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- Tasks: Serve guests with a smile and ensure their dining experience is top-notch.
- Company: Join Bespoke Hotels, the UK's largest independent hotel group with a diverse portfolio.
- Benefits: Enjoy competitive pay, personal development opportunities, and discounted stays for family and friends.
- Why this job: Be part of a vibrant team that values happiness, creativity, and inclusivity in hospitality.
- Qualifications: A year of experience in hospitality and a passion for delivering excellent service are essential.
- Other info: This is a full-time entry-level position with ample growth potential in a supportive environment.
The predicted salary is between 18240 - 27360 £ per year.
We currently have an amazing opportunity to join the team as Waiter/Waitress.
What’s in it for you?
At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values. We are proud to provide equal opportunities for our team members, encouraging an inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.
Requirements
The ideal person will have at least a year’s experience in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.
Duties Will Include
- Ensuring that designated areas are cleaned to the Company standards to guarantee excellent hygiene in all areas.
- Help control costs through ordering stock and minimising waste.
- Deal with any reasonable requests from guests in a professional manner.
- Strive to anticipate customer needs and where possible react to these to enhance customer satisfaction.
- Ensure all Health and Safety and Fire Safety Company standards are maintained.
About Bespoke Hotels
Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Hospitality
Waiter/Waitress employer: Bespoke Hotels
Contact Detail:
Bespoke Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Familiarise yourself with the specific values and culture of Bespoke Hotels. Understanding their 'Be-Attitude' values will help you align your responses during any interviews, showcasing that you're a good fit for their team.
✨Tip Number 2
Highlight your previous experience in hospitality by preparing specific examples of how you've delivered excellent service or handled challenging situations. This will demonstrate your capability and passion for the role.
✨Tip Number 3
Network with current or former employees of Bespoke Hotels if possible. They can provide valuable insights into the company culture and what they look for in candidates, which can give you an edge in your application.
✨Tip Number 4
Prepare to discuss your willingness to learn and grow within the company. Bespoke Hotels values personal development, so expressing your enthusiasm for training and career progression can make a positive impression.
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience you have in hospitality or similar roles. Mention specific tasks you've handled, such as customer service, cleanliness standards, or teamwork, to show you're a great fit for the Waiter/Waitress position.
Show Your Passion: In your application, express your enthusiasm for the hospitality industry. Share why you love working with people and how you strive to create memorable experiences for guests. This will resonate well with Bespoke Hotels' values.
Tailor Your CV: Customise your CV to align with the job description. Use keywords from the posting, such as 'great service', 'customer satisfaction', and 'teamwork'. This will help your application stand out to hiring managers.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your experience but also reflects your personality. Mention your willingness to learn and grow within the team, which is important to Bespoke Hotels' culture.
How to prepare for a job interview at Bespoke Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for providing excellent service and how you enjoy making guests feel welcome.
✨Demonstrate Team Spirit
Bespoke Hotels values collaboration and teamwork. Be prepared to discuss how you've worked effectively in a team before, and share examples of how you contributed to a positive work environment.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a waiter/waitress. Be ready to explain how you would handle difficult situations or requests from guests, showcasing your problem-solving skills and ability to anticipate needs.
✨Know the Company Culture
Familiarise yourself with Bespoke Hotels' values and culture. Mention how you align with their 'Be-Attitude' values and your commitment to inclusivity and creativity, which will show that you're a good fit for their team.
