At a Glance
- Tasks: Deliver customer orders across the UK while ensuring excellent service and timely deliveries.
- Company: Join a friendly team in Telford, committed to professionalism and customer satisfaction.
- Benefits: Enjoy competitive pay up to £14.00 and a flexible zero-hour contract.
- Other info: Perfect for students seeking flexible work; apply now to make a difference!
- Why this job: Be part of a dynamic team that values initiative and offers opportunities for operational improvements.
- Qualifications: Must have a full UK driving licence and experience in multi-drop delivery or logistics.
Role Overview
We are looking for reliable and professional Delivery Driver to join our team. Based in Telford, this role involves delivering customer orders across key locations in the UK. You will represent the company with professionalism, providing excellent customer service while ensuring timely and accurate deliveries.
Key Responsibilities
- Load, check, and prepare delivery routes for daily runs.
- Deliver orders promptly and accurately, offering assistance with unloading and putting away items when needed.
- Obtain customer signatures using our digital Proof of Delivery (POD) system and return delivery notes in a timely manner.
- Carry out daily vehicle safety checks and report any issues immediately.
- Support warehouse operations when not on delivery, including picking, packing, labelling, and placing orders in correct dispatch areas.
- Ensure van is kept clean, tidy, and roadworthy, adhering to 5S principles.
Performance Metrics
- High delivery accuracy and customer satisfaction (monitored via feedback and complaints).
- 100% completion of daily vehicle checks.
- Timely return and accuracy of PODs.
- Compliance with all company policies and health & safety procedures.
- Efficient and eco-conscious driving (MPG performance, no idling, etc.).
Tools & Equipment
- Company mobile phone provided to:
Use navigation tools
Access WhatsApp and POD app
Contact office when necessary - Phones must be kept charged, secure, and functional; any issues must be reported immediately.
Driving Value in Your Role
- Suggest and contribute to operational improvements with your team.
- Minimise waste, improve route efficiency, and reduce returns through accurate delivery practices.
- Maintain a customer-first mindset at all times, taking initiative to go the extra mile
Skills & Attributes
- Ability to work independently and use initiative.
- Flexible and adaptable to change.
- Strong customer service and communication skills.
- Basic IT literacy (for POD and navigation apps).
- Positive attitude and strong work ethic.
- Physically fit and comfortable with manual handling.
Experience & Qualifications
- Previous experience driving vans in a multi-drop environment.
- Experience working in a warehouse or logistics setting.
- A full UK driving licence with a clean record (preferred)
- C1 licence and Driver CPC qualification are desirable but not essential — training or support may be provided for the right candidate
- Previous experience driving large vans (such as 3.5T or 5T vehicles) preferred
- Excellent time management and customer service skills
- Applicants with a C1 licence and Driver CPC qualification (for operating 5T vehicles) are encouraged to apply, although this is not essential
Benefits
- Salary £30,500
- Free onsite Gym
- Free lunch and unlimited snack cupboard
- Onsite parking
- Friendly, supportive team and inclusive workplace culture
Contract Type: Full Time (Monday - Friday) - 1 hour unpaid break
Ready to hit the road and make a difference?
If you're a dependable and customer-focused individual with a keen eye for detail, we'd love to hear from you.
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Delivery Driver in Telford employer: Berwick Care
Berwick Care is an excellent employer that values its Warehouse Operatives by offering flexible hours and a competitive hourly rate of £14.00, alongside unique benefits like free lunch and gym access. Our supportive work culture fosters employee growth and ensures that every team member plays a vital role in delivering exceptional customer service in Telford.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Driver in Telford
✨Tip Number 1
Familiarise yourself with the local area and key delivery routes in Telford. This will not only help you navigate efficiently but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be representing us, showing that you can handle customer interactions professionally will set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your previous experience in multi-drop delivery or logistics. Highlight specific examples of how you've ensured timely deliveries and maintained high customer satisfaction.
✨Tip Number 4
Show your enthusiasm for operational improvements. Think of ideas that could enhance delivery efficiency or reduce waste, as this aligns with our values and will impress during your conversations with us.
We think you need these skills to ace Delivery Driver in Telford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in multi-drop delivery and customer service. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter:Write a cover letter that showcases your reliability and professionalism. Mention specific examples of how you've provided excellent customer service or improved delivery efficiency in previous roles.
Highlight Relevant Skills:Emphasise skills such as communication, adaptability, and basic IT literacy. These are crucial for using the digital Proof of Delivery system and navigating efficiently.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Berwick Care
✨Know the Route
Familiarise yourself with the key locations you'll be delivering to. Understanding the area can help you answer questions about how you'd handle different delivery scenarios and demonstrate your initiative.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlighting your ability to communicate effectively and resolve issues will show that you're a great fit for representing the company.
✨Demonstrate Safety Awareness
Be ready to discuss vehicle safety checks and why they are important. Showing that you prioritise safety and compliance with health & safety procedures will impress the interviewers.
✨Emphasise Flexibility and Adaptability
Since this role requires flexibility, share experiences where you've successfully adapted to changing situations. This will illustrate your ability to thrive in a dynamic work environment.
