At a Glance
- Tasks: Join us as a Housekeeping Assistant, ensuring our guests enjoy a clean and welcoming environment.
- Company: Bespoke Hotels is the UK's largest independent hotel group, managing over 9,500 rooms and 8,000 employees.
- Benefits: Enjoy competitive salaries, personal development opportunities, and discounted stays for you and your loved ones.
- Why this job: Be part of a motivated team that values happiness, creativity, and inclusivity in hospitality.
- Qualifications: Some experience in housekeeping is preferred; passion for hospitality and a willingness to learn are essential.
We currently have an amazing opportunity to join the team as a Housekeeping Assistant.
Bespoke Benefits… What’s in it for you?
At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.
We believe that great hospitality can only be delivered by a happy, motivated, and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values.
We are proud to provide equal opportunities for our team members, encouraging an inclusive and creative culture, providing long-term careers, supporting community, and assisting in environmental matters.
At Bespoke, we ensure meaningful relationships with our colleagues, guests, and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.
We offer competitive salaries, incentives, ample scope for personal development, and discounted hotel stays for you, your family, and friends.
Requirements
The ideal person will have some experience in a similar position and will have the ability to deliver great service to our guests.
We are looking for someone who is passionate about hospitality, reliable, and willing to learn as part of this growing team.
Duties Will Include
- Carrying out all cleaning activities with minimal inconvenience to hotel guests.
- Ensuring all cleaning in designated areas is completed to company standards.
- Dealing with reasonable guest requests professionally.
- Reporting maintenance issues immediately following the correct procedure.
Being Bespoke
Bespoke Hotels was founded in 2000 and has grown to manage over 9,500 hotel rooms, 8,000 employees, and £815 million of assets.
We are the UK’s largest independent hotel group, owning various hotels and partnering with an expanding portfolio. Our properties range from specialist golfing hotels to award-winning spa resorts and chic city centre hotels.
We pride ourselves on a diverse roster and a unique, individualized management style, with over 90 management agreements across the UK, plus management consultancy services and hotels offering sales and marketing support.
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Housekeeping Assistant employer: Bespoke Hotels
Contact Detail:
Bespoke Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Assistant
✨Tip Number 1
Familiarise yourself with the values and culture of Bespoke Hotels. Understanding their 'Be-Attitude' values will help you align your approach during interviews and show that you're a good fit for their team.
✨Tip Number 2
Highlight any previous experience in hospitality or housekeeping roles during your conversations. Be ready to share specific examples of how you've delivered great service or handled guest requests effectively.
✨Tip Number 3
Demonstrate your passion for hospitality by discussing what motivates you in this field. Share your enthusiasm for creating a positive environment for guests and how you can contribute to the team's success.
✨Tip Number 4
Prepare thoughtful questions about the role and the company during your interview. This shows your genuine interest in the position and helps you understand how you can grow within the organisation.
We think you need these skills to ace Housekeeping Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Housekeeping Assistant. Tailor your application to highlight relevant experience and skills that align with what Bespoke Hotels is looking for.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your commitment to providing excellent service. Mention specific experiences that demonstrate your reliability and willingness to learn, as these are key traits they value.
Highlight Relevant Experience: In your CV, emphasise any previous roles in housekeeping or customer service. Use bullet points to clearly outline your duties and achievements, focusing on how you contributed to guest satisfaction and maintained high standards.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Bespoke Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences that highlight your commitment to providing excellent service, as this aligns with the company's values.
✨Demonstrate Reliability and Team Spirit
Bespoke Hotels values a reliable team member. Be prepared to discuss examples of how you've been dependable in previous roles and how you work well within a team, as collaboration is key in their culture.
✨Prepare for Guest Interaction Scenarios
Since dealing with guest requests is part of the role, think of scenarios where you successfully handled guest interactions. This will show your ability to maintain professionalism and deliver great service under pressure.
✨Understand Company Values
Familiarise yourself with Bespoke Hotels' 'Be-Attitude' values and their focus on diversity and inclusion. Being able to discuss how you can contribute to these values will demonstrate your alignment with the company culture.