At a Glance
- Tasks: Manage debtor ledger, chase payments, and support customer services.
- Company: Join a dynamic team at a thriving business focused on growth.
- Benefits: Enjoy a competitive salary, free lunch, gym access, and career development.
- Other info: Part-time role with a friendly environment and fun team events.
- Why this job: Make a real impact by protecting our business and building strong relationships.
- Qualifications: Experience in credit control or accounts, with strong communication skills.
The predicted salary is between 16000 - 20000 € per year.
This isn’t just a credit control role, it’s a position of trust at the core of how our business stays strong, stable, and able to grow. We’re looking for someone with real drive, someone who takes ownership, brings energy to the role, and understands that controlling our debtors isn’t just about chasing payments, it’s about protecting the entire operation. Every decision you make will directly impact cash flow, customer relationships, and the confidence we have to move forward as a business.
You’ll be responsible for owning and controlling our debtor ledger end-to-end. That means getting the fundamentals right from the start, ensuring every account is set up correctly, credit limits are respected, and payment terms are clearly agreed before orders are processed. You’ll spot risks early, act decisively, and never allow issues to drift.
There will be times where you’ll need to take firm action, placing accounts on stop or progressing matters through our legal support when required. But just as importantly, you’ll know how to build understanding and maintain relationships, balancing firmness with fairness. You’ll listen, communicate clearly, and stand your ground when it matters, always upholding the standards we’ve agreed.
You’ll also support customer services and bookkeeping activities, playing a key role in keeping both financial and operational processes running smoothly. We expect high standards, including maintaining debtor days below an average of 38 and we need someone who takes pride in hitting and sustaining those targets. Above all, we’re looking for loyalty, resilience, and a strong work ethic. Someone who backs the business and thrives as part of a team working towards a common goal. If you’ve got that fire in your belly and the confidence to take control, we want to hear from you.
Key Responsibilities- Credit Control
- Manage and maintain the debtor ledger
- Chase outstanding payments in line with company policy
- Monitor aged debt and take proactive action
- Place accounts on stop where required
- Review and manage credit limits
- Issue statements and reminders
- Maintain debtor days below target levels
- Assist with bank reconciliations
- Support purchase ledger during peak periods
- Process invoices and maintain accurate financial records
- Assist with finance administration and reporting
- Handle customer queries via phone and email
- Liaise with internal teams to resolve issues
- Support order processing and customer account management
- Maintain strong, professional relationships with customers
- Experience in credit control, accounts, or a similar role
- Strong communication and negotiation skills
- Confident, proactive, and able to take ownership
- Good attention to detail and numerical ability
- Ability to challenge where necessary and maintain standards
- Organised and able to manage workload effectively
Company-wide bonus scheme
Free lunch provided daily
Free on-site parking
On-site gym access
Career development opportunities and access to external training
Employee Assistance Programme for mental health and financial wellbeing
Friendly, supportive working environment with team lunches, bake-offs and social events
This is a part-time role working 21 hours per week, across 3 days (7 hours per day), with working days to be agreed. 1 hour unpaid lunch break
Salary: £16,000 – £20,000 (depending on experience)
Credit Controller in Telford employer: Berwick-Care-1
As a Credit Controller with us, you'll be at the heart of our operations, ensuring financial stability while enjoying a supportive and friendly work environment. We offer a range of benefits including a company-wide bonus scheme, free daily lunches, and access to an on-site gym, all designed to promote your well-being and professional growth. With opportunities for career development and a culture that values teamwork and resilience, this role is perfect for those looking to make a meaningful impact in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Telford
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to credit control. Think about how you can demonstrate your skills in communication and negotiation, as these are key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Credit Controller in Telford
Some tips for your application 🫡
Show Your Drive:When you’re writing your application, let your passion shine through! We want to see that fire in your belly and how you take ownership of your work. Share examples of how you've tackled challenges head-on and made a real impact in your previous roles.
Be Clear and Concise:We appreciate straightforward communication, so keep your application clear and to the point. Highlight your relevant experience in credit control and make sure to mention any specific achievements that demonstrate your ability to manage debtors effectively.
Tailor Your Application:Make sure to tailor your application to our job description. Use the same language we use, and show us how your skills align with what we’re looking for. This will help us see that you understand the role and are genuinely interested in joining our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and know how to follow instructions!
How to prepare for a job interview at Berwick-Care-1
✨Know Your Numbers
As a Credit Controller, you'll need to demonstrate your numerical ability. Brush up on key financial metrics and be ready to discuss how you’ve managed debtor days in previous roles. Show them you understand the importance of cash flow and how it impacts the business.
✨Showcase Your Communication Skills
This role requires strong communication and negotiation skills. Prepare examples of how you've successfully handled difficult conversations with clients or internal teams. Practice articulating your thoughts clearly and confidently, as this will be crucial in maintaining those professional relationships.
✨Demonstrate Ownership and Proactivity
The company is looking for someone who takes ownership of their work. Be ready to share instances where you’ve proactively identified risks or issues and taken decisive action. Highlight your ability to balance firmness with fairness when dealing with customers.
✨Understand the Company Culture
Familiarise yourself with the company's values and culture. They value loyalty, resilience, and teamwork. During the interview, express how your personal values align with theirs and share examples of how you've thrived in a team environment. This will show that you're not just a fit for the role, but for the company as a whole.
