At a Glance
- Tasks: Lead and optimise supply chain operations for care homes, ensuring timely delivery of quality products.
- Company: Join Berwick Care, a supportive and inclusive workplace focused on excellence.
- Benefits: Enjoy a competitive salary, free gym access, lunch, snacks, and onsite parking.
- Other info: Dynamic environment with opportunities for professional growth and development.
- Why this job: Make a real difference in care provision while developing your leadership skills.
- Qualifications: 2+ years in procurement and inventory control, with strong team management experience.
The predicted salary is between 55000 - 75000 £ per year.
The Supply Chain & Procurement Manager is responsible for leading and optimising the day-to-day operations of Berwick Care's supply services, ensuring the efficient, timely, and cost-effective delivery of high-quality products to care homes. The role ensures that clients are consistently supported with reliable supplies that enable safe, compliant, and effective care provision.
The postholder oversees procurement, inventory management, and logistics, maintaining strong supplier relationships and ensuring compliance with relevant quality, health, and safety standards. They are also responsible for driving operational improvements, managing resources effectively, and minimising costs without compromising service quality.
Working closely with senior leadership, the Supply Chain & Procurement Manager supports business growth by strengthening client relationships, improving service performance, and identifying opportunities to enhance processes and expand the company's offering. The role promotes a culture of accountability, responsiveness, and excellence across the operations team.
Accountabilities:
- Supply Chain & Procurement Management
- Manage the end-to-end procurement process from sourcing to delivery
- Negotiate pricing, terms, and service levels with suppliers
- Monitor supplier performance against agreed standards and KPIs
- Develop and maintain strong, reliable supplier partnerships
- Identify alternative suppliers to reduce risk and improve cost efficiency
- Inventory Control & Stock Management
- Maintain accurate stock records and robust inventory systems
- Monitor stock levels to prevent shortages and overstocking
- Analyse usage trends to improve forecasting and ordering cycles
- Implement stock control procedures to minimise waste and loss
- Conduct regular stock audits and reconciliations
- Logistics & Distribution Oversight
- Oversee warehousing, picking, packing, and dispatch processes
- Ensure deliveries are scheduled and completed efficiently
- Monitor delivery performance and resolve delays or errors
- Work with logistics providers to improve reliability and cost efficiency
- Continuously review and improve distribution processes
- Operational Leadership
- Oversee the day-to-day running of all operational activities across the business
- Ensure orders are processed accurately and delivered within agreed timeframes
- Monitor workflows to maintain efficiency and high service standards
- Identify and address operational issues quickly to minimise disruption
- Ensure all teams are aligned and working to agreed processes and priorities
- Compliance, Quality & Safety
- Ensure compliance with health and safety regulations across operations
- Maintain product quality standards in line with care sector requirements
- Ensure proper documentation and product traceability is in place
- Conduct regular checks and audits to ensure compliance
- Promote a safe working environment for all staff
- Customer & Client Relationship Management
- Build and maintain strong relationships with care home clients
- Ensure client needs and expectations are consistently met
- Handle complaints and service issues in a timely and professional manner
- Gather client feedback to identify improvement opportunities
- Support account retention and long-term client satisfaction
- Financial & Cost Management
- Monitor operational budgets and control costs effectively
- Identify opportunities to reduce spending without impacting quality
- Track financial performance and report variances to senior management
- Support pricing decisions through cost analysis
- Ensure efficient use of resources across all operations
- Team Leadership & Development
- Lead, manage, and support the operations team on a daily basis
- Set clear objectives and performance expectations
- Provide coaching, training, and development opportunities
- Conduct regular performance reviews and feedback sessions
- Foster a positive, accountable, and collaborative team culture
- Performance Monitoring & Continuous Improvement
- Track operational KPIs such as delivery times, accuracy, and cost efficiency
- Analyse performance data to identify trends and issues
- Implement process improvements to enhance productivity and service quality
- Encourage a culture of continuous improvement across the team
- Regularly review systems and processes to drive efficiency
- Business Growth & Development Support
- Support initiatives to grow the business and expand client base
- Identify opportunities to improve services or introduce new products
- Work with senior leadership on strategic planning and development
- Contribute to improving the company's market position and competitiveness
- Support the onboarding and servicing of new clients
Requirements
Essential:
- 2+ years of procurement experience and experience in inventory control
- Experience negotiating with suppliers
- 2+ years of leadership or management experience, with strong team management skills and the ability to motivate and develop staff
- Proficiency in IT systems, including Microsoft Office and stock/order management systems
- Understanding of accounting and finance principles
- Eligible to work in the United Kingdom
Desirable:
- Experience in logistics
- Experience working in a care supplies, healthcare, or other regulated environment
- Knowledge of compliance and quality standards relevant to the care sector
- Experience with inventory management or ERP systems
- Formal management qualification (e.g. ILM, CMI or equivalent)
- Experience in contract management
- Experience with business improvement or lean/process improvement methodologies
- Experience building relationships with clients and suppliers
- Knowledge of customer service principles and maintaining high service standards
- Knowledge of health and safety requirements within a warehouse or operational environment
- Full UK driving licence
Benefits
What We Offer:
- Competitive salary of £55,000–£75,000/year
- Free onsite gym
- Free lunch and unlimited snack cupboard
- Onsite parking
- Friendly, supportive team and inclusive workplace culture
Procurement & Supply Chain Manager & Senior Manager in Telford employer: Berwick Care
Berwick Care is an excellent employer that values its Warehouse Operatives by offering flexible hours and a competitive hourly rate of £14.00, alongside unique benefits like free lunch and gym access. Our supportive work culture fosters employee growth and ensures that every team member plays a vital role in delivering exceptional customer service in Telford.
StudySmarter Expert Advice🤫
We think this is how you could land Procurement & Supply Chain Manager & Senior Manager in Telford
✨Get Savvy with Industry Perks
Join procurement and purchasing forums or groups where pros hang out, like CIPS (Chartered Institute of Procurement & Supply). They'll share the inside scoop on job openings that might not show up on traditional job boards!
✨Show Off Your Skills
Consider creating a portfolio that outlines your achievements in procurement, like cost-saving initiatives or supplier management strategies. Having tangible evidence of your skills can really set you apart when applying to companies like Berwick Care.
✨Tap into Your Network
Leverage LinkedIn to connect with professionals in procurement—follow relevant hashtags, join groups, and engage in discussions. This is a great way to get noticed by potential employers before they even post a job!
✨Keep Your Eyes on Job Boards
With full-time positions, timing can be everything. Set alerts on job boards specifically for procurement roles. Don't wait for a job posting to close; apply through our website as soon as you see a fit—being proactive can give you the edge!
We think you need these skills to ace Procurement & Supply Chain Manager & Senior Manager in Telford
Some tips for your application 🫡
Show Off Your Procurement Know-How:When you're crafting your CV, make sure to highlight any procurement-specific skills you've got. Talk about your experience with supplier negotiations, cost analysis, or inventory management. If you’ve used software like SAP or Oracle, don’t forget to mention that too – it shows you know your way around the tech side of things!
Quantify Your Achievements:In procurement, numbers matter. Use your CV and cover letter to showcase any quantifiable achievements you've made in reducing costs or improving efficiencies. For example, mentioning that you helped save 20% on purchasing costs last year is way more impressive than just saying you managed the budget!
Tailor Your Cover Letter to Berwick Care:Your cover letter should read like you’re chatting directly to Berwick Care. Research the company’s procurement strategy, mention how your skills align with their goals, and share your enthusiasm for contributing to their success. This personal touch can really set you apart from the crowd!
Professional Certs Can Go a Long Way:If you've got any procurement-related certifications, such as CIPS or APICS, make sure they're front and centre on your CV. These qualifications show you're serious about your career in procurement and are committed to continuous learning. It’s a great way to signal your expertise and dedication to potential employers like Berwick Care.
How to prepare for a job interview at Berwick Care
✨Show Off Your Negotiation Skills
In procurement, strong negotiation skills are key. Be ready to share examples of past negotiations where you've successfully saved costs or improved supplier terms. We want to hear how you approached those situations and the strategies you used to achieve positive outcomes!
✨Know Your Tools
Make sure you’re familiar with procurement software and tools commonly used in the industry, such as SAP Ariba or Coupa. Come prepared to discuss any experiences you've had with these tools or similar platforms, as we need someone who can hit the ground running at Berwick Care!
✨Understand Market Trends
As a procurement professional, being aware of market trends can set you apart. Brush up on recent developments in supply chain management or procurement best practices and think about how they could impact your role at Berwick Care. Bringing a current perspective will show your enthusiasm for the industry.
✨Demonstrate Your Team Player Attitude
A full-time position means you'll be working closely with various teams. Be prepared to discuss how you collaborate with others, manage conflicts, and build relationships with stakeholders. Sharing anecdotes about past teamwork experiences will highlight your ability to fit into Berwick Care's culture.
