Beryl is hiring a Service Designer (UX) to enhance the end-to-end rider journey, from unlocking bikes to council data reviews and fleet operations. You will lead service design across the business while hands-on with the rider app and internal tools.
You’ll talk with riders on the street, partner with product and engineering teams, and ensure fixes work across digital and physical touchpoints. Strong UX and research are essential for this role in London.
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Service Designer (UX) — Hybrid, Shape Urban Mobility employer: Beryl
Beryl is an exceptional employer, offering a dynamic work environment in the heart of Shoreditch, London, where innovation meets sustainability. With a strong focus on employee growth, we provide opportunities to shape architecture and influence product development while enjoying benefits like flexible working arrangements, enhanced parental leave, and a supportive culture that values diversity and mental well-being. Join us in our mission to revolutionise micromobility and make a meaningful impact on urban transport.
