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For Companies At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Join a prestigious fine dining restaurant within a five-star hotel.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth in a luxury environment.
- Why this job: Be part of a passionate team dedicated to outstanding hospitality and culinary excellence.
- Qualifications: Experience in fine dining or hospitality is preferred; a passion for service is essential.
- Other info: Opportunity to work with top chefs and enhance your culinary knowledge.
The predicted salary is between 24000 - 36000 £ per year.
Job Title: Senior Waiter
Department: Siren Restaurant
Reporting to: Restaurant Manager / Assistant Restaurant Manager
Position Overview
As a senior waiter within our fine dining restaurant, you play a pivotal role supporting our team in delivering elegant, attentive, and seamless service. You are part of the guest’s culinary journey—from warm welcomes and detailed menu knowledge to anticipating needs and ensuring that every dining experience reflects the refined luxury of a five-star hotel. Your focus is on precision, poise, and passion for outstanding hospitality.
Key Responsibilities
Guest Service Excellence
- Deliver a warm, polished welcome to all guests, maintaining a professional and gracious manner throughout service.
- Ensure guests are guided through their dining experience with expert knowledge of the menu, wine list, and any seasonal or chef’s specials.
- Provide discreet yet attentive service, anticipating guest needs and personal preferences without being intrusive.
- Ensure a memorable and personalized experience for every guest, going above and beyond to exceed expectations.
- Maintain a strong presence on the floor, observing guests to ensure satisfaction and immediately addressing any concerns.
Operational Duties
- Supporting the manger on duty in key roles of the shift such as hosting, expediting and leading the team.
- Set up, maintain, and reset dining areas with precision, ensuring all mise en place is immaculate and consistent with restaurant standards.
- Accurately take and deliver food and beverage orders, adhering to timing standards and service etiquette.
- Handle payments and billing with accuracy and discretion, using the hotel’s point-of-sale systems.
- Support the coordination of special events or private dining experiences as required.
- Adhere to all fine dining SOPs, ensuring consistent execution of service sequences and standards.
Product Knowledge
- Maintain up-to-date knowledge of all dishes, ingredients, allergens, dietary considerations, and wine pairings.
- Attend pre-service briefings and tastings to ensure full understanding of menu updates and guest preferences.
- Confidently communicate suggestions and recommendations tailored to guest tastes.
Teamwork & Communication
- Work harmoniously with the kitchen, sommelier, bar, and fellow service team members to ensure flawless service flow.
- Attend daily briefings and handovers to stay aligned with team objectives and guest expectations.
- Support colleagues during peak service times with a flexible and positive approach.
Health, Safety & Compliance
- Uphold the highest standards of hygiene, cleanliness, and food safety throughout all service areas.
- Ensure compliance with hotel policies, licensing laws, and health and safety regulations.
- Monitor and report any maintenance or health & safety issues in the dining area promptly.
- Maintain personal grooming and uniform standards in accordance with hotel appearance policies.
General Responsibilities
- Attend all required training sessions, performance reviews, and team meetings.
- Assist in opening and closing duties, including inventory, stock rotation, and cleaning schedules.
- Undertake any reasonable duties as assigned by the Restaurant Manager or senior hotel leadership in line with business needs.
- Support and represent the hotel\’s brand values and luxury service ethos at all times.
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Senior Waiter / Waitress employer: Bespoke Hotels
Contact Detail:
Bespoke Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Waiter / Waitress
✨Tip Number 1
Familiarise yourself with fine dining etiquette and service standards. Understanding the nuances of high-end service will help you stand out during interviews and demonstrate your commitment to excellence.
✨Tip Number 2
Network with professionals in the hospitality industry. Attend events or join online forums where you can connect with current or former employees of fine dining establishments, as they can provide valuable insights and potentially refer you to openings.
✨Tip Number 3
Showcase your knowledge of food and wine pairings. Being able to discuss menu items and suggest pairings confidently can set you apart from other candidates and highlight your passion for the culinary arts.
✨Tip Number 4
Prepare for situational questions during the interview. Think of examples from your past experiences where you provided exceptional service or handled difficult situations, as this will demonstrate your ability to thrive in a fast-paced environment.
We think you need these skills to ace Senior Waiter / Waitress
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Senior Waiter/Waitress position. Understand the key responsibilities and required skills, such as guest service excellence and product knowledge, so you can tailor your application accordingly.
Craft a Tailored CV: Highlight relevant experience in fine dining or hospitality roles on your CV. Emphasise your skills in providing exceptional guest service, teamwork, and operational duties that align with the expectations of the role.
Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your understanding of the luxury dining experience. Mention specific examples from your past experiences that demonstrate your ability to exceed guest expectations and work harmoniously with a team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the fine dining industry.
How to prepare for a job interview at Bespoke Hotels
✨Showcase Your Service Skills
During the interview, highlight your previous experience in fine dining or high-end hospitality. Be prepared to discuss specific examples of how you've delivered exceptional service and handled challenging situations with grace.
✨Demonstrate Menu Knowledge
Familiarise yourself with the restaurant's menu, including dishes, ingredients, and wine pairings. Being able to confidently discuss these during the interview will show your passion for the role and your commitment to providing excellent guest experiences.
✨Emphasise Teamwork
Since teamwork is crucial in a fine dining environment, be ready to share examples of how you've collaborated with kitchen staff and fellow waiters. Highlight your ability to communicate effectively and support your team during busy service times.
✨Exude Professionalism
Dress appropriately for the interview, reflecting the standards of a fine dining establishment. Maintain a polished appearance and demonstrate a professional attitude throughout the conversation, as this will set the tone for your potential role.
