Chief Operating Officer (COO); The Shrine of Our Lady of Walsingham; Location: Walsingham, Norfolk; Salary: £60,000 – £70,000 per annum (plus benefits)

Chief Operating Officer (COO); The Shrine of Our Lady of Walsingham; Location: Walsingham, Norfolk; Salary: £60,000 – £70,000 per annum (plus benefits)

Full-Time 60000 - 70000 € / year (est.) No home office possible
Berwick Partners

At a Glance

  • Tasks: Lead operations and finance at a key Christian pilgrimage site.
  • Company: The Shrine of Our Lady of Walsingham, a significant spiritual institution.
  • Benefits: Competitive salary, plus benefits, with a focus on sustainability.
  • Other info: Collaborative environment aligned with Christian values and ethos.
  • Why this job: Make a real impact on the future of a nationally important spiritual destination.
  • Qualifications: Qualified accountant with senior experience in finance and operations.

The predicted salary is between 60000 - 70000 € per year.

The Shrine of Our Lady of Walsingham is one of England’s most important Christian pilgrimage destinations, welcoming thousands of pilgrims and visitors each year from the UK and overseas. Alongside its devotional life, the Shrine operates a range of activities including accommodation, catering, retail, education, events and visitor services, all supporting its charitable mission. Governed by the Walsingham College Trust Association, the Shrine is now strengthening its operational and financial foundations to ensure long‑term sustainability while remaining faithful to its spiritual purpose.

The creation of the Chief Operating Officer (COO) is in response to this context. The COO will act as deputy to the Priest Administrator and provide professional leadership across finance, operations and organisational systems. This is a broad and influential role, combining financial stewardship, commercial oversight and operational leadership, enabling the Priest Administrator to focus on mission, worship and pilgrimage. This is a rare opportunity to play a pivotal role in the long-term sustainability of a nationally significant spiritual institution.

Essential experience includes:

  • Qualified accountant (ACA, ACCA, CIMA or equivalent)
  • Senior level experience covering finance and operations
  • Knowledge of charity finance, governance and compliance
  • Commercial acumen and experience overseeing trading or income generating activities
  • Strong leadership, communication and stakeholder engagement skills
  • A collaborative leadership style aligned with Christian ethos and values
  • Preparedness to live within reasonable / practicable travelling distance of Walsingham.

For an informal and confidential discussion, please speak with our advisors at Berwick Partners.

Chief Operating Officer (COO); The Shrine of Our Lady of Walsingham; Location: Walsingham, Norfolk; Salary: £60,000 – £70,000 per annum (plus benefits) employer: Berwick Partners

The Shrine of Our Lady of Walsingham offers a unique and fulfilling work environment, where employees are part of a significant spiritual mission that welcomes thousands of visitors each year. With a strong emphasis on collaboration and community, the organisation provides excellent benefits, opportunities for professional growth, and a chance to contribute to the long-term sustainability of a cherished institution in Norfolk. Working here means being part of a dedicated team that values both operational excellence and the spiritual journey of its pilgrims.

Berwick Partners

Contact Detail:

Berwick Partners Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Chief Operating Officer (COO); The Shrine of Our Lady of Walsingham; Location: Walsingham, Norfolk; Salary: £60,000 – £70,000 per annum (plus benefits)

Tip Number 1

Network like a pro! Reach out to people in your industry, especially those connected to the Shrine of Our Lady of Walsingham. A friendly chat can open doors and give you insights that a job description just can't.

Tip Number 2

Prepare for interviews by researching the Shrine's mission and values. Show us how your experience aligns with their spiritual purpose and operational needs. Tailor your answers to reflect their ethos, and you'll stand out!

Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.

Tip Number 4

Apply through our website for a smoother process. We want to make it easy for you to showcase your skills and passion for this pivotal role. Plus, it helps us keep track of your application better!

We think you need these skills to ace Chief Operating Officer (COO); The Shrine of Our Lady of Walsingham; Location: Walsingham, Norfolk; Salary: £60,000 – £70,000 per annum (plus benefits)

Qualified Accountant (ACA, ACCA, CIMA or equivalent)
Finance Management
Operations Management
Charity Finance Knowledge
Governance and Compliance
Commercial Acumen
Income Generating Activities Oversight

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experience that align with the COO role. Highlight your financial stewardship and operational leadership experience, as these are key for us at The Shrine.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for our mission and how your background makes you the perfect fit for this pivotal role. We want to see your personality come through!

Showcase Your Leadership Style:In your application, emphasise your collaborative leadership style and how it aligns with our Christian ethos. We’re looking for someone who can engage stakeholders effectively and lead with compassion.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at The Shrine.

How to prepare for a job interview at Berwick Partners

Know the Mission

Before your interview, take some time to understand the Shrine's mission and values. Familiarise yourself with its role as a pilgrimage destination and how it supports its charitable activities. This will help you align your answers with their spiritual purpose and demonstrate your commitment.

Showcase Your Financial Acumen

As a COO, you'll need to highlight your experience in finance and operations. Prepare specific examples of how you've successfully managed budgets, improved financial processes, or overseen income-generating activities. Be ready to discuss how your qualifications (like ACA, ACCA, or CIMA) have equipped you for this role.

Emphasise Leadership Style

The Shrine values a collaborative leadership style that aligns with its Christian ethos. Think about your past leadership experiences and be prepared to share how you've engaged stakeholders, fostered teamwork, and led with integrity. This will show that you're not just a numbers person but also a people person.

Prepare Questions

Interviews are a two-way street, so come armed with thoughtful questions. Ask about the Shrine's future plans, challenges they face, or how they measure success in their operations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.