At a Glance
- Tasks: Manage debtor ledger, chase payments, and support bookkeeping activities.
- Company: Join a supportive team in a dynamic business environment.
- Benefits: Enjoy free lunch, gym access, and career development opportunities.
- Other info: Part-time role with flexible working days and a friendly atmosphere.
- Why this job: Make a real impact on cash flow and customer relationships.
- Qualifications: Experience in credit control or accounts with strong communication skills.
The predicted salary is between 16000 - 20000 € per year.
This isn't just a credit control role, it's a position of trust at the core of how our business stays strong, stable, and able to grow. We're looking for someone with real drive, someone who takes ownership, brings energy to the role, and understands that controlling our debtors isn't just about chasing payments, it's about protecting the entire operation. Every decision you make will directly impact cash flow, customer relationships, and the confidence we have to move forward as a business.
You’ll be responsible for owning and controlling our debtor ledger end-to-end. That means getting the fundamentals right from the start, ensuring every account is set up correctly, credit limits are respected, and payment terms are clearly agreed before orders are processed. You’ll spot risks early, act decisively, and never allow issues to drift. There will be times where you’ll need to take firm action, placing accounts on stop or progressing matters through our legal support when required. But just as importantly, you’ll know how to build understanding and maintain relationships, balancing firmness with fairness. You’ll listen, communicate clearly, and stand your ground when it matters, always upholding the standards we’ve agreed.
You’ll also support customer services and bookkeeping activities, playing a key role in keeping both financial and operational processes running smoothly. We expect high standards, including maintaining debtor days below an average of 38 and we need someone who takes pride in hitting and sustaining those targets. Above all, we’re looking for loyalty, resilience, and a strong work ethic. Someone who backs the business and thrives as part of a team working towards a common goal. If you’ve got that fire in your belly and the confidence to take control, we want to hear from you.
Key Responsibilities- Credit Control
- Manage and maintain the debtor ledger
- Chase outstanding payments in line with company policy
- Monitor aged debt and take proactive action
- Place accounts on stop where required
- Review and manage credit limits
- Issue statements and reminders
- Maintain debtor days below target levels
- Assist with bank reconciliations
- Support purchase ledger during peak periods
- Process invoices and maintain accurate financial records
- Assist with finance administration and reporting
- Handle customer queries via phone and email
- Liaise with internal teams to resolve issues
- Support order processing and customer account management
- Maintain strong, professional relationships with customers
- Experience in credit control, accounts, or a similar role
- Strong communication and negotiation skills
- Confident, proactive, and able to take ownership
- Good attention to detail and numerical ability
- Ability to challenge where necessary and maintain standards
- Organised and able to manage workload effectively
- Company-wide bonus scheme
- Free lunch provided daily
- Free on-site parking
- On-site gym access
- Career development opportunities and access to external training
- Employee Assistance Programme for mental health and financial wellbeing
- Friendly, supportive working environment with team lunches, bake-offs and social events
This is a part-time role working 21 hours per week, across 3 days (7 hours per day), with working days to be agreed. 1 hour unpaid lunch break. Salary: £16,000 - £20,000 (depending on experience)
Credit Control / Bookkeeper employer: Berwick Care
Join a dynamic team where your role as a Credit Control / Bookkeeper is pivotal to our business's success. We offer a supportive work culture that values loyalty and resilience, alongside benefits like a company-wide bonus scheme, free daily lunches, and access to an on-site gym. With opportunities for career development and a friendly environment filled with team events, you'll thrive while making a meaningful impact on our operations.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control / Bookkeeper
✨Tip Number 1
Get to know the company inside out before your interview. Understand their values, mission, and how they handle credit control. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with customers and internal teams, being able to articulate your thoughts clearly is key. Try role-playing common scenarios with a friend to build your confidence.
✨Tip Number 3
Showcase your problem-solving abilities during the interview. Think of examples where you've successfully managed debtors or resolved customer issues. This will demonstrate your proactive approach and ability to take ownership, which is exactly what they're looking for.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Credit Control / Bookkeeper
Some tips for your application 🫡
Show Your Drive:In your application, let us see that fire in your belly! Share examples of how you've taken ownership in previous roles, especially in credit control or bookkeeping. We want to know how you’ve made a difference!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to describe your experience and skills. Remember, we value strong communication, so make sure your application reflects that!
Highlight Your Attention to Detail:Since this role involves managing the debtor ledger and maintaining accurate financial records, be sure to mention any relevant experiences where your attention to detail made a positive impact. We love candidates who can spot risks early!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re proactive!
How to prepare for a job interview at Berwick Care
✨Know Your Numbers
Brush up on your financial knowledge, especially around credit control and bookkeeping. Be ready to discuss how you’ve managed debtor ledgers in the past, including specific examples of how you’ve maintained low debtor days and handled outstanding payments.
✨Showcase Your Communication Skills
Since this role involves liaising with customers and internal teams, practice articulating your thoughts clearly. Prepare examples of how you've successfully resolved customer queries or negotiated payment terms while maintaining strong relationships.
✨Demonstrate Ownership and Proactivity
Think of instances where you took initiative in your previous roles. Whether it was spotting risks early or implementing a new process, be ready to share these stories to show that you can take control and drive results.
✨Balance Firmness with Fairness
Prepare to discuss how you handle difficult conversations, especially when placing accounts on stop or dealing with overdue payments. Highlight your ability to be assertive while still being understanding and maintaining professional relationships.
