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- Tasks: Support administrative operations and ensure smooth office processes in a dynamic travel company.
- Company: Leading travel and expeditions company focused on life-changing adventures for young people.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal development.
- Why this job: Join a passionate team and make a real impact in the world of travel and adventure.
- Qualifications: Detail-oriented, proactive, and excellent communication skills required.
- Other info: Full-time office role with opportunities to learn and grow in a purpose-driven business.
The predicted salary is between 24000 - 25000 £ per year.
Location: Tongham, Surrey
Hours: Full-time, Monday–Friday, 09:00–17:00 (office-based), 1 x hour for lunch
Salary: Salary around £24-25k per annum
Application deadline: Friday 13th February
Potential start date: Monday 16th March
About Our Client
They are a leading travel and expeditions company delivering life-changing adventure experiences for young people across a wide range of global destinations. Their work is dynamic, meaningful, and driven by a passion for travel, personal development, and operational excellence.
The Opportunity
They are looking for an organised, proactive, and detail-oriented Office Administrator to support their administrative operations. Based in their Tongham office, this role sits at the heart of the business and plays a vital part in supporting clients, internal teams, and expedition delivery. Working within a small, close-knit team and reporting to the Office Manager, you will be a key point of contact for clients, parents, and schools, while ensuring that office systems and processes run smoothly, accurately, and efficiently.
The Role
This is a varied and hands-on role with a broad remit across administration, communication, and data management. You will provide administrative support across the full expedition lifecycle—from initial sale through to departure and post-expedition operations.
Key Responsibilities
- Act as a central point of contact for internal and external communications, including correspondence with parents, schools, and partners.
- Support the Office Manager and Expedition Managers with daily administrative tasks.
- Handle sensitive and personal data in strict compliance with GDPR regulations.
- Provide administrative support for the Expedition Managers throughout the expedition preparation cycle, including sales and marketing materials, updating and housekeeping of CRM system, supporting the client's yearly conference with leaders and teachers, and pre-departure and operational documentation.
- Ensure office procedures and business processes are completed accurately and on time.
- Manage and maintain the CRM system, ensuring data accuracy and maximising its effectiveness.
- Opportunities to learn and develop in the wider business.
About You
The successful candidate will be:
- Highly detail-oriented, with a strong commitment to accuracy and quality.
- Proactive, enthusiastic, and motivated to improve and support systems and processes.
- Confident and professional in both written and verbal communication, including answering incoming calls.
- Customer-focused, with excellent client service skills.
- A logical thinker with strong problem-solving abilities.
- Well organised, efficient, and able to prioritise a varied workload.
- A team player who enjoys working in a small, supportive environment.
- Passionate about travel, outdoor adventure, and working in a purpose-driven business.
- Happy working full-time in an office-based role.
- Hold a UK Driver’s License.
- Live within 1 hour distance from Farnham, Surrey.
Office Administrator employer: Bespoke HR
Contact Detail:
Bespoke HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Office Administrator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since this role is all about supporting clients and teams, think of examples from your past experiences that showcase your organisational skills and customer service prowess.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with a friend or use online resources to get comfortable with common interview questions. This will help you articulate your passion for travel and your proactive approach to administration.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining a purpose-driven business that values adventure and personal development.
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Administrator role. Highlight your organisational skills and any relevant experience in administration or customer service. We want to see how you can support our dynamic team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for travel and adventure, and explain why you’re the perfect fit for our company. Don’t forget to mention your attention to detail and proactive approach.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure to demonstrate your written communication skills in your application. Use clear and professional language, and don’t shy away from showing your personality!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Bespoke HR
✨Know the Company Inside Out
Before your interview, take some time to research the travel and expeditions company thoroughly. Understand their mission, values, and the types of adventures they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As an Office Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or improved processes. Be ready to discuss how you can bring that same level of organisation to their team.
✨Demonstrate Your Communication Skills
Since you'll be a central point of contact for clients and internal teams, practice articulating your thoughts clearly and professionally. Consider role-playing common scenarios with a friend to boost your confidence in handling various communication styles.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and the specific challenges the Office Administrator role might face. This shows you're engaged and serious about finding the right fit for both you and the company.
