At a Glance
- Tasks: Manage debtor ledger, chase payments, and support customer services.
- Company: Join a dynamic team at a thriving business focused on growth.
- Benefits: Enjoy free lunch, gym access, and career development opportunities.
- Other info: Part-time role with a friendly environment and fun team events.
- Why this job: Make a real impact on cash flow and customer relationships.
- Qualifications: Experience in credit control or accounts with strong communication skills.
The predicted salary is between 16000 - 20000 £ per year.
This isn't just a credit control role, it's a position of trust at the core of how our business stays strong, stable, and able to grow. We're looking for someone with real drive, someone who takes ownership, brings energy to the role, and understands that controlling our debtors isn't just about chasing payments, it's about protecting the entire operation. Every decision you make will directly impact cash flow, customer relationships, and the confidence we have to move forward as a business.
You will be responsible for owning and controlling our debtor ledger end-to-end. That means getting the fundamentals right from the start, ensuring every account is set up correctly, credit limits are respected, and payment terms are clearly agreed before orders are processed. You'll spot risks early, act decisively, and never allow issues to drift. There will be times where you'll need to take firm action, placing accounts on stop or progressing matters through our legal support when required. Just as importantly, you'll know how to build understanding and maintain relationships, balancing firmness with fairness. You'll listen, communicate clearly, and stand your ground when it matters, always upholding the standards we've agreed.
You will also support customer services and bookkeeping activities, playing a key role in keeping both financial and operational processes running smoothly. We expect high standards, including maintaining debtor days below an average of 38 and we need someone who takes pride in hitting and sustaining those targets. Above all, we're looking for loyalty, resilience, and a strong work ethic. Someone who backs the business and thrives as part of a team working towards a common goal. If you've got that fire in your belly and the confidence to take control, we want to hear from you.
Key Responsibilities- Credit Control
- Manage and maintain the debtor ledger
- Chase outstanding payments in line with company policy
- Monitor aged debt and take proactive action
- Place accounts on stop where required
- Review and manage credit limits
- Issue statements and reminders
- Maintain debtor days below target levels
- Bookkeeping / Accounts Support
- Assist with bank reconciliations
- Support purchase ledger during peak periods
- Process invoices and maintain accurate financial records
- Assist with finance administration and reporting
- Customer Services
- Handle customer queries via phone and email
- Liaise with internal teams to resolve issues
- Support order processing and customer account management
- Maintain strong, professional relationships with customers
- Experience in credit control, accounts, or a similar role
- Strong communication and negotiation skills
- Confident, proactive, and able to take ownership
- Good attention to detail and numerical ability
- Ability to challenge where necessary and maintain standards
- Organised and able to manage workload effectively
- Company-wide bonus scheme
- Free lunch provided daily
- Free on-site parking
- On-site gym access
- Career development opportunities and access to external training
- Employee Assistance Programme for mental health and financial wellbeing
- Friendly, supportive working environment with team lunches, bake-offs and social events
This is a part-time role working 21 hours per week, across 3 days (7 hours per day), with working days to be agreed. 1 hour unpaid lunch break. Salary: £16,000 - £20,000 (depending on experience)
Financial Controller in Telford employer: Berwick Care
Join a dynamic team where your role as Financial Controller is pivotal to our success. We offer a supportive work culture that values loyalty and resilience, alongside career development opportunities and a range of benefits including a company-wide bonus scheme, free daily lunches, and on-site gym access. Located in a friendly environment, you'll thrive while maintaining strong relationships and ensuring the financial health of our operations.
StudySmarter Expert Advice🤫
We think this is how you could land Financial Controller in Telford
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, attend industry events, and don’t be shy about letting people know you’re on the hunt for a Financial Controller role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by brushing up on your credit control knowledge and understanding the company’s financial health. Show them you’re not just about chasing payments but also about protecting their operation. Bring examples of how you've managed debtors effectively in the past.
✨Tip Number 3
When you get that interview, don’t just talk about your skills—show your passion! Let them see that fire in your belly for taking ownership and driving results. They want someone who’s not just going to fill a role but truly contribute to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and ready to take on the challenge of being a Financial Controller with us.
We think you need these skills to ace Financial Controller in Telford
Some tips for your application 🫡
Show Your Drive:When you're writing your application, let your passion shine through! We want to see that fire in your belly and how you take ownership of your work. Share examples of how you've tackled challenges head-on and made a real impact in your previous roles.
Be Clear and Concise:We appreciate straightforward communication, so keep your application clear and to the point. Highlight your relevant experience in credit control and bookkeeping, and make sure to mention any specific achievements that demonstrate your attention to detail and ability to manage workloads effectively.
Tailor Your Application:Make sure to tailor your application to our job description. Use the same language we do, and connect your skills and experiences directly to the responsibilities listed. This shows us that you understand what we're looking for and that you're genuinely interested in the role.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it gives you a chance to explore more about our company culture and values while you're at it!
How to prepare for a job interview at Berwick Care
✨Know Your Numbers
As a Financial Controller, you'll need to demonstrate your numerical prowess. Brush up on key financial metrics and be ready to discuss how you've managed debtor days in previous roles. Show them you understand the importance of cash flow and how it impacts the business.
✨Showcase Your Communication Skills
This role requires strong communication and negotiation skills. Prepare examples of how you've effectively communicated with customers or internal teams to resolve issues. Be ready to role-play a scenario where you need to chase a payment while maintaining a good relationship.
✨Demonstrate Proactivity
The company is looking for someone who takes ownership and acts decisively. Think of instances where you've spotted risks early and taken action before they escalated. Share these stories to illustrate your proactive approach to credit control.
✨Balance Firmness with Fairness
You'll need to take firm action when necessary, but also maintain relationships. Prepare to discuss how you've balanced being assertive with being understanding in past roles. This will show that you can uphold standards while still being a team player.
