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- Tasks: Lead a team to ensure smooth operations on weekends.
- Company: Join a dynamic team at Hams Hall, focused on efficiency and quality.
- Benefits: Enjoy 25 days leave, pension contributions, and employee discounts.
- Why this job: Perfect for those seeking weekend work with a strong team culture.
- Qualifications: Experience with computerised systems and good communication skills required.
- Other info: Work only Saturdays and Sundays, ideal for students or part-timers.
The predicted salary is between 17500 - 20000 £ per year.
Salary: £13,628.16
Location: Hams Hall
Hours: 06:00 - 14:30, 16 hours per week, Saturday and Sunday only
Reporting to the Operations Manager you will oversee and coordinate the activities of your team to ensure the smooth and efficient running of the operation.
Your Tasks
- Leading and managing a team to achieve and exceed SLAs
- Distributing work orders and ensuring the workload of the employees
- Steering, coordinating, and implementing processes as well as planning the daily business activities
- First point of contact for all process and technical faults and forwarding of reports to the involved departments
- Identifying issues or problems and initiating corrective measures and success control
- Ensuring SLA compliance
- Working in the SAP system
- Participating in resource planning (staff and infrastructure)
- Creating and evaluating reports
- Ensuring the quality and service level specifications
- People management activities
Your Profile
- Experience of working with computerised systems
- Experience and understanding of working in a temperature-controlled environment an advantage
- Able to demonstrate reliability, good time management and organisation skills
- Good written and verbal communication
- Good numerical skills and record keeping skills
- Able to demonstrate excellent attention to detail
- Show the ability to take ownership of an issue, seeing it through from start to finish in a professional manner
- Strong customer focus
We Offer
- 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days
- Pension contribution
- A life assurance policy that pays out 4 x Salary
- Employee Assistance Programme that provides you with confidential support, information, and advice to help you
- Employee Discount Scheme through Benefit Hub
- Free car parking
Operations Supervisor (Weekend Job Details | Apply now! employer: Bertelsmann
Contact Detail:
Bertelsmann Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Supervisor (Weekend Job Details | Apply now!
✨Tip Number 1
Familiarise yourself with the SAP system, as it's a key part of the role. If you have experience with similar systems, be ready to discuss how you can quickly adapt and apply your knowledge.
✨Tip Number 2
Highlight any previous experience in managing teams, especially in a temperature-controlled environment. Be prepared to share specific examples of how you've successfully led a team to meet SLAs.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of past issues you've resolved. This will show your ability to take ownership and see challenges through to completion.
✨Tip Number 4
Emphasise your strong customer focus during discussions. Think of instances where you've gone above and beyond to ensure customer satisfaction, as this aligns well with the role's requirements.
We think you need these skills to ace Operations Supervisor (Weekend Job Details | Apply now!
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in operations management and team leadership. Emphasise any experience with computerised systems and working in temperature-controlled environments.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the job description. Mention your ability to manage teams, ensure SLA compliance, and your strong customer focus.
Highlight Key Skills: When detailing your experience, focus on your time management, organisation skills, and attention to detail. Provide specific examples of how you've successfully managed workloads or resolved issues in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bertelsmann
✨Show Your Leadership Skills
As an Operations Supervisor, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you managed teams to achieve targets. Use specific examples to illustrate your ability to motivate and guide others.
✨Demonstrate Problem-Solving Abilities
You'll need to identify issues and implement corrective measures. Think of scenarios where you've successfully resolved problems in the past, especially in a fast-paced environment. Highlight your analytical skills and how you approach challenges.
✨Familiarise Yourself with SAP
Since working in the SAP system is part of the role, it’s beneficial to have a basic understanding of how it works. If you have experience with similar systems, mention that and be ready to discuss how you can quickly adapt to new software.
✨Emphasise Attention to Detail
In operations, attention to detail is crucial. Prepare to give examples of how your meticulous nature has helped prevent errors or improve processes in your previous roles. This will show your potential employer that you take quality seriously.