At a Glance
- Tasks: Manage supply chain operations for music releases, ensuring smooth execution from start to finish.
- Company: Join BMG, a leading music company dedicated to supporting artists and their creative journeys.
- Benefits: Enjoy flexible working, generous leave, health insurance, and an annual gig allowance.
- Other info: Collaborative and inclusive culture where creativity thrives and individuality is celebrated.
- Why this job: Be at the heart of music releases and make a real impact in the industry.
- Qualifications: Experience in supply chain or product operations, with a passion for music and detail-oriented skills.
The predicted salary is between 37800 - 46200 £ per year.
Company: BMG
Work Location: London, 20 Vauxhall Bridge Road, United Kingdom
Work Location Type: hybrid
We are looking for a Manager - Supply Chain Operations to join us on a fixed-term contract through to April 2027. This is a highly collaborative role at the heart of the release process, connecting repertoire, marketing, commercial, digital operations, manufacturing, and distribution partners. You'll oversee the end-to-end operational execution of both physical and digital products, helping artists and labels maximise the impact of their releases while driving efficiency, accuracy, and continuous improvement across our workflows.
If you're passionate about music, thrive in fast-paced operational environments, and enjoy turning complex release plans into flawless execution, we'd love to hear from you!
Responsibilities:
- Manage the creation, configuration, and maintenance of physical and digital products across internal supply chain systems and external partner platforms.
- Own the operational setup of digital releases, ensuring product configuration, metadata, assets, territories, release dates, pricing, and other delivery requirements are correctly established for distribution to DSPs.
- Work with Marketing and repertoire teams during release planning to identify digital and physical requirements and opportunities early, translating marketing plans into the appropriate operational setup and platform execution.
- Coordinate with Digital Operations and other specialist teams where direct DSP intervention, delivery escalation, rights-management activity, or platform troubleshooting is required.
- Translate approved commercial and release plans into executable operational timelines, product specifications, manufacturing orders, and digital delivery requirements.
- Coordinate physical manufacturing across all product formats, including CDs, vinyl, cassettes, box sets, special packaging, and other physical configurations.
- Manage production milestones, including receipt of audio, artwork, metadata, approvals, proofs, test pressings, and final manufacturing sign-off.
- Ensure physical and digital products are operationally ready for release, with complete assets, accurate data, appropriate digital product configuration, confirmed partner deliveries, and clear exception management.
- Coordinate product lifecycle events, including changes, cancellations, reissues, represses, territory changes, pricing updates, and takedowns.
- Act as the primary operational link between repertoire owners, Marketing, Commercial, Metadata, Asset Management, Digital Operations, manufacturers, and distribution partners.
- Investigate and resolve operational issues affecting product setup, manufacturing, delivery, release availability, quality, digital exploitation, or customer fulfilment.
- Maintain accurate project status, documentation, process controls, and operational KPIs, escalating risks that may affect release dates, digital availability, or service levels.
- Drive standardisation, automation, and continuous improvement across product setup, manufacturing, and release management workflows.
Qualifications:
- Experience in supply chain operations, product operations, production, release management, or a comparable operational environment within recorded music or digital content.
- A strong preference for working knowledge of digital product setup and digital music distribution, including the data, metadata, assets, territories, timing, and configuration required to successfully deliver and maintain products across DSPs.
- Working knowledge of physical product setup and the dependencies required to bring physical products to market.
- Understanding of physical manufacturing workflows, specifications, lead times, approvals, and quality controls.
- Strong project coordination skills, with the ability to manage multiple releases, milestones, and dependencies concurrently.
- High level of accuracy and attention to detail when working with product data, metadata, assets, specifications, and deadlines.
- Comfort using workflow tools, product management systems, DSP/distributor platforms, spreadsheets, and operational reporting.
- Experience within the recorded music, entertainment, media, or another rights-based content industry.
- Knowledge of music industry identifiers such as UPCs and ISRCs, digital release structures, DSP requirements, and content delivery standards.
- Experience working with global manufacturers, physical distributors, digital delivery partners, and content management platforms.
- Advanced Microsoft Excel skills, including Power Query, and experience using reporting or business intelligence tools.
- Experience implementing automation, AI solutions, or workflow improvements that drive operational efficiency and reduce manual processes.
- Curiosity about systems, technology, and innovative ways of improving release and catalogue management.
Additional Information:
- 25 days pro-rated annual leave, plus 3 days between Christmas & New Year and an extra day for your birthday!
- Flexible working opportunities.
- Subsidised gym membership.
- Private Health Insurance.
- All parents, regardless of gender or sexual orientation, will receive 6 months of fully paid parental leave.
- Annual gig allowance.
- Artist showcases.
- Cycle to work scheme.
- Season Ticket Loan.
- Workplace Nursery Scheme.
- Access to our Employee Assistance Programme.
- Give As You Earn Scheme.
- A fun and sociable office environment.
At BMG, we recognise the power of music and are dedicated to ensuring it thrives. We are a community of artists, songwriters, and partners, working together to create music and build lasting careers. Here, music creators find not just a business partner, but a trusted home where their work shapes culture and leaves a legacy. Together, we evolve and grow.
We believe that creativity flourishes when people feel they belong. That means building a culture where everyone can show up as themselves, contribute freely, and be treated with fairness and respect - whatever their background, identity, or life story. We’re committed to creating a workplace where individuality is valued, inclusion is intentional, and everyone has the chance to grow. All applicants to BMG will receive equal treatment regardless of age, disability, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
Manager - Supply Chain Operations (Fixed Term Contract) in London employer: Bertelsmann
At DK, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our hybrid working model allows for flexibility while providing ample opportunities for professional growth and development within the finance sector. Join us in the UK, where you will be part of a supportive team dedicated to making a meaningful impact in the publishing industry.
StudySmarter Expert Advice🤫
We think this is how you could land Manager - Supply Chain Operations (Fixed Term Contract) in London
✨Tap into Temp Agency Networks
If you're eyeing a temporary role in supply chain operations, temp agencies can be your best pals. They often have exclusive contracts with companies like Bertelsmann that might not be posted publicly. Get registered with a few reputable agencies and stay in touch—they might just have the perfect gig for you!
✨Make Your Skills Shine
In the world of supply chain operations, showcasing your relevant skills can set you apart in a heartbeat. Try to highlight your experience with logistics software or inventory management techniques when chatting with potential employers. Offer specific examples of how you’ve streamlined operations in the past; it’s all about making that connection!
✨Join Supply Chain Meetups
Getting out there in the community isn’t just for full-time roles! Attend local supply chain meetups and networking events, as they can lead to temporary job opportunities. Plus, you never know—someone in the room could know about an immediate opening at Bertelsmann or have tips on where to look.
✨Be Agile and Available
For temporary positions, having flexibility can make you much more desirable to employers. Keep your schedule open and be ready to jump into assignments at short notice. If you can show that you’re adaptable, companies like Bertelsmann will notice and might keep you in mind for future temporary opportunities!
We think you need these skills to ace Manager - Supply Chain Operations (Fixed Term Contract) in London
Some tips for your application 🫡
Highlight Your Supply Chain Knowledge:Make sure you showcase any relevant coursework or experience in supply chain management in your CV. If you've worked with inventory management systems, logistics planning, or demand forecasting, include specific examples to demonstrate your skills—this is key in supply chain operations!
Certifications Can Make a Difference:If you've got any certifications related to supply chain operations, like APICS or Six Sigma, splash them in your CV! They can really help you stand out. Temporary roles often look for candidates who can hit the ground running, so proving you’ve got that extra knowledge is a big plus.
Emphasise Flexibility in Your Application:Since this is a temporary role, it's super important to highlight your flexibility and readiness to adapt to new environments. In your cover letter, mention your ability to learn quickly and your willingness to take on diverse tasks—this shows that you're the right fit for a dynamic supply chain environment.
Make Your CV Concise and Relevant:Keep your CV tight and relevant, focusing on the most important past experiences that relate directly to supply chain operations. Avoid filler and concentrate on the skills and experiences that will impress Bertelsmann and relate to the temporary nature of the role. Let's get you that interview!
How to prepare for a job interview at Bertelsmann
✨Know Your Supply Chain Tools
Brush up on the specific tools and software commonly used in supply chain operations, like SAP or Oracle. Make sure to highlight your familiarity with these during the interview at Bertelsmann, as it shows you're ready to hit the ground running.
✨Demonstrate Problem-Solving Skills
In a temporary role, they’ll want to see how quickly you can adapt and solve problems. Prepare for scenario-based questions that may ask how you’d handle disruptions like delays or inventory shortages. Think of real examples from your past experiences to share!
✨Flexibility is Key
As this is a temporary position, emphasise your willingness to be flexible. Talk about how you’ve quickly adapted to changes in previous roles or how you’re able to step in and learn new processes swiftly, especially those unique to Bertelsmann.
✨Prepare for Team Dynamics
Temporary roles often require quick integration into teams. Be ready to discuss your communication style and how you work collaboratively. You might face questions about working with cross-functional teams, so think about how you can highlight your teamwork skills.
