At a Glance
- Tasks: Provide top-notch IT support and troubleshoot issues for US operations.
- Company: Join Odgers, a dynamic company focused on client satisfaction.
- Benefits: Enjoy a hybrid work model, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with a focus on service improvement.
- Why this job: Make a real difference in IT support while collaborating with talented teams.
- Qualifications: Experience in IT support and strong problem-solving skills required.
The predicted salary is between 31500 - 38500 £ per year.
Odgers is seeking a 2nd Line Service Desk Engineer in London (Hybrid) to support US operations.
You’ll provide high-quality IT support, resolve incidents across Microsoft 365, Entra ID, and endpoint management, and troubleshoot networking issues while collaborating with security and infrastructure teams.
You will work a 1pm–9pm shift with flexibility, handling tickets, documenting resolutions, and driving service improvements in a fast-paced, client-focused environment.
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London Hybrid: 2nd Line Service Desk Engineer - US Support employer: Berwick Partners
The British Museum is an exceptional employer, offering a unique opportunity to lead financial strategy at one of the world's most renowned cultural institutions. With a commitment to employee growth through professional development and a supportive work culture that values innovation and collaboration, you will play a crucial role in shaping the future of a museum that impacts millions globally. Enjoy a competitive benefits package, including generous leave and exclusive access to exhibitions, all while contributing to a transformative mission in the heart of London.
