Penguin Random House in London is seeking a Technology Support Analyst on a 6-month fixed-term contract, onsite five days a week. You will provide first-line incident diagnosis via email, phone, and self-service, and support walk-up deskside requests.
You will log incidents, escalate when needed, and assist with Audio Visual setups for meetings. The role requires Mac OS/iOS and Windows experience, ITIL/ServiceNow familiarity, and a proactive, customer-focused mindset.
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London Onsite Tech Support Analyst (6-Month) employer: Bertelsmann-Jobs
DK is an excellent employer that fosters a collaborative and inclusive work culture, making it an ideal place for aspiring finance professionals. With a strong focus on employee growth, you will have access to ongoing training and development opportunities while working in the vibrant city of London, known for its dynamic business environment. The hybrid role allows for flexibility, ensuring a healthy work-life balance as you contribute to meaningful financial insights that drive the company's success.
