Project Manager - Operations (Furniture & Fit-Out) in Telford

We are looking for a driven, resilient and highly committed Project Manager to join our growing operations team. This is an opportunity for someone who takes real ownership, thrives on responsibility, and is motivated to go above and beyond to deliver results. You will oversee furniture and fit-out projects from initial order through to completion, ensuring they are delivered on time, within budget, and to the highest possible standards. This is a fast-paced, hands-on role where challenges are part of the job and how you respond to them is what sets you apart.

What We’re Really Looking For:

• Loyalty & Commitment – Someone who genuinely cares about the business, the team, and the success of every project
• Drive & Work Ethic – A willingness to go above and beyond when needed, putting in the extra effort to get the job done right
• Ownership & Accountability – You take responsibility, solve problems, and don’t pass things on or walk away when things get tough
• Adaptability – Comfortable stepping outside of your role, taking on new challenges, and embracing change
• Positive, “Can-Do” Attitude – No “that’s not my job” mentality — you’re proactive, solutions-focused, and always willing to help

Key Responsibilities

• Own each project like it’s your own, no excuses.
• Be ready to adapt—your role evolves as challenges come.
• Step into new tasks, even outside your comfort zone—no “not my job” mindset here.
• Be loyal to the business goals, the team, and our customers—because you believe in what we do.
• Manage multiple furniture and fit-out projects from start to finish
• Plan, coordinate and oversee labour, materials and timelines
• Lead and manage installation teams and subcontractors
• Act as the main point of contact for clients
• Ensure projects are delivered on time, within budget and to agreed quality standards
• Raise and manage project-related purchase orders
• Work closely with warehouse, purchasing and operational teams
• Ensure compliance with Health & Safety requirements
• Resolve issues proactively and maintain clear communication throughout

Experience & Mindset

We place greater value on attitude, mindset and work ethic than on qualifications alone. Experience in project management (furniture, fit-out, construction, logistics or similar) is beneficial — but not essential for the right person. Experience managing teams or subcontractors is desirable. Strong organisational and communication skills. Ability to work in a fast-paced, demanding environment. Most importantly, you must:

• Be willing to learn, develop and take on new challenges
• Be comfortable working beyond your comfort zone
• Show drive, commitment and accountability in everything you do
• Be someone who gets the job done, not someone who waits to be told

We can train skills. We cannot train attitude. Willingness to travel and undertake occasional overnight stays. Flexibility when projects require additional time or support. We value attitude, mindset and work ethic above qualifications. Skills can be taught — the right mindset cannot.

If you have the drive and commitment to make a real impact, we want to hear from you.

Benefits:

• Company-wide bonus scheme
• Free lunch provided daily
• Free on-site parking
• On-site gym access
• Career development opportunities and access to external training
• Employee Assistance Programme for mental health and financial wellbeing
• Friendly, supportive working environment with team lunches, bake-offs and social events

Monday to Friday | Full Time | 1 Hour Unpaid Lunch Break

Salary: £40,000 (DOE)