At a Glance
- Tasks: Lead a team of housekeepers, ensuring top-notch cleanliness and organisation across luxury properties.
- Company: Join a prestigious UHNW family office in Chelsea and Belgravia.
- Benefits: Competitive salary of £70k, with flexibility for exceptional candidates.
- Other info: Enjoy a dynamic role with opportunities for professional growth.
- Why this job: Make a real impact in a high-standard environment while developing your leadership skills.
- Qualifications: Experience in housekeeping and strong leadership abilities required.
The predicted salary is between 70000 - 70000 £ per year.
Location: Chelsea & Belgravia, London
Contract: Full-time, Live-out
Salary: £70k approx (negotiable for an exceptional candidate)
Start date: ASAP
Overview
We are seeking an outstanding Head Housekeeper to manage a team of housekeepers in UHNW family’s properties in Chelsea and Belgravia (1 office + 4 residences, all within close walking distance). This is a key leadership position within the growing Family Office structure. The successful candidate will act as the Head Housekeeper, helping to oversee a team of housekeepers across multiple properties while ensuring the highest standards of cleanliness, organisation, service and household presentation.
The role requires strong private household experience, excellent communication skills, the ability to train and motivate staff, and confidence with administrative and scheduling responsibilities. A calm, polished and discreet manner is essential.
Team Leadership & Training
- Leading, motivating and supporting the housekeeping team
- Train new staff on household standards, cleaning methods, service expectations and SOPs
- Maintain consistency of standards across all properties
- Conduct spot checks, quality control inspections and provide supportive feedback
- Help plan and update manuals, checklists, inventories and SOPs
Scheduling & Administration
- Creating staff rotas, ensuring fair and efficient distribution of shifts
- Coordinate team coverage across all properties based on household needs
- Assist with holiday planning, time-in-lieu scheduling and shift adjustments
- Manage housekeeping supplies, stock control and ordering
- Liaise with the Family Office regarding maintenance requests and operational needs
- Provide clear handovers between shifts and maintain accurate records
Hands-On Housekeeping & Service
- Work alongside the team when needed, leading by example
- Perform high-level housekeeping, deep cleaning and organisational tasks
- Ensure immaculate presentation of all household spaces
- Safely handle luxury finishes, artwork, antiques and fine materials
Professional Conduct
- Maintain discretion and uphold confidentiality at all times (NDA required)
- Present a calm, professional and polished demeanour
Schedule and Shifts
- 5 days per week, up to 45 hours
- Shifts include early and late patterns depending on business and family needs.
- Weekend work required on rotation
- Two consecutive days off per week (may fall midweek when on weekend rotation)
- Rotas released two weeks in advance at least
- All locations are walkable; Ubers provided for finishing at 10pm for late shifts or inter-property transfers if needed.
- Flexibility required according to household priorities
Uniform & Presentation
- Uniform provided and must be maintained to a high standard
- Immaculate grooming and presentation expected at all times
Environment
- UHNW private households with exceptionally high standards
- Team of professional housekeepers across multiple properties
- A small dog may be present in one property (not currently in residence)
Interview & Trial Process
- First interview in person (video possible if necessary)
- Paid trial shift to assess leadership ability, housekeeping standards and team fit
- Offer subject to references and NDA Requirements
Requirements
- Experience as Head Housekeeper or senior executive Housekeeper within UHNW private homes
- Strong leadership skills with the ability to train, guide and support a team
- Confident with scheduling, rota planning and household administration
- Exceptional housekeeping and garment care skills
- Ability to uphold and enforce standards across multiple properties
- Ideally with a strong 5 star hotel background in housekeeping also (not essential)
- Discreet, reliable, professional and team-oriented
- Calm under pressure and able to adapt to changing household needs
Benefits
£70,000 gross per annum (flexible for exceptional candidates)
Head Housekeeper needed - Live out Chelsea/Belgravia employer: Bespoke Bureau
Join a prestigious family office in the heart of Chelsea and Belgravia, where you will lead a dedicated team of housekeepers in maintaining the highest standards of luxury living. With a focus on professional development, this role offers unique opportunities for growth within a supportive environment that values discretion and excellence. Enjoy competitive remuneration, flexible scheduling, and the chance to work in beautifully appointed residences, all while being part of a close-knit team committed to outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper needed - Live out Chelsea/Belgravia
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bespoke Bureau. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Bespoke Bureau
Don't be shy about reaching out to Bespoke Bureau directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Housekeeper needed - Live out Chelsea/Belgravia
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bespoke Bureau and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Bespoke Bureau
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
