At a Glance
- Tasks: Provide top-notch technical support and resolve IT issues for a dynamic team.
- Company: Join Odgers, a forward-thinking company with a focus on innovation.
- Benefits: Enjoy hybrid work, competitive pay, and opportunities for professional growth.
- Other info: Work in a collaborative environment with great career advancement potential.
- Why this job: Make a real difference by supporting US operations and enhancing user experience.
- Qualifications: Strong communication skills and knowledge of ITIL processes required.
The predicted salary is between 31500 - 38500 £ per year.
Odgers is seeking a 2nd Line Service Desk Engineer in London (Hybrid) to support US operations with 1–9pm shifts.
You will provide high-quality technical support across the business, investigating and resolving Microsoft 365, Entra ID, Intune and endpoint management issues while maintaining service standards.
The role requires strong communication, ITIL knowledge and the ability to work in ITSM processes, documenting tickets and collaborating with infrastructure and security teams.
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Hybrid 2nd Line Service Desk Engineer (London) employer: Berwick Partners
Gill Group is an exceptional employer, offering a dynamic work environment in Lymington, Hampshire, where innovation and operational excellence are at the forefront. With over 40 years of experience in engineering, employees benefit from a culture that prioritises continuous improvement and professional development, alongside the opportunity to influence strategic decisions within a growing SME. The company's recognition with the King's Award for Enterprise highlights its commitment to quality and international growth, making it a rewarding place for those looking to make a meaningful impact.
