At a Glance
- Tasks: Serve customers with a smile and ensure a fantastic dining experience.
- Company: Join the Bertucci's family, known for our authentic brick oven pizzas.
- Benefits: Enjoy flexible schedules, health benefits, paid vacation, and meal discounts.
- Why this job: Be part of a vibrant team that values innovation and excellence in hospitality.
- Qualifications: Must be 18+, able to lift 25-30 lbs, and communicate effectively in English.
- Other info: Entry-level position with opportunities for growth and tuition assistance.
The predicted salary is between 24000 - 36000 £ per year.
We're building our brand and are looking for employees to join the Bertucci's family! Our distinctive feature is the brick oven at each restaurant, made of 936 bricks that symbolize our strength and authenticity. We need you to help us grow — brick by brick — through innovation and excellence.
Server Responsibilities:
- Responsible for serving customers according to Bertucci's Service philosophy and guidelines.
- Provide hospitality by responding to guest needs, answering questions, taking orders, transmitting them to the kitchen, ensuring high standards, attending to customers in a friendly manner, and correctly handling payments, including cash out at the end of the shift.
- Set-up and break-down of dining and service areas.
- Maintain cleanliness and organization of tables, floors, chairs, and service stations.
- Assist coworkers as needed.
- Pre-bus tables.
- Greet customers courteously, inform about promotions, answer questions, and suggest menu items.
- Inspect food presentation and garnishes.
- Remove dishes between courses and after meals.
- Report complaints to management.
- Stock necessary items like silverware, condiments, and garnishes.
Position Requirements:
- Must be at least 18 years old.
- Ability to lift 25-30 lbs.
- Work well under pressure.
- Stand and stay active for a 9-hour shift.
- Communicate effectively in English.
Preferred Skills & Benefits:
- Sales skills and responsible alcohol service.
- Proper cash handling.
- Great pay, flexible schedules, health benefits, paid vacation, tuition assistance, meal discounts.
Bertuccis is an equal opportunity employer.
Bertuccis-Foodserver / Waitstaff employer: Bertucci's
Contact Detail:
Bertucci's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bertuccis-Foodserver / Waitstaff
✨Tip Number 1
Familiarise yourself with Bertucci's menu and service philosophy. Knowing the dishes and how to recommend them can really impress during your interview and show your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills, especially in a busy environment. Being able to clearly and effectively communicate with both customers and kitchen staff is crucial for a food server.
✨Tip Number 3
Demonstrate your ability to work under pressure by sharing past experiences where you successfully managed multiple tasks at once. This will highlight your suitability for the fast-paced restaurant environment.
✨Tip Number 4
Show your team spirit! Mention any previous experience working in teams or helping colleagues, as this is essential in a restaurant setting where collaboration is key to providing excellent service.
We think you need these skills to ace Bertuccis-Foodserver / Waitstaff
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Bertuccis-Foodserver / Waitstaff position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for joining the Bertucci's family. Mention specific aspects of their service philosophy that resonate with you and how your skills can contribute to their team.
Highlight Relevant Experience: In your CV, emphasise any previous experience in the food service industry or roles that required strong customer service skills. Use action verbs and quantify your achievements where possible to make your application stand out.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Bertucci's
✨Know the Bertucci's Brand
Familiarise yourself with Bertucci's unique features, especially the brick oven concept. Understanding their brand values and service philosophy will help you align your answers with what they are looking for.
✨Demonstrate Your Hospitality Skills
Prepare to showcase your customer service skills during the interview. Think of examples where you've gone above and beyond for a guest, as this role heavily relies on providing excellent hospitality.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play scenarios that mimic real-life situations you might face as a server. Practising how to handle difficult customers or manage multiple tables can give you an edge.
✨Highlight Teamwork Experience
Since the role involves assisting coworkers and maintaining a clean environment, be prepared to discuss your experience working in teams. Share specific instances where you collaborated effectively with others.