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For Companies At a Glance
- Tasks: Support administrative operations and ensure smooth office processes in a dynamic travel company.
- Company: Leading travel and expeditions company focused on life-changing adventures for young people.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal development.
- Why this job: Be at the heart of adventure planning and make a real impact on young people's experiences.
- Qualifications: Detail-oriented, proactive, and excellent communication skills required.
- Other info: Join a passionate team and enjoy a purpose-driven work culture.
The predicted salary is between 24000 - 25000 £ per year.
Location: Tongham, Surrey
Hours: Full-time, Monday–Friday, 09:00–17:00 (office-based), 1 x hour for lunch
Salary: Around £24-25k per annum
Application deadline: Friday 13th February
Potential start date: Monday 16th March
About Our Client
They are a leading travel and expeditions company delivering life-changing adventure experiences for young people across a wide range of global destinations. Their work is dynamic, meaningful, and driven by a passion for travel, personal development, and operational excellence.
The Opportunity
They are looking for an organised, proactive, and detail-oriented Office Administrator to support their administrative operations. Based in their Tongham office, this role sits at the heart of the business and plays a vital part in supporting clients, internal teams, and expedition delivery. Working within a small, close-knit team and reporting to the Office Manager, you will be a key point of contact for clients, parents, and schools, while ensuring that office systems and processes run smoothly, accurately, and efficiently.
The Role
This is a varied and hands-on role with a broad remit across administration, communication, and data management. You will provide administrative support across the full expedition lifecycle—from initial sale through to departure and post-expedition operations.
Key Responsibilities:
- Act as a central point of contact for internal and external communications, including correspondence with parents, schools, and partners.
- Support the Office Manager and Expedition Managers with daily administrative tasks.
- Handle sensitive and personal data in strict compliance with GDPR regulations.
- Provide administrative support for the Expedition Managers throughout the expedition preparation cycle, including sales and marketing materials, updating and housekeeping of CRM system, supporting the client's yearly conference with leaders and teachers, and pre-departure and operational documentation.
- Ensure office procedures and business processes are completed accurately and on time.
- Manage and maintain the CRM system, ensuring data accuracy and maximising its effectiveness.
- Opportunities to learn and develop in the wider business.
About You
- Highly detail-oriented, with a strong commitment to accuracy and quality.
- Proactive, enthusiastic, and motivated to improve and support systems and processes.
- Confident and professional in both written and verbal communication, including answering incoming calls.
- Customer-focused, with excellent client service skills.
- A logical thinker with strong problem-solving abilities.
- Well organised, efficient, and able to prioritise a varied workload.
- A team player who enjoys working in a small, supportive environment.
- Passionate about travel, outdoor adventure, and working in a purpose-driven business.
- Happy working full-time in an office-based role.
- Hold a UK Driver’s License.
- Lives within 1 hour distance from Farnham, Surrey.
Office Administrator in Guildford employer: Bespoke HR
Contact Detail:
Bespoke HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator in Guildford
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Office Administrator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile is up-to-date and reflects your skills and experiences relevant to the role. Join groups related to travel and administration to connect with like-minded folks and discover job opportunities.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Since this role is all about supporting clients and teams, think of examples from your past that showcase your organisational skills and customer service prowess.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are passionate about joining our team. Plus, it shows you're keen and ready to dive into the adventure with us!
We think you need these skills to ace Office Administrator in Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Administrator role. Highlight your organisational skills and any relevant experience in administration or customer service. We want to see how you can support our dynamic team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for travel and adventure, and explain why you're the perfect fit for our company. Keep it concise but engaging – we love a good story!
Showcase Your Attention to Detail: As an Office Administrator, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work – it shows you care!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our amazing company!
How to prepare for a job interview at Bespoke HR
✨Know the Company Inside Out
Before your interview, take some time to research the travel and expeditions company. Understand their mission, values, and the types of experiences they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As an Office Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or improved processes. Be ready to discuss how you prioritise your workload and ensure accuracy in your work.
✨Communicate Clearly and Confidently
Since the role involves a lot of communication with clients and internal teams, practice articulating your thoughts clearly. You might want to prepare for common questions about handling sensitive information or managing client relationships, showcasing your professionalism and customer service skills.
✨Demonstrate Your Passion for Travel
This company thrives on a passion for travel and adventure. Share your own travel experiences and how they have shaped your perspective. This personal touch can help you connect with the interviewers and show that you align with the company's purpose-driven ethos.
