At a Glance
- Tasks: Manage debtor ledger, chase payments, and support bookkeeping activities.
- Company: Join a dynamic team at a growing business focused on stability and growth.
- Benefits: Enjoy free lunch, gym access, and a company-wide bonus scheme.
- Other info: Part-time role with flexible hours and great career development opportunities.
- Why this job: Make a real impact on cash flow while building strong customer relationships.
- Qualifications: Experience in credit control or accounts with strong communication skills.
The predicted salary is between 16000 - 20000 £ per year.
This isn’t just a credit control role, it’s a position of trust at the core of how our business stays strong, stable, and able to grow. We’re looking for someone with real drive, someone who takes ownership, brings energy to the role, and understands that controlling our debtors isn’t just about chasing payments, it’s about protecting the entire operation. Every decision you make will directly impact cash flow, customer relationships, and the confidence we have to move forward as a business.
You’ll be responsible for owning and controlling our debtor ledger end-to-end. That means getting the fundamentals right from the start, ensuring every account is set up correctly, credit limits are respected, and payment terms are clearly agreed before orders are processed. You’ll spot risks early, act decisively, and never allow issues to drift.
There will be times where you’ll need to take firm action, placing accounts on stop or progressing matters through our legal support when required. But just as importantly, you’ll know how to build understanding and maintain relationships, balancing firmness with fairness. You’ll listen, communicate clearly, and stand your ground when it matters, always upholding the standards we’ve agreed.
You’ll also support customer services and bookkeeping activities, playing a key role in keeping both financial and operational processes running smoothly. We expect high standards, including maintaining debtor days below an average of 38 and we need someone who takes pride in hitting and sustaining those targets.
Above all, we’re looking for loyalty, resilience, and a strong work ethic. Someone who backs the business and thrives as part of a team working towards a common goal. If you’ve got that fire in your belly and the confidence to take control, we want to hear from you.
Key Responsibilities- Credit Control
- Manage and maintain the debtor ledger
- Chase outstanding payments in line with company policy
- Monitor aged debt and take proactive action
- Place accounts on stop where required
- Review and manage credit limits
- Issue statements and reminders
- Maintain debtor days below target levels
- Assist with bank reconciliations
- Support purchase ledger during peak periods
- Process invoices and maintain accurate financial records
- Assist with finance administration and reporting
- Handle customer queries via phone and email
- Liaise with internal teams to resolve issues
- Support order processing and customer account management
- Maintain strong, professional relationships with customers
- Experience in credit control, accounts, or a similar role
- Strong communication and negotiation skills
- Confident, proactive, and able to take ownership
- Good attention to detail and numerical ability
- Ability to challenge where necessary and maintain standards
- Organised and able to manage workload effectively
- Company-wide bonus scheme
- Free lunch provided daily
- Free on-site parking
- On-site gym access
- Career development opportunities and access to external training
- Employee Assistance Programme for mental health and financial wellbeing
- Friendly, supportive working environment with team lunches, bake-offs and social events
This is a part-time role working 21 hours per week, across 3 days (7 hours per day), with working days to be agreed. 1 hour unpaid lunch break.
Salary: £16,000 – £20,000 (depending on experience)
Credit Control / Bookkeeper in Telford employer: Berwick Care
Join a dynamic team where your role as a Credit Control / Bookkeeper is pivotal to our business's success and growth. We offer a supportive work culture that values loyalty and resilience, alongside benefits like a company-wide bonus scheme, free daily lunches, and access to an on-site gym. With opportunities for career development and a friendly environment filled with team events, you'll find a rewarding place to thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control / Bookkeeper in Telford
✨Tip Number 1
Get to know the company inside out before your interview. Research their values, culture, and recent news. This way, you can show them that you're not just another candidate but someone who genuinely cares about being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with customers and internal teams, being able to articulate your thoughts clearly will set you apart. Try role-playing common scenarios with a friend or family member.
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of examples where you've successfully managed difficult situations, especially in credit control or bookkeeping. This will demonstrate your ability to take ownership and act decisively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Credit Control / Bookkeeper in Telford
Some tips for your application 🫡
Show Your Drive:We want to see that fire in your belly! When you write your application, make sure to highlight your drive and ownership. Share examples of how you've taken charge in previous roles, especially in credit control or bookkeeping.
Be Clear and Concise:Communication is key in this role, so let’s start with your application. Keep it clear and to the point. Use straightforward language to explain your experience and skills, making it easy for us to see why you’re a great fit.
Highlight Your Attention to Detail:Since you'll be managing our debtor ledger, we need to know you’ve got an eye for detail. In your application, mention specific instances where your attention to detail made a difference, whether in financial records or customer interactions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Berwick Care
✨Know Your Numbers
Brush up on your financial knowledge, especially around credit control and bookkeeping. Be ready to discuss how you’ve managed debtor ledgers in the past, and be prepared to share specific examples of how you’ve maintained low debtor days or improved cash flow.
✨Showcase Your Communication Skills
Since this role involves liaising with customers and internal teams, practice articulating your thoughts clearly. Think about times when you've had to negotiate or resolve conflicts, and be ready to demonstrate your ability to balance firmness with fairness.
✨Demonstrate Ownership and Proactivity
This position requires someone who takes ownership of their work. Prepare to discuss instances where you’ve taken initiative, whether it’s spotting risks early or implementing new processes that improved efficiency. Show them you’re not just a follower but a leader in your own right.
✨Align with Company Values
Research the company culture and values before your interview. Be ready to explain how your personal work ethic aligns with their expectations of loyalty, resilience, and teamwork. This will show that you’re not just looking for any job, but that you genuinely want to contribute to their success.
