At a Glance
- Tasks: Lead a team of housekeepers, ensuring top-notch cleanliness and organisation across luxury properties.
- Company: Join a prestigious UHNW family office in Chelsea and Belgravia.
- Benefits: Competitive salary of £70k, with flexibility for exceptional candidates.
- Other info: Enjoy a dynamic role with opportunities for professional growth.
- Why this job: Make a real impact in a high-standard environment while developing your leadership skills.
- Qualifications: Experience in housekeeping and strong leadership abilities required.
The predicted salary is between 70000 - 70000 £ per year.
Location: Chelsea & Belgravia, London
Contract: Full-time, Live-out
Salary: £70k approx (negotiable for an exceptional candidate)
Start date: ASAP
Overview
We are seeking an outstanding Head Housekeeper to manage a team of housekeepers in UHNW family’s properties in Chelsea and Belgravia (1 office + 4 residences, all within close walking distance). This is a key leadership position within the growing Family Office structure. The successful candidate will act as the Head Housekeeper, helping to oversee a team of housekeepers across multiple properties while ensuring the highest standards of cleanliness, organisation, service and household presentation.
The role requires strong private household experience, excellent communication skills, the ability to train and motivate staff, and confidence with administrative and scheduling responsibilities. A calm, polished and discreet manner is essential.
Team Leadership & Training
- Leading, motivating and supporting the housekeeping team
- Train new staff on household standards, cleaning methods, service expectations and SOPs
- Maintain consistency of standards across all properties
- Conduct spot checks, quality control inspections and provide supportive feedback
- Help plan and update manuals, checklists, inventories and SOPs
Scheduling & Administration
- Creating staff rotas, ensuring fair and efficient distribution of shifts
- Coordinate team coverage across all properties based on household needs
- Assist with holiday planning, time-in-lieu scheduling and shift adjustments
- Manage housekeeping supplies, stock control and ordering
- Liaise with the Family Office regarding maintenance requests and operational needs
- Provide clear handovers between shifts and maintain accurate records
Hands-On Housekeeping & Service
- Work alongside the team when needed, leading by example
- Perform high-level housekeeping, deep cleaning and organisational tasks
- Ensure immaculate presentation of all household spaces
- Safely handle luxury finishes, artwork, antiques and fine materials
Professional Conduct
- Maintain discretion and uphold confidentiality at all times (NDA required)
- Present a calm, professional and polished demeanour
Schedule and Shifts
- 5 days per week, up to 45 hours
- Shifts include early and late patterns depending on business and family needs.
- Weekend work required on rotation
- Two consecutive days off per week (may fall midweek when on weekend rotation)
- Rotas released two weeks in advance at least
- All locations are walkable; Ubers provided for finishing at 10pm for late shifts or inter-property transfers if needed.
- Flexibility required according to household priorities
Uniform & Presentation
- Uniform provided and must be maintained to a high standard
- Immaculate grooming and presentation expected at all times
Environment
- UHNW private households with exceptionally high standards
- Team of professional housekeepers across multiple properties
- A small dog may be present in one property (not currently in residence)
Interview & Trial Process
- First interview in person (video possible if necessary)
- Paid trial shift to assess leadership ability, housekeeping standards and team fit
- Offer subject to references and NDA Requirements
Requirements
- Experience as Head Housekeeper or senior executive Housekeeper within UHNW private homes
- Strong leadership skills with the ability to train, guide and support a team
- Confident with scheduling, rota planning and household administration
- Exceptional housekeeping and garment care skills
- Ability to uphold and enforce standards across multiple properties
- Ideally with a strong 5 star hotel background in housekeeping also (not essential)
- Discreet, reliable, professional and team-oriented
- Calm under pressure and able to adapt to changing household needs
Benefits
£70,000 gross per annum (flexible for exceptional candidates)
Head Housekeeper needed - Live out Chelsea/Belgravia employer: Bespoke Bureau
Join a prestigious family office in the heart of Chelsea and Belgravia, where you will lead a dedicated team of housekeepers in maintaining the highest standards of luxury living. With a focus on professional development, this role offers unique opportunities for growth within a supportive environment that values discretion and excellence. Enjoy competitive remuneration, flexible scheduling, and the chance to work in beautifully appointed residences, all while being part of a close-knit team committed to outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper needed - Live out Chelsea/Belgravia
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the hunt for a Head Housekeeper role. Personal recommendations can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for those interviews! Research the family office and their properties, and think about how your experience aligns with their needs. Be ready to showcase your leadership skills and how you can maintain high standards across multiple locations.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the position. It’s a small gesture that can leave a big impression.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly shows your commitment and makes it easier for us to connect with you.
We think you need these skills to ace Head Housekeeper needed - Live out Chelsea/Belgravia
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in managing housekeeping teams and maintaining high standards. We want to see how your skills align with the role of Head Housekeeper, so don’t hold back!
Showcase Your Leadership Skills:Since this is a key leadership position, it’s essential to demonstrate your ability to train and motivate staff. Share specific examples of how you've successfully led a team in previous roles, as this will really catch our eye.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate a well-structured application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Bespoke Bureau
✨Know Your Stuff
Before the interview, brush up on your knowledge of high-end housekeeping standards and practices. Familiarise yourself with the specific needs of UHNW households, as well as any relevant experience you have in similar roles. This will help you demonstrate your expertise and confidence during the conversation.
✨Showcase Your Leadership Skills
Be prepared to discuss your leadership style and how you've successfully managed teams in the past. Think of specific examples where you've trained staff, conducted quality checks, or resolved conflicts. This will show that you're not just a great housekeeper but also an effective leader.
✨Demonstrate Flexibility
Given the nature of the role, it's crucial to convey your adaptability. Be ready to talk about times when you've had to adjust your plans or schedules to meet household needs. Highlighting your ability to remain calm under pressure will resonate well with the interviewers.
✨Dress to Impress
Since presentation is key in this role, make sure you arrive at the interview looking polished and professional. This not only reflects your understanding of the job's expectations but also sets a positive tone for the meeting. Remember, first impressions matter!
