At a Glance
- Tasks: Lead a team of housekeepers in luxury properties, ensuring top-notch cleanliness and service.
- Company: Join a prestigious family office in Chelsea and Belgravia.
- Benefits: Competitive salary of £70k, with flexibility for exceptional candidates.
- Other info: Enjoy a professional environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team, making a real impact in high-end households.
- Qualifications: Experience in housekeeping and strong leadership skills required.
The predicted salary is between 70000 - 70000 £ per year.
Location: Chelsea & Belgravia, London
Contract: Full-time, Live-out
Salary: £70k approx (negotiable for an exceptional candidate)
Start date: ASAP
Overview
We are seeking an outstanding Head Housekeeper to manage a team of housekeepers in UHNW family’s properties in Chelsea and Belgravia (1 office + 4 residences, all within close walking distance). This is a key leadership position within the growing Family Office structure. The successful candidate will act as the Head Housekeeper, helping to oversee a team of housekeepers across multiple properties while ensuring the highest standards of cleanliness, organisation, service and household presentation.
The role requires strong private household experience, excellent communication skills, the ability to train and motivate staff, and confidence with administrative and scheduling responsibilities. A calm, polished and discreet manner is essential.
Team Leadership & Training
- Leading, motivating and supporting the housekeeping team
- Train new staff on household standards, cleaning methods, service expectations and SOPs
- Maintain consistency of standards across all properties
- Conduct spot checks, quality control inspections and provide supportive feedback
- Help plan and update manuals, checklists, inventories and SOPs
Scheduling & Administration
- Creating staff rotas, ensuring fair and efficient distribution of shifts
- Coordinate team coverage across all properties based on household needs
- Assist with holiday planning, time-in-lieu scheduling and shift adjustments
- Manage housekeeping supplies, stock control and ordering
- Liaise with the Family Office regarding maintenance requests and operational needs
- Provide clear handovers between shifts and maintain accurate records
Hands-On Housekeeping & Service
- Work alongside the team when needed, leading by example
- Perform high-level housekeeping, deep cleaning and organisational tasks
- Ensure immaculate presentation of all household spaces
- Safely handle luxury finishes, artwork, antiques and fine materials
Professional Conduct
- Maintain discretion and uphold confidentiality at all times (NDA required)
- Present a calm, professional and polished demeanour
Schedule and Shifts
- 5 days per week, up to 45 hours
- Shifts include early and late patterns depending on business and family needs.
- Weekend work required on rotation
- Two consecutive days off per week (may fall midweek when on weekend rotation)
- Rotas released two weeks in advance at least
- All locations are walkable; Ubers provided for finishing at 10pm for late shifts or inter-property transfers if needed.
- Flexibility required according to household priorities
Uniform & Presentation
- Uniform provided and must be maintained to a high standard
- Immaculate grooming and presentation expected at all times
Environment
- UHNW private households with exceptionally high standards
- Team of professional housekeepers across multiple properties
- A small dog may be present in one property (not currently in residence)
Interview & Trial Process
- First interview in person (video possible if necessary)
- Paid trial shift to assess leadership ability, housekeeping standards and team fit
- Offer subject to references and NDA Requirements
Requirements
- Experience as Head Housekeeper or senior executive Housekeeper within UHNW private homes
- Strong leadership skills with the ability to train, guide and support a team
- Confident with scheduling, rota planning and household administration
- Exceptional housekeeping and garment care skills
- Ability to uphold and enforce standards across multiple properties
- Ideally with a strong 5 star hotel background in housekeeping also (not essential)
- Discreet, reliable, professional and team-oriented
- Calm under pressure and able to adapt to changing household needs
Benefits
£70,000 gross per annum (flexible for exceptional candidates)
Head Housekeepers needed - Live out Chelsea/Belgravia employer: Bespoke Bureau
Join a prestigious family office in the heart of Chelsea and Belgravia, where you will lead a dedicated team of housekeepers in maintaining the highest standards of luxury living. With a focus on professional development, our supportive work culture encourages growth and excellence, while offering competitive remuneration and flexible scheduling to accommodate your lifestyle. Experience the unique advantage of working in UHNW private households, where your expertise will be valued and your contributions recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeepers needed - Live out Chelsea/Belgravia
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend events, and join relevant groups. You never know who might have the inside scoop on a Head Housekeeper position or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the family office and their properties, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your leadership skills and housekeeping expertise.
✨Tip Number 3
Don’t underestimate the power of a trial shift! This is your chance to shine and show them what you’re made of. Be proactive, lead by example, and demonstrate your ability to maintain high standards while working alongside the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Head Housekeeper role!
We think you need these skills to ace Head Housekeepers needed - Live out Chelsea/Belgravia
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in managing housekeeping teams and maintaining high standards. We want to see how your skills align with the role of Head Housekeeper!
Showcase Your Leadership Skills:In your application, emphasise your ability to lead and motivate a team. Share specific examples of how you've trained staff or improved service standards in previous roles. We love seeing candidates who can inspire others!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and responsibilities. We appreciate clarity in communication!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Bespoke Bureau
✨Know Your Stuff
Before the interview, brush up on your knowledge of high-end housekeeping standards and practices. Familiarise yourself with the specific needs of UHNW households, as well as any relevant experience you have in similar roles. This will help you demonstrate your expertise and confidence during the conversation.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to discuss your leadership style and experiences. Think of examples where you've successfully trained or motivated staff, and how you've maintained high standards across multiple properties. This will show that you're not just a great housekeeper, but also a strong leader.
✨Be Ready for Practical Scenarios
Expect to face practical scenarios during the interview or trial shift. They might ask you how you'd handle specific housekeeping challenges or team dynamics. Prepare by thinking through potential situations and your approach to resolving them, showcasing your problem-solving skills and adaptability.
✨Dress to Impress
Presentation is key in this role, so make sure you arrive looking polished and professional. Wear something that reflects the high standards expected in UHNW households. This not only shows respect for the interview process but also gives a glimpse of how you would present yourself in the role.
