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For Companies At a Glance
- Tasks: Manage hotel operations, ensuring high standards and guest satisfaction.
- Company: Bespoke Hotels is the UK's largest independent hotel group with a diverse portfolio.
- Benefits: Enjoy competitive salaries, personal development opportunities, and discounted stays for family and friends.
- Why this job: Join a motivated team that values creativity, diversity, and career growth in hospitality.
- Qualifications: Experience in management and a passion for delivering excellent service are essential.
- Other info: Be part of a supportive culture focused on engagement and community impact.
The predicted salary is between 29280 - 33600 £ per year.
Duty Manager / Assistant Operations Manager
Join to apply for the Duty Manager / Assistant Operations Manager role at Bespoke Hotels
Duty Manager / Assistant Operations Manager
2 days ago Be among the first 25 applicants
Join to apply for the Duty Manager / Assistant Operations Manager role at Bespoke Hotels
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Bespoke Benefits… What’s in it for you?
At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.
We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values.
We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.
At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.
We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.
Requirements
The ideal person will have at least several year’s experience in a management position and will have the ability to deliver great service to our guests.
We are looking for someone who is passionate about hospitality, that is reliable, and that is excited to progress in their career.
Duties Will Include
- To ensure the smooth running of the hotel and ensure that the set standards are met and maintained at all times.
- To create an environment which promotes employee motivation and encourages the team to take pride in their work are, the hotel and themselves.
- To seek every opportunity to maximise sales by positively promoting the hotel and by encouraging all staff to up sell.
- To work within departmental budgetary frame work and ensure control over stocks, operational costs and expenditure are maximised.
Being Bespoke
Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.
We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.
We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Hospitality
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Duty Manager / Assistant Operations Manager employer: Bespoke Hotels
Contact Detail:
Bespoke Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager / Assistant Operations Manager
✨Tip Number 1
Familiarise yourself with Bespoke Hotels' values and culture. Understanding their focus on employee engagement and motivation will help you align your approach during interviews, showcasing how you can contribute to their positive environment.
✨Tip Number 2
Highlight your experience in managing teams and delivering exceptional customer service. Be ready to share specific examples of how you've motivated staff and improved guest satisfaction in previous roles, as this is crucial for the Duty Manager position.
✨Tip Number 3
Prepare to discuss your understanding of budget management and operational efficiency. Since the role involves working within departmental budgets, demonstrating your ability to control costs while maximising sales will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Bespoke Hotels if possible. Gaining insights into their experiences can provide you with valuable information to tailor your application and interview responses, making you a more attractive candidate.
We think you need these skills to ace Duty Manager / Assistant Operations Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Duty Manager / Assistant Operations Manager position. Tailor your application to highlight relevant experience in management and hospitality.
Craft a Compelling CV: Your CV should clearly showcase your management experience and any achievements in the hospitality sector. Use bullet points for clarity and ensure it reflects your passion for delivering great service.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've motivated teams or improved service standards in previous positions, aligning with Bespoke Hotels' values.
Highlight Your Soft Skills: Bespoke Hotels values a positive attitude and teamwork. Make sure to highlight your interpersonal skills, reliability, and any experiences that demonstrate your ability to create a motivating environment for staff.
How to prepare for a job interview at Bespoke Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for providing excellent service and how it aligns with the values of Bespoke Hotels.
✨Demonstrate Leadership Skills
As a Duty Manager or Assistant Operations Manager, showcasing your leadership abilities is crucial. Prepare examples of how you've motivated teams in the past, resolved conflicts, and maintained high standards in service delivery.
✨Understand the Company Culture
Familiarise yourself with Bespoke Hotels' culture and values, particularly their focus on employee engagement and diversity. Be ready to discuss how you can contribute to this environment and support the team in achieving their goals.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of past experiences where you successfully managed operational issues or improved guest satisfaction, and be ready to share those stories.
