Chief Operating Officer (COO); The Shrine of Our Lady of Walsingham; Location: Walsingham, Norfolk; Salary: £60,000 – £70,000 per annum (plus benefits) in Fakenham

Chief Operating Officer (COO); The Shrine of Our Lady of Walsingham; Location: Walsingham, Norfolk; Salary: £60,000 – £70,000 per annum (plus benefits) in Fakenham

Fakenham Full-Time 60000 - 70000 £ / year (est.) No working from home possible
Berwick Partners

At a Glance

  • Tasks: Lead operations and finance at a key Christian pilgrimage site.
  • Company: The Shrine of Our Lady of Walsingham, a significant spiritual institution.
  • Benefits: Competitive salary of £60,000 – £70,000 plus additional benefits.
  • Other info: Collaborative environment aligned with Christian values and ethos.
  • Why this job: Make a real impact on the sustainability of a nationally important charity.
  • Qualifications: Qualified accountant with senior experience in finance and operations.

The predicted salary is between 60000 - 70000 £ per year.

The Shrine of Our Lady of Walsingham is one of England’s most important Christian pilgrimage destinations, welcoming thousands of pilgrims and visitors each year from the UK and overseas. Alongside its devotional life, the Shrine operates a range of activities including accommodation, catering, retail, education, events and visitor services, all supporting its charitable mission. Governed by the Walsingham College Trust Association, the Shrine is now strengthening its operational and financial foundations to ensure long‑term sustainability while remaining faithful to its spiritual purpose.

The creation of the Chief Operating Officer (COO) is in response to this context. The COO will act as deputy to the Priest Administrator and provide professional leadership across finance, operations and organisational systems. This is a broad and influential role, combining financial stewardship, commercial oversight and operational leadership, enabling the Priest Administrator to focus on mission, worship and pilgrimage. This is a rare opportunity to play a pivotal role in the long-term sustainability of a nationally significant spiritual institution.

Essential experience includes:

  • Qualified accountant (ACA, ACCA, CIMA or equivalent)
  • Senior level experience covering finance and operations
  • Knowledge of charity finance, governance and compliance
  • Commercial acumen and experience overseeing trading or income generating activities
  • Strong leadership, communication and stakeholder engagement skills
  • A collaborative leadership style aligned with Christian ethos and values
  • Preparedness to live within reasonable / practicable travelling distance of Walsingham.

For an informal and confidential discussion, please speak with our advisors at Berwick Partners.

Chief Operating Officer (COO); The Shrine of Our Lady of Walsingham; Location: Walsingham, Norfolk; Salary: £60,000 – £70,000 per annum (plus benefits) in Fakenham employer: Berwick Partners

The Shrine of Our Lady of Walsingham offers a unique and fulfilling work environment, where employees are part of a mission-driven organisation dedicated to spiritual and community engagement. With a strong emphasis on professional development, the role of Chief Operating Officer provides an opportunity to lead in a setting that values collaboration, faith, and service, all while enjoying the picturesque surroundings of Norfolk. The competitive salary and benefits package further enhance the appeal of joining this esteemed institution, making it an excellent employer for those seeking meaningful and impactful work.

Berwick Partners

Contact Details:

Berwick Partners Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Chief Operating Officer (COO); The Shrine of Our Lady of Walsingham; Location: Walsingham, Norfolk; Salary: £60,000 – £70,000 per annum (plus benefits) in Fakenham

Tip Number 1

Network like a pro! Reach out to people in your industry, especially those connected to the Shrine of Our Lady of Walsingham. Attend events, join relevant groups, and don’t be shy about asking for informational chats. You never know who might have the inside scoop on job openings!

Tip Number 2

Prepare for interviews by researching the Shrine’s mission and values. Show us that you’re not just after a job, but that you genuinely care about their work. Tailor your responses to reflect how your experience aligns with their goals, especially in finance and operations.

Tip Number 3

Practice your pitch! You’ll want to clearly articulate your leadership style and how it aligns with the Christian ethos of the Shrine. We recommend rehearsing with a friend or mentor to get comfortable discussing your experience and vision.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us that you’re serious about joining the team at the Shrine and contributing to its long-term sustainability.

We think you need these skills to ace Chief Operating Officer (COO); The Shrine of Our Lady of Walsingham; Location: Walsingham, Norfolk; Salary: £60,000 – £70,000 per annum (plus benefits) in Fakenham

Qualified Accountant (ACA, ACCA, CIMA or equivalent)
Finance Management
Operations Management
Charity Finance Knowledge
Governance and Compliance
Commercial Acumen
Income Generation Oversight

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experience that align with the COO role. Highlight your financial stewardship and operational leadership experience, as these are key for us at The Shrine of Our Lady of Walsingham.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for our mission and how your background in charity finance and governance makes you the perfect fit for this role.

Showcase Your Leadership Style:We value a collaborative leadership style that aligns with our Christian ethos. In your application, share examples of how you've successfully led teams and engaged stakeholders in previous roles.

Apply Through Our Website:To ensure your application gets the attention it deserves, make sure to apply through our website. It’s the best way for us to receive your details and keep track of your application!

How to prepare for a job interview at Berwick Partners

Know the Mission

Before your interview, take some time to understand the Shrine's mission and values. Familiarise yourself with its history and the role it plays in the community. This will not only show your genuine interest but also help you align your answers with their spiritual purpose.

Showcase Your Financial Acumen

As a COO, you'll need to demonstrate your financial expertise. Be prepared to discuss your experience with charity finance and governance. Bring examples of how you've successfully managed budgets or improved financial processes in previous roles.

Highlight Leadership Experience

This role requires strong leadership skills, so think of specific instances where you've led teams or projects. Share how you foster collaboration and engagement among stakeholders, especially in a faith-based context, to illustrate your alignment with their ethos.

Prepare Questions

Interviews are a two-way street, so prepare thoughtful questions about the Shrine's future plans and challenges. This shows that you're not just interested in the role but also invested in the organisation's long-term sustainability and mission.