At a Glance
- Tasks: Manage debtor ledger, chase payments, and maintain strong customer relationships.
- Company: Join a supportive team in a dynamic environment focused on growth.
- Benefits: Enjoy free lunch, gym access, and career development opportunities.
- Other info: Part-time role with flexible hours and a friendly workplace culture.
- Why this job: Make a real impact on business stability while developing your skills.
- Qualifications: Experience in credit control or similar roles with strong communication skills.
The predicted salary is between 16000 - 20000 € per year.
This isn’t just a credit control role, it’s a position of trust at the core of how our business stays strong, stable, and able to grow. We’re looking for someone with real drive, someone who takes ownership, brings energy to the role, and understands that controlling our debtors isn’t just about chasing payments, it’s about protecting the entire operation. Every decision you make will directly impact cash flow, customer relationships, and the confidence we have to move forward as a business.
You’ll be responsible for owning and controlling our debtor ledger end-to-end. That means getting the fundamentals right from the start, ensuring every account is set up correctly, credit limits are respected, and payment terms are clearly agreed before orders are processed. You’ll spot risks early, act decisively, and never allow issues to drift. There will be times where you’ll need to take firm action, placing accounts on stop or progressing matters through our legal support when required. But just as importantly, you’ll know how to build understanding and maintain relationships, balancing firmness with fairness. You’ll listen, communicate clearly, and stand your ground when it matters, always upholding the standards we’ve agreed.
You’ll also support customer services and bookkeeping activities, playing a key role in keeping both financial and operational processes running smoothly. We expect high standards, including maintaining debtor days below an average of 38 and we need someone who takes pride in hitting and sustaining those targets. Above all, we’re looking for loyalty, resilience, and a strong work ethic. Someone who backs the business and thrives as part of a team working towards a common goal. If you’ve got that fire in your belly and the confidence to take control, we want to hear from you.
Key Responsibilities- Credit Control
- Manage and maintain the debtor ledger
- Chase outstanding payments in line with company policy
- Monitor aged debt and take proactive action
- Place accounts on stop where required
- Review and manage credit limits
- Issue statements and reminders
- Maintain debtor days below target levels
- Assist with bank reconciliations
- Support purchase ledger during peak periods
- Process invoices and maintain accurate financial records
- Assist with finance administration and reporting
- Handle customer queries via phone and email
- Liaise with internal teams to resolve issues
- Support order processing and customer account management
- Maintain strong, professional relationships with customers
- Experience in credit control, accounts, or a similar role
- Strong communication and negotiation skills
- Confident, proactive, and able to take ownership
- Good attention to detail and numerical ability
- Ability to challenge where necessary and maintain standards
- Organised and able to manage workload effectively
Company-wide bonus scheme
Free lunch provided daily
Free on-site parking
On-site gym access
Career development opportunities and access to external training
Employee Assistance Programme for mental health and financial wellbeing
Friendly, supportive working environment with team lunches, bake-offs and social events
This is a part-time role working 21 hours per week, across 3 days (7 hours per day), with working days to be agreed. 1 hour unpaid lunch break
Salary: £16,000 – £20,000 (depending on experience)
Credit Controller employer: Berwick Care
Join a dynamic team where your role as a Credit Controller is pivotal to our business's success and growth. We offer a supportive work culture that values loyalty, resilience, and teamwork, alongside benefits like a company-wide bonus scheme, daily free lunches, and access to an on-site gym. With ample opportunities for career development and a friendly environment filled with social events, this part-time position allows you to thrive while making a meaningful impact on our operations.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you. Plus, attending industry events can help you meet potential employers face-to-face.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you would handle specific scenarios, like managing overdue accounts or negotiating payment terms. We want you to show off your skills and confidence!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re the perfect fit for keeping those debtor days down.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team and contributing to our success.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Show Your Drive:We want to see that fire in your belly! When you write your application, make sure to highlight your drive and ownership. Share examples of how you've taken charge in previous roles, especially in credit control or similar positions.
Communicate Clearly:Strong communication is key in this role. Use your application to demonstrate your ability to communicate effectively. Whether it's through clear language or structured points, show us you can convey your thoughts just as you would with customers or colleagues.
Attention to Detail Matters:In credit control, the little things count! Make sure your application is free from typos and errors. This not only reflects your attention to detail but also shows us you take pride in your work, which is something we value highly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Berwick Care
✨Know Your Numbers
Brush up on your financial knowledge, especially around credit control metrics. Be ready to discuss how you’ve managed debtor days in the past and what strategies you used to keep them below target levels.
✨Showcase Your Communication Skills
Since this role involves liaising with customers and internal teams, prepare examples of how you've effectively communicated in challenging situations. Highlight your ability to balance firmness with fairness when dealing with outstanding payments.
✨Demonstrate Proactivity
Think of instances where you spotted risks early and took decisive action. Be prepared to share specific examples that showcase your proactive approach to managing debtors and maintaining cash flow.
✨Emphasise Team Spirit
This position is all about collaboration. Share experiences where you’ve worked as part of a team to achieve common goals, and express your enthusiasm for contributing to a friendly, supportive working environment.
