualifications: Experience in health & social care is a plus; strong communication and computer skills required.
- Other info: On-call duties included; perfect for those looking to grow in the care sector.
The predicted salary is between 20000 - 24000 £ per year.
Job Description
Domiciliary Care Coordinator £23,500 – £27.000 per annum Benefits Travel + Pension SW London
Domiciliary care agency
Urgent
The role of a Care Coordinator involves working closely with the Local Authority, Health care professional, GP etc.. and other providers. The ideal candidate will need to be computer literate and able to pick up new systems relatively quickly and project a positive and professional image at all times, assisting Home Care Worker promptly and conducting all business in a friendly, courteous and knowledgeable manner.
You will be responsible for on call duties Monday to Friday as rostered
PRINCIPAL DUTIES AND RESPONSIBILITIES
- To produce care staff rotas on a weekly basis using the organisations computer based roster system.
- All records and rotas to be up to date at all times and be compliant to the organisational and legal requirements of a safe and well-planned service.
- To be a part of the on-call team.
- To be responsible for reviewing and accepting, processing and allocating referrals with the Field Care Supervisors
- To allocate calls to care workers, taking into consideration Service User's needs and preferences for gender and compatibility.
- To provide care workers with full briefings about Service User's needs and any other information that is required to deliver a good service. Providing updates as Service User's needs.
- To inform care workers of any amendments to their schedules as they occur with careful clarification.
- To ensure accurate records are maintained on the Care Free roster, including Service User and staff information, a daily event record and details of service delivered, staff holidays, absence and training.
- To proactively liaise with Social Workers, Service Users, Family Members and Care Workers to take on new referrals and arrange with the Care Manager to plan initial assessments.
- To communicate effectively with Service Users, staff, colleagues, GP's, Social Workers and other members of the multi-disciplinary team to promote a high standard of care/support. Ensuring information is shared on a need to know basis and in the best interest of the Service User.
- To undertake on call duties, as part of an agreed pre-planned rota in order to provide an effective out of
Desirable
- Health & Social Care experience (paid or voluntary)
- A qualification relevant to
- the position (within the Home Care sector)
- Excellent verbal and written communication skills
- PC literate with the ability to adapt to in house systems
- Ability to work as part of a team
- Good organisational skills
Care Coordinator Social Care employer: Bespoke Personnel Ltd
Contact Detail:
Bespoke Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator Social Care
✨Tip Number 1
Familiarize yourself with the local health and social care landscape in South West London. Understanding the key players, such as local authorities and healthcare professionals, will help you communicate effectively during the interview.
✨Tip Number 2
Highlight your experience with computer systems and scheduling software. Be prepared to discuss specific examples of how you've used technology to improve efficiency or manage care staff in previous roles.
✨Tip Number 3
Demonstrate your ability to work collaboratively with various stakeholders. Think of instances where you've successfully liaised with social workers, families, or care staff to ensure a high standard of care.
✨Tip Number 4
Prepare to discuss your organizational skills and how you manage multiple priorities. Being able to provide examples of how you've handled scheduling conflicts or urgent care needs will show your capability for this role.
We think you need these skills to ace Care Coordinator Social Care
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Care Coordinator position. Understand the key responsibilities and required skills, such as communication and organizational abilities, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in health and social care, whether paid or voluntary. Mention specific examples where you demonstrated strong communication skills and teamwork.
Showcase Computer Literacy: Since the role requires being computer literate, mention any relevant software or systems you are familiar with. If you have experience with roster systems or similar tools, be sure to highlight that.
Craft a Professional Cover Letter: Write a cover letter that reflects your understanding of the role and your enthusiasm for providing high-quality care. Use a friendly yet professional tone, and make sure to address how you can contribute to the team and support Service Users effectively.
How to prepare for a job interview at Bespoke Personnel Ltd
✨Show Your Communication Skills
Since the role involves liaising with various stakeholders like Social Workers and Service Users, it's crucial to demonstrate your excellent verbal and written communication skills during the interview. Be prepared to discuss examples of how you've effectively communicated in past roles.
✨Highlight Your Organizational Abilities
The position requires good organizational skills for managing staff rotas and maintaining accurate records. Share specific instances where you successfully organized tasks or managed schedules, showcasing your ability to handle multiple responsibilities efficiently.
✨Demonstrate Computer Literacy
As the job involves using a computer-based roster system, make sure to express your comfort with technology. Discuss any relevant software or systems you've used in the past, and be ready to learn new systems quickly.
✨Emphasize Teamwork Experience
This role requires working as part of a team, so it's important to convey your ability to collaborate effectively. Share experiences where you worked closely with others, especially in a care or support setting, to illustrate your teamwork skills.