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- Tasks: As a Night Porter, you'll ensure guest safety, serve drinks, and maintain cleanliness overnight.
- Company: Bespoke Hotels is the UK's largest independent hotel group, managing diverse properties since 2000.
- Benefits: Enjoy competitive pay, personal development opportunities, and discounted stays for you and your loved ones.
- Why this job: Join a motivated team that values inclusivity and offers career growth in a vibrant hospitality environment.
- Qualifications: 1 year of customer service experience is preferred; passion for hospitality and reliability are key.
- Other info: Work part-time, 2 nights a week, with flexible hours from 7pm to 11am.
Join to apply for the Night Porter 2 nights out of the 5 role at Bespoke Hotels.
Requirements:
- Security of building & guests
- Setting up restaurant for breakfast
- Serving drinks in the bar
- Cleaning all public areas
- Taking telephone calls
- Must be customer service focused
We are looking for someone who can work between 7pm and 11am. Duties include maintaining cleanliness of outside and public areas, preparing for the next day, setting tables, tidying, general maintenance, and guest assistance during the night. The ideal candidate will have at least 1 year of experience in customer service or hotels, with the ability to deliver excellent service. We seek someone passionate about hospitality, reliable, and eager to learn as part of our growing team.
Duties Will Include:
- Completing fire and security checks
- Providing room service, preparing and serving food to standards
- Conducting daily handover procedures responsibly
- Ensuring corridors are clear, fire extinguishers and doors are secure, and safety checks are performed during the night
Bespoke Benefits:
At Bespoke Hotels, our people are our biggest asset. We focus on engagement and development, supporting education and creating career pathways. We believe great hospitality comes from a happy, motivated team, fostering our ‘Be-Attitude’ values. We promote equal opportunities, inclusivity, long-term careers, community involvement, and environmental responsibility. We offer competitive salaries, incentives, personal development opportunities, and discounted hotel stays for you and your loved ones.
Bespoke Hotels, founded in 2000, now manages over 9,500 rooms, 8,000 employees, and assets worth £815 million. We are the UK’s Largest Independent Hotel Group, with diverse properties including golf hotels, spa resorts, and city centre hotels, operating under a bespoke management style.
Night Porter 2 nights out of the 5 employer: Bespoke Hotels
Contact Detail:
Bespoke Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter 2 nights out of the 5
✨Tip Number 1
Familiarise yourself with the specific duties of a Night Porter. Understanding tasks like security checks, room service, and maintaining cleanliness will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any previous experience in customer service or hospitality. Be ready to share examples of how you've provided excellent service, as this is crucial for the role at Bespoke Hotels.
✨Tip Number 3
Show your passion for hospitality by researching Bespoke Hotels. Knowing their values and benefits can help you align your answers with what they are looking for in a candidate.
✨Tip Number 4
Prepare questions to ask during the interview. This shows your interest in the role and the company, and it gives you a chance to learn more about their team culture and expectations.
We think you need these skills to ace Night Porter 2 nights out of the 5
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Night Porter position. Highlight your relevant experience in customer service and hospitality.
Tailor Your CV: Make sure your CV reflects your experience in customer service and any relevant roles in the hospitality industry. Emphasise skills that align with the job, such as cleanliness, guest assistance, and reliability.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your eagerness to learn. Mention specific examples from your past experiences that demonstrate your ability to provide excellent service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Bespoke Hotels
✨Show Your Customer Service Skills
Since the role requires a strong focus on customer service, be prepared to share specific examples from your past experiences. Highlight situations where you went above and beyond for a guest or resolved a challenging issue.
✨Demonstrate Reliability and Passion
Bespoke Hotels values reliability and a passion for hospitality. During the interview, express your enthusiasm for the industry and provide examples of how you've shown commitment in previous roles.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties of a Night Porter, such as security checks and room service. Being knowledgeable about these tasks will show that you're serious about the position and ready to take on the responsibilities.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the company culture, team dynamics, and opportunities for personal development. This demonstrates your interest in the role and helps you assess if it's the right fit for you.
