At a Glance
- Tasks: Be the friendly face of Penguin Random House, managing reception and supporting admin tasks.
- Company: Join a leading publishing house known for its welcoming culture.
- Benefits: Flexible part-time hours, great team environment, and experience in a creative industry.
- Other info: Perfect for students looking to gain experience while balancing studies.
- Why this job: Make a positive first impression and be part of an exciting publishing journey.
- Qualifications: Organised, friendly, and able to multitask in a busy environment.
The predicted salary is between 11.7 - 14.3 £ per hour.
Penguin Random House UK is seeking a warm, organised Receptionist for our Frating site.
You will be the first point of contact for visitors and colleagues, keeping Reception welcoming, tidy and well organised while supporting a range of practical and administrative tasks.
This is a part-time role, 20 hours per week, across three days at our Frating location, with responsibilities including meeting room coordination, post handling and coordinating travel arrangements.
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Part-Time Front Desk Coordinator – Frating Site employer: Bertelsmann-Jobs
DK is an excellent employer that fosters a collaborative and inclusive work culture, making it an ideal place for aspiring finance professionals. With a strong focus on employee growth, you will have access to ongoing training and development opportunities while working in the vibrant city of London, known for its dynamic business environment. The hybrid role allows for flexibility, ensuring a healthy work-life balance as you contribute to meaningful financial insights that drive the company's success.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Front Desk Coordinator – Frating Site
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Bertelsmann-Jobs and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Bertelsmann-Jobs and let us see your personality shine through!
We think you need these skills to ace Part-Time Front Desk Coordinator – Frating Site
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Bertelsmann-Jobs.
Get Familiar with Our Brand:Before applying, take some time to learn about Bertelsmann-Jobs and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Bertelsmann-Jobs
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Bertelsmann-Jobs.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Bertelsmann-Jobs will surely appreciate.
