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For Companies At a Glance
- Tasks: Create unforgettable guest experiences by ensuring rooms are spotless and welcoming.
- Company: Join a five-star luxury hotel in the vibrant city of Newcastle.
- Benefits: Enjoy a supportive team environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team where your contributions truly matter and make a difference.
- Qualifications: No prior experience required; just bring your passion for hospitality and attention to detail.
- Other info: Embrace a role that combines professionalism with creativity in a luxurious setting.
Job Title: Room Attendant (Evening)
Department: Housekeeping
Reporting to: Executive Housekeeper / Housekeeping Supervisor
The Role, in Spotlight
Step onto the grand stage of luxury hospitality!
Be at the centre of the action: Experience the energy of Newcastle every day as you help create unforgettable guest experiences.
As a Room Attendant in our five-star establishment, you ensure every room is flawlessly presented, every surface polished, every detail attended to, and every space prepared to offer guests a sense of effortless comfort and refinement. Your attention to detail, discretion, and pride in your work help create a stay that leaves a lasting impression of quality and care.
Be part of an amazing team where your contribution is valued, your voice is heard, and your growth is supported!
Key Responsibilities
Guest Room Cleaning
- Perform a flawless daily performance: make beds to perfection, polish bathrooms until they gleam, and ensure furnishings and amenities shine in the spotlight.
- Replenish every essential: toiletries, towels, stationery, and minibar!
- Keep an eagle eye for wear and tear; report issues swiftly to maintain our scene of perfection.
Public Area Cleaning
- Keep lobbies, corridors, restrooms, lounges, and lifts in immaculate condition, offering guests a first impression of elegance and care.
- Refresh busy areas throughout the day, ensuring every step through the hotel feels polished and cared for.
- Restock and maintain public restrooms with precision, ensuring they remain spotless and welcoming.
Presentation & Attention to Detail
- Perfect every element of presentation: from crisp linens and precise towel arrangements to carefully placed floral touches and inviting lighting.
- Follow our standards for layout and finishing touches, ensuring each room unfolds like a scene of five-star elegance.
- Discreetly pass along guest requests or special preferences to your supervisor, ensuring the performance always meets the mark.
Health, Safety & Compliance
- Follow all health, safety, fire, and COSHH procedures with precision.
- Manage and store cleaning products and equipment carefully, treating them as essential tools of your craft.
- Wear your uniform with pride and maintain impeccable grooming, a professional costume ready for every performance.
- Spot and report hazards or maintenance issues immediately, keeping the stage safe for all.
- Participate actively in all training sessions and drills, mastering emergency procedures and hygiene protocols.
Operational Efficiency
- Maintain housekeeping trolleys and storage areas in excellent order, creating a backstage ready for smooth operations.
- Work through assigned areas accurately, turning every task into a polished performance.
- Work seamlessly with the housekeeping team, porters, and front office, creating a flawless ensemble.
General Responsibilities
- Attend every briefing, training, and meeting with focus and dedication, stepping onto the stage of your role fully prepared.
- Engage with guests with grace, confidence, and discretion, leaving a lasting impression with every interaction.
- Uphold our brand’s excellence in every gesture, detail, and action, ensuring a flawless experience.
- Embrace any role assigned to deliver a show-stopping guest experience.
The stage is yours. Bring your talent, your professionalism, and your passion, and help us deliver a guest experience that leaves every audience member impressed. Step forward, the spotlight is waiting! #J-18808-Ljbffr
Room Attendant (Evening) employer: Bespoke Hotels
Contact Detail:
Bespoke Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant (Evening)
✨Tip Number 1
Familiarise yourself with the specific standards of luxury hospitality. Research five-star hotels and their expectations for room attendants, focusing on attention to detail and guest experience.
✨Tip Number 2
Practice your cleaning techniques to ensure you can perform tasks like making beds and polishing surfaces to perfection. Consider timing yourself to improve efficiency while maintaining quality.
✨Tip Number 3
Engage in role-playing scenarios with friends or family to enhance your guest interaction skills. This will help you communicate confidently and discreetly with guests, leaving a lasting impression.
✨Tip Number 4
Network with current or former employees of luxury hotels to gain insights into the work culture and expectations. Their experiences can provide valuable tips on how to stand out during the hiring process.
We think you need these skills to ace Room Attendant (Evening)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise your attention to detail, ability to work in a team, and any previous experience in luxury hospitality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific skills that align with the job description, such as your ability to maintain high standards of cleanliness and presentation.
Highlight Soft Skills: In your application, emphasise soft skills like communication, discretion, and teamwork. These are crucial for a Room Attendant, as you'll be interacting with guests and working closely with other staff members.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Bespoke Hotels
✨Showcase Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, provide examples of how you've ensured cleanliness and presentation in previous roles. Highlight specific tasks where your meticulous nature made a difference.
✨Demonstrate Your Team Spirit
This role requires seamless collaboration with the housekeeping team and other departments. Be prepared to discuss experiences where you worked effectively as part of a team, showcasing your ability to communicate and support your colleagues.
✨Emphasise Your Guest Interaction Skills
Engaging with guests is a key part of the job. Share instances where you provided excellent customer service or handled guest requests with grace and discretion. This will show your understanding of the importance of guest satisfaction.
✨Prepare for Health and Safety Questions
Familiarise yourself with health, safety, and hygiene protocols relevant to the hospitality industry. Be ready to discuss how you would handle cleaning products safely and your approach to maintaining a safe environment for guests and staff.
