At a Glance
- Tasks: Manage debtor ledger, chase payments, and maintain strong customer relationships.
- Company: Join a supportive team in a dynamic environment focused on growth.
- Benefits: Enjoy free lunch, gym access, and career development opportunities.
- Other info: Part-time role with flexible hours and a friendly workplace culture.
- Why this job: Make a real impact on business stability while developing your skills.
- Qualifications: Experience in credit control or similar roles with strong communication skills.
The predicted salary is between 16000 - 20000 € per year.
This isn’t just a credit control role, it’s a position of trust at the core of how our business stays strong, stable, and able to grow. We’re looking for someone with real drive, someone who takes ownership, brings energy to the role, and understands that controlling our debtors isn’t just about chasing payments, it’s about protecting the entire operation. Every decision you make will directly impact cash flow, customer relationships, and the confidence we have to move forward as a business.
You’ll be responsible for owning and controlling our debtor ledger end-to-end. That means getting the fundamentals right from the start, ensuring every account is set up correctly, credit limits are respected, and payment terms are clearly agreed before orders are processed. You’ll spot risks early, act decisively, and never allow issues to drift. There will be times where you’ll need to take firm action, placing accounts on stop or progressing matters through our legal support when required. But just as importantly, you’ll know how to build understanding and maintain relationships, balancing firmness with fairness. You’ll listen, communicate clearly, and stand your ground when it matters, always upholding the standards we’ve agreed.
You’ll also support customer services and bookkeeping activities, playing a key role in keeping both financial and operational processes running smoothly. We expect high standards, including maintaining debtor days below an average of 38 and we need someone who takes pride in hitting and sustaining those targets. Above all, we’re looking for loyalty, resilience, and a strong work ethic. Someone who backs the business and thrives as part of a team working towards a common goal. If you’ve got that fire in your belly and the confidence to take control, we want to hear from you.
Key Responsibilities- Credit Control
- Manage and maintain the debtor ledger
- Chase outstanding payments in line with company policy
- Monitor aged debt and take proactive action
- Place accounts on stop where required
- Review and manage credit limits
- Issue statements and reminders
- Maintain debtor days below target levels
- Assist with bank reconciliations
- Support purchase ledger during peak periods
- Process invoices and maintain accurate financial records
- Assist with finance administration and reporting
- Handle customer queries via phone and email
- Liaise with internal teams to resolve issues
- Support order processing and customer account management
- Maintain strong, professional relationships with customers
- Experience in credit control, accounts, or a similar role
- Strong communication and negotiation skills
- Confident, proactive, and able to take ownership
- Good attention to detail and numerical ability
- Ability to challenge where necessary and maintain standards
- Organised and able to manage workload effectively
Company-wide bonus scheme
Free lunch provided daily
Free on-site parking
On-site gym access
Career development opportunities and access to external training
Employee Assistance Programme for mental health and financial wellbeing
Friendly, supportive working environment with team lunches, bake-offs and social events
This is a part‑time role working 21 hours per week, across 3 days (7 hours per day), with working days to be agreed. 1 hour unpaid lunch break
Salary: £16,000 – £20,000 (depending on experience)
Credit Controller employer: Berwick-Care-1
As a Credit Controller with us, you'll be at the heart of our operations, ensuring financial stability while enjoying a friendly and supportive work environment. We offer a range of benefits including a company-wide bonus scheme, daily free lunches, and access to an on-site gym, all designed to promote your wellbeing and career growth. Join a team that values resilience, loyalty, and collaboration, where your contributions directly impact our success and you can thrive in a culture of shared goals and achievements.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you can showcase your experience with managing debtor ledgers and maintaining strong customer relationships. We want you to shine, so rehearse your answers until they feel natural!
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, highlight specific situations where you took ownership and made a positive impact on cash flow or customer relations. This will demonstrate your proactive approach and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team. So, get that application in and let’s see what you’ve got!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Show Your Drive:When writing your application, let us see that fire in your belly! Share examples of how you've taken ownership in previous roles and how your proactive approach has made a difference. We want to know you’re ready to protect our operation!
Be Clear and Concise:We appreciate strong communication skills, so make sure your application is easy to read. Use clear language and structure your thoughts logically. This will show us that you can communicate effectively, just like you would with our customers.
Highlight Your Attention to Detail:As a Credit Controller, attention to detail is key. In your application, mention specific instances where your meticulous nature helped avoid issues or improved processes. This will demonstrate that you understand the importance of getting the fundamentals right.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, it shows you’re keen to be part of our team!
How to prepare for a job interview at Berwick-Care-1
✨Know Your Numbers
Brush up on your financial knowledge, especially around credit control metrics. Be ready to discuss how you’ve managed debtor days in the past and what strategies you used to keep them below target levels.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with customers and internal teams. Highlight situations where you balanced firmness with fairness, as this role requires strong negotiation skills and relationship management.
✨Demonstrate Proactivity
Think of instances where you spotted risks early and took decisive action. Be prepared to share how you’ve handled challenging situations, like placing accounts on stop or working with legal support, to show your ownership and drive.
✨Emphasise Team Spirit
This role is about being part of a team that works towards common goals. Share experiences where you collaborated with others, supported customer services, or contributed to a positive work environment to showcase your loyalty and resilience.
