DK UK Sales - Key Account Manager (Online Sales) in London

DK is the world's leading illustrated Publisher, producing award-winning fiction and non-fiction titles across all formats, from print to digital. We are seeking a motivated Key Account Manager to join us on our mission to move the world forward, one book at a time, by championing new thinking and creativity and putting the customer at the forefront of what we do.

Unlike any other area within the Sales department at DK, this position sits in a team responsible for selling all our titles, across all our lists, in every format. Reporting directly to the Head of Online Sales, you will play a crucial role in supporting our Amazon account while managing some of your own online accounts for ebooks and audio.

Key responsibilities include (but are not limited to):

• Implementing effective strategies to maximise sales and revenue growth from key accounts
• Identifying and pursuing new business opportunities, while also fostering growth and upselling within existing accounts
• Preparing compelling presentations and delivering them to customers, showcasing our latest titles
• Building strong relationships with our key accounts to drive greater sales
• Providing timely and accurate sales reports, forecasts, and analysis to keep management informed
• Addressing all customer queries promptly and professionally

This role will suit an expert organiser with the ability to manage a busy and varied workload whilst also able to handle a number of competing deadlines. You will be comfortable working with Excel, so meticulous attention to detail to ensure accuracy in all tasks is key, as is excellent written and verbal communication skills to ensure effective collaboration with customers and a number of internal teams that you will be in contact with on a regular basis. Working in Sales, you should be self-motivated and results-orientated.

Perhaps you are a Sales Executive looking for a step up or maybe you are a Key Account Manager looking for a role where your insights can really make a difference. If you are someone with a positive 'can-do' attitude and willingness to work both independently and as part of a team, we would love to hear from you.

Please submit your most recent CV and cover letter detailing your salary expectations and why you should be considered for this opportunity. Applications close on 1 February 2026.

We have a range of benefits to reflect our commitment to our people, some of which are:

• 25 days paid holiday entitlement in year one, plus bank holidays
• Generous pension scheme
• Volunteering policy and charity matching
• Employee assistance programme
• Cycle to work scheme and discounted gym membership
• Shopping discounts
• Flex Fridays (1pm Finish*)
• Up to 30 days remote working from abroad**Subject to certain criteria being met.

And we plant a tree for every new employee to our business.

DK is committed to building a diverse workforce that reflects the varied communities that read our books across the world. We encourage applications from all individuals, regardless of age, religion, gender, ethnicity, disability, sexuality or social background. DK is proud to announce that we have adopted The Halo Code. DK is a member of the disability confident scheme. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.

DK supports flexible working and has introduced a new 'smart-working' policy with a hybrid approach of working weekly from home and in DK's office. This is a hybrid role requiring a minimum of 3 days per week in our Pimlico office. As this is non-negotiable, please ensure you are within a reasonable commuting distance of London before applying.

The Book Trade Charity offers financial support to people looking to enter the book trade, but who may struggle to afford the costs of attending interviews or undertaking internships. For more information, visit www.booktradeentrysupport.org.

A bout our Company: We believe in the power of discovery. That's why we create books for everyone that explore ideas and nurture curiosity about the world we live in. From first words to the Big Bang, from the wonders of nature to city adventures, you will find expert knowledge, hours of fun and endless inspiration in the pages of our books.

We are the world's leading illustrated publisher and a member of the Penguin Random House division of Bertelsmann, creating cutting-edge design and stunning visual books for the whole family. We are passionate about inspiring curiosity and bring people to books through their thirst for knowledge. With a global book loving community of over 800 colleagues in the UK, US, Germany, India, China, Spain and Australia, we produce books in over 100 countries and over 60 languages. Find out more on dk.com.