Operations Officer – London; £24,000 - £28,000 (Dependant on experience) (UK - Southeast England, UK)

This is an exciting opportunity to join a music education charity focused on grant making and advocacy work. As the organisation expands their operations, they are looking for a highly organised and digitally-savvy Operations Officer to be the backbone of their small but impactful team. Since launching in January 2025, the charity has rapidly become an essential connector between schools, grassroots organisations, and industry and policy professionals, aiming to strengthen music provision through direct investment and advocacy work. In 16 months, the Foundation has begun supporting grassroots organisations and state school music departments up and down the country, reaching over 15,000 children and young people – and they have no intention of slowing down.

If you:

• Are interested in joining a ‘start-up’ style charity with national reach and massive growth plans;
• Enjoy a varied role where one hour you might be recording minutes for a high-level Board meeting, and the next you could be building internal systems to help the organisation run smoothly;
• Have a can-do attitude and an appetite to work hard;

Then this is the role for you.

The Role

Governance & Executive Support

• Board Secretariat: Coordinate Board and Committee meetings, including preparing agendas, distributing papers, and taking accurate, professional minutes.
• Scheduling: Manage complex calendars for the CEO and leadership and coordinate external stakeholder meetings.
• Compliance: Ensure all digital and physical filing systems are maintained in line with UK GDPR and charity commission requirements.
• Governance Accuracy: Minutes distributed to the Board within (e.g., 5 working days) with zero significant errors.
• Comms Approvals Trail: Ensure sign-off is obtained and recorded for external-facing content (e.g., posts, web updates, case studies) and that final versions are stored.

Office & Data Organisation

• Systems Management: Maintain the charity’s central filing system, ensuring documents are easily accessible yet secure.
• System Efficiency: Successful migration or re-organisation of digital folders to ensure staff can find any document within 30 seconds.
• Data Entry: Keep our donor or contact database up to date, ensuring information is accurate for fundraising and outreach teams.
• General Admin: Manage the charity’s general email inbox, handle post, and order office supplies.

Finance

• Record keeping: ensure charity tracking to budget and keeping recorded receipts with approvals, ready for external audit.
• Reporting: Preparing progress reports on spend and identify opportunities for cost efficiency and trends.

Digital & Communications Support

• Digital/Socials Cover: Provide operational cover for the digital/socials team as needed, including scheduling posts, coordinating assets, basic updates, and ensuring content is approved before publishing.
• Asset & Permissions Coordination: Maintain and organise approved assets (photos/video), permission forms, and usage notes, particularly where young people are involved.

The Candidate

• Experience: Proven experience in an administrative or office management role (Charity sector experience is a plus).
• Digital Skills: Proficiency in Microsoft 365 (Word, Excel, Teams) and a natural flair for social media trends and platforms.
• Communication: Exceptional written English for drafting minutes, blogs, and social captions.
• Organisation: A methodical approach to filing and a hawk-eye for detail.
• Values: A genuine passion for young people’s musical provision in underserved communities.

Terms of Appointment

• Reporting to: CEO
• Salary: £24,000 - £28,000 (Dependent on experience)
• Location: London Tuesday to Thursday in office, Monday and Friday at home
• Working hours: Core hours from 10:00 – 18:00 Occasional evening and weekend hours.

Closing date for applications: Friday 8th May 2026