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For Companies At a Glance
- Tasks: Lead a dynamic team, manage operations, and drive business strategies.
- Company: Join Bespoke Hotels, the UK's largest independent hotel group with a diverse portfolio.
- Benefits: Enjoy competitive salaries, personal development opportunities, and discounted hotel stays for you and your loved ones.
- Why this job: Be part of a vibrant culture that values engagement, creativity, and inclusivity in hospitality.
- Qualifications: 1-2 years in a similar role, strong team management, HR knowledge, and financial skills required.
- Other info: Hands-on approach essential; employment subject to references and DBS check.
The predicted salary is between 36000 - 60000 £ per year.
We currently have an exciting opportunity to join the team as a General Manager.
Bespoke Benefits – What’s in it for you?
At Bespoke Hotels, our people are our greatest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will take. We believe that great hospitality can only be delivered by a happy, motivated, and engaged team; so this is at the heart of our culture and our ‘Be-Attitude’ values. We are proud to provide equal opportunities for our team members, encouraging an inclusive and creative culture, providing long-term careers, supporting community, and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with colleagues, guests, and third-party suppliers, positively celebrating diversity and inclusion within our teams, and encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development, and discounted hotel stays for you, your family, and friends.
Requirements
The ideal candidate for this position should possess outstanding team management skills, strong knowledge of HR practices, and good financial acumen. At least 1-2 years’ experience in a similar role is required, along with knowledge of rooms management and food & beverage operations. The successful candidate will have a proven track record of leading a team to meet performance and operational targets. Since this is a small team, a hands-on approach to operations is essential. Any employment offer will be subject to satisfactory references and a DBS check.
Duties Will Include
- Planning and implementing long-term strategies to enhance business potential.
- Regularly communicating business performance, highlighting successes and potential risks, and taking appropriate action.
- Controlling costs across departments, encouraging correct stock ordering, and minimizing waste.
- Managing, encouraging, and developing employees to achieve high hospitality standards.
- Ensuring compliance with health and safety, food safety, fire safety, and COSHH legislation.
- Handling employee relations professionally and legally.
- Coordinating sales initiatives and monitoring their effectiveness.
About Bespoke
Bespoke Hotels was founded in 2000 and now manages over 9,500 hotel rooms, 8,000 employees, and assets valued at £815 million. Today, we are the UK’s largest independent hotel group, owning hotels and partnering with a growing portfolio. Our properties include golfing hotels, award-winning spa resorts, and chic city-centre hotels. We pride ourselves on a diverse portfolio and a unique, personalized management style, with over 90 management agreements across the UK, along with management consultancy services and sales & marketing support for 100 hotels.
General Manager employer: Bespoke Hotels
Contact Detail:
Bespoke Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with Bespoke Hotels' culture and values. Understanding their 'Be-Attitude' values will help you align your approach during interviews, showcasing how your personal philosophy matches their commitment to engagement and individual development.
✨Tip Number 2
Highlight your hands-on management experience. Since the role requires a practical approach to operations, be prepared to discuss specific examples where you've successfully led a team in achieving performance targets and managing day-to-day operations.
✨Tip Number 3
Prepare to discuss your knowledge of HR practices and financial acumen. Be ready to provide insights on how you've effectively managed employee relations and controlled costs in previous roles, as these are crucial for the General Manager position.
✨Tip Number 4
Network within the hospitality industry. Connecting with current or former employees of Bespoke Hotels can provide valuable insights into the company and potentially give you an edge in your application process.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Bespoke Hotels' values and culture. Highlight your alignment with their focus on engagement, individual development, and inclusivity in your application.
Tailor Your CV: Ensure your CV reflects your experience in team management, HR practices, and financial acumen. Use specific examples from your previous roles that demonstrate your ability to lead a team and meet operational targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your hands-on approach to operations. Mention how your skills and experiences make you a perfect fit for the General Manager role at Bespoke Hotels.
Highlight Relevant Experience: In your application, emphasise any previous roles where you successfully managed teams, controlled costs, or implemented strategies that enhanced business performance. This will demonstrate your capability to fulfil the duties outlined in the job description.
How to prepare for a job interview at Bespoke Hotels
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and motivate a team is crucial. Prepare examples of how you've successfully managed teams in the past, highlighting your approach to fostering a positive work environment and achieving operational targets.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with financial management, including budgeting and cost control. Familiarise yourself with key financial metrics relevant to the hospitality industry, as this will show your understanding of the business side of hotel management.
✨Emphasise Your Hands-On Approach
Since the role requires a hands-on approach, be prepared to share specific instances where you have actively engaged in operations. Discuss how your involvement has led to improved performance or guest satisfaction.
✨Align with Company Values
Bespoke Hotels values inclusivity, creativity, and community support. Research these values and think about how your personal beliefs and experiences align with them. Be ready to discuss how you can contribute to maintaining and enhancing this culture.
