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- Tasks: Manage debtor accounts and ensure timely payment collections.
- Company: Join Berwick Care's finance team in a supportive environment.
- Benefits: Competitive salary, daily free lunch, gym access, and career development.
- Why this job: Make a real impact on financial health while building customer relationships.
- Qualifications: Experience in Credit Control or related finance roles required.
- Other info: Enjoy team lunches, bake-offs, and a friendly workplace culture.
The predicted salary is between 12000 - 12000 £ per year.
We’re looking for a proactive and detail-oriented Credit Controller to join our finance team at Berwick Care. In this role, you’ll be responsible for managing and maintaining debtor accounts, ensuring the timely collection of payments, and supporting the company’s financial health through effective credit management. You’ll take ownership of the end-to-end credit control process from monitoring outstanding invoices and chasing overdue payments to managing credit limits and ensuring compliance with company policies. The ideal candidate will be confident in communication, highly organised, and motivated to maintain strong relationships with customers while protecting the business from financial risk.
Key Responsibilities
- Daily: Review unallocated payments and chase remittances.
- Contact customers to secure payments in line with the debt collection policy.
- Respond promptly to customer queries by phone and email.
- Notify customers and internal teams when accounts are placed on hold.
- Mid-Month: Send early reminder letters and mid-month statements.
- Review credit limits and make adjustments following credit checks.
- Monitor accounts and place on stop where necessary.
- Review the Debtors Report and prepare updates for the mid-month finance meeting.
- Monthly: Send month-end statements to all customers.
Additional Responsibilities
- Provide support to the Purchase Ledger team during peak times or holidays.
- Assist with bank reconciliations, emails, and purchase invoice processing when required.
Skills & Competencies
- Excellent communication and negotiation skills.
- Highly organised, proactive, and systematic approach to work.
- Proficient in accounting software and CRM systems.
- Strong numerical accuracy and analytical ability.
- Professional and confident manner when liaising with customers and colleagues.
Qualifications & Experience
- Proven experience in Credit Control, Accounts Receivable, or a related finance role.
- Understanding of debt collection procedures and financial reporting.
- Familiarity with credit policies, credit checks, and risk assessment strategies.
Key Success Measures
- Reduction in bad debt occurrences.
- Unallocated payments volume maintained below 1.2%.
- Debtor days maintained at 38 days or below.
- Strong internal coordination with finance and sales teams.
Benefits
- Competitive salary (DOE)
- Company-wide bonus scheme
- Free lunch provided daily
- Free on-site parking and gym access
- Career development opportunities and access to external training
- Employee assistance programme for mental health and financial wellbeing
- Friendly, supportive working environment with team lunches, bake-offs, and social events
Salary: £12,000 per annum
Contract Type: Permanent
Hours: One day per week (1-hour break)
Credit Control employer: Berwick Care
Contact Detail:
Berwick Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle specific scenarios, like managing overdue payments or communicating with customers. We want you to shine!
✨Tip Number 3
Show off your skills! If you’ve got experience with accounting software or CRM systems, be ready to discuss how you’ve used them effectively in past roles. This will help us see how you can fit into our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Credit Control
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and accounts receivable. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our finance team at Berwick Care. Be proactive and detail-oriented in your writing, just like we are in our work.
Show Off Your Communication Skills: Since this role involves liaising with customers and internal teams, make sure your application reflects your excellent communication skills. We love candidates who can express themselves clearly and confidently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Berwick Care
✨Know Your Numbers
Brush up on your numerical skills and be ready to discuss key metrics related to credit control. Understand how debtor days are calculated and be prepared to explain how you would maintain them below 38 days.
✨Master the Art of Communication
Since this role involves a lot of customer interaction, practice your communication skills. Think about how you would handle difficult conversations about overdue payments and prepare examples of how you've successfully negotiated in the past.
✨Show Your Organisational Skills
Be ready to demonstrate your systematic approach to managing accounts. Bring examples of how you've previously organised your workload, perhaps through tracking unallocated payments or managing credit limits effectively.
✨Familiarise Yourself with Company Policies
Research Berwick Care’s credit policies and procedures. Being knowledgeable about their specific practices will show that you're proactive and genuinely interested in the role, which can set you apart from other candidates.
