Chief Operating Officer (COO); The Shrine of Our Lady of Walsingham; Location: Walsingham, Norfolk; Salary: £60,000 – £70,000 per annum (plus benefits) in Norwich

Chief Operating Officer (COO); The Shrine of Our Lady of Walsingham; Location: Walsingham, Norfolk; Salary: £60,000 – £70,000 per annum (plus benefits) in Norwich

Norwich Full-Time 60000 - 70000 € / year (est.) No home office possible
Berwick Partners

At a Glance

  • Tasks: Lead operations and finance at a key Christian pilgrimage site.
  • Company: The Shrine of Our Lady of Walsingham, a significant spiritual institution.
  • Benefits: Competitive salary plus benefits, with a focus on sustainability.
  • Other info: Collaborative environment aligned with Christian values and strong community engagement.
  • Why this job: Make a real impact on the future of a nationally important spiritual destination.
  • Qualifications: Qualified accountant with senior experience in finance and operations.

The predicted salary is between 60000 - 70000 € per year.

The Shrine of Our Lady of Walsingham is one of England’s most important Christian pilgrimage destinations, welcoming thousands of pilgrims and visitors each year from the UK and overseas. Alongside its devotional life, the Shrine operates a range of activities including accommodation, catering, retail, education, events and visitor services, all supporting its charitable mission. Governed by the Walsingham College Trust Association, the Shrine is now strengthening its operational and financial foundations to ensure long‑term sustainability while remaining faithful to its spiritual purpose.

The creation of the Chief Operating Officer (COO) is in response to this context. The COO will act as deputy to the Priest Administrator and provide professional leadership across finance, operations and organisational systems. This is a broad and influential role, combining financial stewardship, commercial oversight and operational leadership, enabling the Priest Administrator to focus on mission, worship and pilgrimage. This is a rare opportunity to play a pivotal role in the long-term sustainability of a nationally significant spiritual institution.

Essential experience includes:

  • Qualified accountant (ACA, ACCA, CIMA or equivalent)
  • Senior level experience covering finance and operations
  • Knowledge of charity finance, governance and compliance
  • Commercial acumen and experience overseeing trading or income generating activities
  • Strong leadership, communication and stakeholder engagement skills
  • A collaborative leadership style aligned with Christian ethos and values
  • Preparedness to live within reasonable / practicable travelling distance of Walsingham.

For an informal and confidential discussion, please speak with our advisors at Berwick Partners; Katie McEvoy – Consultant - Berwick Partners.

Chief Operating Officer (COO); The Shrine of Our Lady of Walsingham; Location: Walsingham, Norfolk; Salary: £60,000 – £70,000 per annum (plus benefits) in Norwich employer: Berwick Partners

The Shrine of Our Lady of Walsingham offers a unique and fulfilling work environment, where employees are part of a significant spiritual mission that welcomes thousands of visitors each year. With a strong emphasis on collaboration and community, the organisation provides excellent benefits, opportunities for professional growth, and a chance to contribute to the long-term sustainability of a cherished institution in Norfolk. Working here means being part of a dedicated team that values both operational excellence and the rich heritage of pilgrimage.

Berwick Partners

Contact Detail:

Berwick Partners Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Chief Operating Officer (COO); The Shrine of Our Lady of Walsingham; Location: Walsingham, Norfolk; Salary: £60,000 – £70,000 per annum (plus benefits) in Norwich

Tip Number 1

Network like a pro! Reach out to people in your industry, especially those connected to the Shrine of Our Lady of Walsingham. Attend events, join relevant groups, and don’t be shy about asking for informational chats. You never know who might have the inside scoop on job openings!

Tip Number 2

Prepare for interviews by researching the Shrine’s mission and values. Understand their operations and think about how your skills can contribute to their goals. We want you to show that you’re not just a fit for the role, but also for their community.

Tip Number 3

Practice your pitch! Be ready to explain how your experience aligns with the COO role. Highlight your financial stewardship and operational leadership skills, and don’t forget to mention your collaborative approach that resonates with their Christian ethos.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Shrine’s mission. Let’s get you that interview!

We think you need these skills to ace Chief Operating Officer (COO); The Shrine of Our Lady of Walsingham; Location: Walsingham, Norfolk; Salary: £60,000 – £70,000 per annum (plus benefits) in Norwich

Qualified Accountant (ACA, ACCA, CIMA or equivalent)
Senior Level Experience in Finance and Operations
Knowledge of Charity Finance
Governance and Compliance
Commercial Acumen
Experience Overseeing Trading or Income Generating Activities
Strong Leadership Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experience that align with the COO role. Highlight your financial stewardship and operational leadership experience, as these are key for us at The Shrine.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for our mission and how your background in charity finance and governance can contribute to our long-term sustainability.

Showcase Your Leadership Style:We value collaborative leadership that aligns with our Christian ethos. In your application, give examples of how you've successfully led teams and engaged stakeholders in previous roles.

Apply Through Our Website:To ensure your application gets the attention it deserves, please apply directly through our website. It’s the best way for us to receive your details and keep everything organised!

How to prepare for a job interview at Berwick Partners

Know the Mission

Before your interview, take some time to understand the Shrine's mission and values. Familiarise yourself with its history and the role it plays in the community. This will not only help you answer questions more effectively but also show your genuine interest in the position.

Showcase Your Financial Acumen

As a COO, you'll need to demonstrate your financial expertise. Be prepared to discuss your experience with charity finance and governance. Bring examples of how you've successfully managed budgets or improved financial processes in previous roles.

Highlight Leadership Experience

This role requires strong leadership skills, so think about specific instances where you've led teams or projects. Be ready to share how you foster collaboration and align your team's goals with the organisation's mission, especially in a faith-based context.

Prepare Questions

Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the Shrine's future plans, challenges they face, and how the COO can contribute to their mission. This shows you're engaged and thinking critically about the role.